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Customer reviews for Smucker's Strawberry Jam, 64 oz., 2 pk. for
Smucker's Strawberry Jam, 64 oz., 2 pk.
4.7 out of 5 stars
stars
3,731 ratings708 reviews
  1. 5 stars85% (3,160)
  2. 4 stars7% (268)
  3. 3 stars2% (84)
  4. 2 stars1% (49)
  5. 1 star5% (170)

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Showing 161-170 of 708 reviews
Jul 16, 2016
Marilyn
2 out of 5 stars
2 out of 5 stars review

This is no longer Smuckers Jam

I agree with Schieben - no solid fruit. I HAD been consuming Smuckers strawberry Jam for years. I loved finding the occasional real strawberry. Now, its simply smashed strawberries and sweetener. No real chunks of strawberries. Smuckers suggests that one purchase their preserves. Thats not what we want. Thats not what Smuckers Strawberry Jam is supposed to be. JAM is a thick mixture of fruit, pectin, and sugar that is boiled gently but quickly until the fruit is soft and has an organic shape, yet is still thick enough that it spreads easily and can form a blob. PRESEVES are spreads that have chunks of fruit surrounded by jelly. Bring back the REAL JAM!!! Please !

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Mar 1, 2025
StrawberryHillsForever
1 out of 5 stars
1 out of 5 stars review

Where Oh Where Have my Strawberries Gone?

I always loved Smucker's Jams and Preserves. Until now. The Strawberry jam didn't look the same. It is now an odd bright pink gel thickened juice. There was one small strawberry in the entire 32 oz jar. I did not buy it again. It was awful. Where, oh where have my little strawberries gone? Oh where, oh where can they be? With this jam cut short of berries, And the thick gel to fill out the bottle Oh where, oh where can they be? Sadly after a lifelong love of Smucker's I have found a new love. Farewell to thee. Oh where, oh where can they be?

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from consumer

We greatly appreciate your loyalty over the years and are sorry to hear that our Strawberry Jam didn’t meet your expectations. Please be assured that the quality you described does not meet our standards either. We appreciate your honest feedback and are reaching out via email to learn more. We look forward to connecting with you soon.

Apr 29, 2018
Tweetybird
3 out of 5 stars
3 out of 5 stars review

Not what it used to be.

I have been buying Smuckers strawberry jam for years. For a while I have not been able to find any fruit in it, it is more like jelly. I do not want preserves. I do not want jelly. I'm sorry you changed it, and I also noticed you are using high fructose corn syrup. I guess I'll start making my own again. Not mad but disappointed.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Mar 10, 2015
Arsh1125
5 out of 5 stars
5 out of 5 stars review

The Jam I Grew Up With

I JUST LOVE THIS JAM ... seriously .. like when I was a kid, my dad always had this jam on the table and dang it was good. One thing I have noticed is that the jam has lost it's original flavor in the past few years. I rate 10/10 ! Keep up the good work !

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Feb 1, 2020
Elli43
2 out of 5 stars
2 out of 5 stars review

What ever happened to Smuckers??

After many years of buying ONLY Smuckers Strawberry Jam, I must say I’m shocked that you have indeed chosen to take out those great chunks of REAL strawberries. Now it’s no different that the store brand!! You can say that you have not changed the recipe but c’mon let’s be honest here!! I can no longer linger over a delicious muffin with Smuckers “chunky” jam. Instead, I’ll save money and either buy the store brand or search for another that’s a quality brand with chunks.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Thank you for reaching out, we understand your frustration and apologize about the experience you had with our Smucker's Strawberry Jam. We would like to verify we we use real strawberries in our jam and have not reformulated the product. Strawberry Jam is a mix of small pieces of fruit and a fruit puree, compared to our Strawberry Preserves with contains large pieces of fruit. We would like to learn more about your jar of jam and have reached out via email. Hope to talk soon!

Sep 1, 2023
rominaa1
4 out of 5 stars
4 out of 5 stars review

Love the chunks of strawberries

[This review was collected as part of a promotion.] I really liked this jam. It had those strawberry pieces that were delicious on a toast with cream cheese. I just don’t like that it has high fructose corn syrup as the second ingredient. And then corn syrup as the third. Making it a not so healthy choice for jam. :/

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Jan 13, 2025
Tuber
1 out of 5 stars
1 out of 5 stars review

What happened

I have loved your strawberry jam and jelly my whole life what happened it's just terrible you made a change it ruined it and I will have to find a new brand. someone should be fired they just ruined you. Hope you get your brain back someday. Maybe I will just break out grand moms recipe. 0 stars

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from consumer

We're sorry to hear about your experience with our strawberry jam, as our product has not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!

Jul 28, 2018
Miketn41
1 out of 5 stars
1 out of 5 stars review

Very surprised, Smucker Straberry jam used

Very surprised, Smucker Straberry jam used To have a lot of strawberries. Used to buy quite frequently and thought it was great. Just purchased a large jar and I bet there is less than a dozen strawberries in the whole jar. 90 to 95% gelatin . Thumbs down , going to throw the jar away.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Apr 13, 2022
Suzy
2 out of 5 stars
2 out of 5 stars review

High Fructose Corn Syrup

Why does the strawberry jam contain high fructose corn syrup? The Smuckers Uncrustables with strawberry jam do not list high fructose corn syrup as an ingredient only sugar. I was disappointed to find that the stand alone jam didn't have the same ingredients.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

We are sorry to hear you were not a fan of the ingredients in our Strawberry Jam, Suzy. We understand that choice is important to consumers when looking for a product that they may enjoy, and we're happy to share that we do also offer other varieties of our Fruit Spreads that may be a good alternative if looking to avoid corn syrup. Our Natural Fruit Spread would be sweetened with naturally sourced sugar and our Simply Fruit products are sweetened with fruit syrup. We have also reached out to you directly to best assist.

May 13, 2025
Lelani
1 out of 5 stars
1 out of 5 stars review

New Jar - Brown Jelly

First time this has happened to me and I am perplexed. I went into our pantry (a cool/dry storage space in our basement) to grab a new jar of strawberry jam. It popped open with that "pop-woosh" sound of a new jar breaking its seal. But when I put the jam on my bagel I realized it was not red but brown. Mind you, it's close to the expiration date but it isn't expired yet. We definitely buy in bulk to save money and utilize our pantry storage, while we get close to expiration dates but I have never seen anything like this looking so spoiled even though it's within the best by date.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Relations

Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.