This item was well priced at Walmart and arrived just on time, on the date it was expected. Took a little longer than expected to put together since the instructions are not very user friendly. One other issue was we were missing a part when putting it together only to find it had fallen out of the sealed box on the driveway when delivered? Not sure if it wasn't properly secured at the factory or that we received a returned Snow Joe? That said, we had a large dump of snow a few days ago and our new Snow Joe cleared the better part of the drive way. Couldn't handle the stuff at the end of the driveway but it did ease the job somewhat by clearing a better part of the driveway. Glad we went with the 13 amp.

Not happy that the chute repeatedly was knocked loose of its 'mooring' and had to be 'restrained' to be of use. Luckily I had the appropriate pair of screws to hold it in place while still allowing it to rotate as necessary. Otherwise it worked just as expected and I am, for the most part, pleased. Quite sure it would not end so well with your less equipped customer(s).

Simple to use and works well. Actually works better with a couple of inches of snow than with just a light dusting. Cleans closer to the surface than my gas powered snow blower. Battery powered would be more convenient, but I laid out the cord first and did the driveway from side to side instead of longitudinally, so the cord never got in the way.

Don't waste your money on this thing. Discharge spout keeps coming loose. So-called locking ring won't hold. Only secured by one screw. Wet heavy snow plugs discharge. Not good for 1" light fluffy snow, just blows it out in all directions. Discharge spout poorly designed, doesn't throw all the snow away from machine, some just pours out right beside spout.

I purchased this snow blower in the summer of 2020 but didn't get a chance to use it until January 2021. Once I did use it, I was very surprised by how well it works. It was very easy to put together the handle and chute. I have a 50 ft driveway and 2 short sidewalks of 10 and 20 ft. This machine really cut through the snow and completely cleared both sidewalks and driveway in a matter of minutes as compared to the hour it would have taken to shovel by hand. It does bog down a bit it in wet, heavier snow but I sprayed a bit of silicone spray in the chute so it didn't get clogged up. As an over 65 year old I very much appreciated its light weight which made it a pleasure to use. I would definitely recommend this unit to anyone who is ready to get rid of their bulky gas powered machines or just to quit shoveling.

So far the shovel has performed exactly as I thought it would. I have a very small laneway and I do not need a big blower, nor do I have to room to store it. My Snow Joe is light weight, starts so easily can easily handle a good foot of snow. The shoot turns easily. It does not handle large chunks of ice well but I knew that would be the case. Follow the instructions for a good extension cord...I have a 100 ft cord.

I have had the opportunity to use only once on minimum snow fall. Haven't had the opportunity to try it on a snowfall of over an inch. Worked well on the walkway and with the drifting on the driveway and walk. what snowplowing I've done, the SnowJoe lives up to its name. Easy to assemble with easy to read instructions. I may have given it a 5 if I had more than one opportunity, especially if it worked as well as it has.

This product does a great job, as long as your expectations are realistic. The assembly is straight forward. The spin-knobs are easier to work with than plain old nuts and bolts. The directions are clear but, you almost don't need them. My only real complaint about this unit would be the plastic wheels. They provide very little traction for turning the unit around corners. Rubber tires would be a nice improvement. That said, the unit is light weight and easily maneuvered. The throwing distance is better than I expected. Highly recommended!

Bought this and delivered the day of a snowstorm. I assembled it with little trouble except the chute. I tried very carefully to attach the chute during assembly. I started snowblowing and immediatly the chute blew right off. I tried six more times to reinstall the chute to no avail it continued to come off each time. I gave up. I like the light weight of the unit and the power is fantastic even for upstate NY. If only that darn chute worked better I could give it 5 stars. But because the chute is needed to properly direct the snow I can only give it two stars.

Nice and light weight. Went together easily. Some people complained about the snow chute falling off but, #1 don't carry it around by the chute. It is held on by one screw true enough, But there are also three interlocks, The screw is there more to keep the interlocks tight rather then for strength. It does move the snow though. I consider it a great value.