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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 161-170 of 863 reviews
Jun 28, 2021
Reviewer name: Sherry Hawley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen motion bed platform with head tilt

Arrived in good shape. It is heavy and takes two people to get it setup. Functions well but our new mattress has not arrived yet so we haven't used the functions on it yet. Old mattress actually sleeps more comfortable than with the old box. Can't wait to see how it will work with our new Beautyrest hybrid.

Helpful?4RIWWS0NKVOO13612962667
May 7, 2020
Reviewer name: gigi
4 out of 5 stars
4 out of 5 stars review

I love the adjustable but...

I've had my bed for 2 months now & I love it. I will never go back to a regular flat bed... My only concern is that after only 2 months of daily use it went nuts on me. When I hit the button to raise or lower the foot area starts and stops and starts and stops... I can live with that... BUT, now the massage feature comes on randomly and ypu can't shut it off right away. It scared the daylights out of me lol... Imagine being sound asleep & being awaken by the vibrating bed. I thought the house was shaking & it was an earthquake lol... I didn't read anyone else with a similar issue on here. Maybe my foundation is the only one doing this. I will be sending this one back and exchanging it. I like it enough to give them another shot.

Helpful?4RIWWS0NKVOO13612962667
Apr 2, 2022
Reviewer name: Brandi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

A little over priced. I have yet to find the USB port it supposedly has. The pillow tilt doesn’t hardly tilt and the foot lift doesn’t go high enough. The vibrating massage doesn’t work/ is so light u can’t feel it at all!!!! I’m all around disappointed, I feel like I paid $600 to sit up in my bed

Helpful?4RIWWS0NKVOO13612962667
Feb 21, 2019
Reviewer name: Happy customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This was such a great purchase!!! My son had bought one at another place, that didn't vibrate, and for a much higher price. But once he had seen mines and liked it so much, he bought himself one and gave his to my other son. The vibration turns off, on its own, after 10 or 15 mins then you have to turn it on again. Once it does go off, you automatically want to turn it on again, it's that gentle or maybe soothing. I'm glad I bought it!

Helpful?4RIWWS0NKVOO13612962667
Jan 26, 2020
Reviewer name: Robert D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing!

This adjustable bed frame is wonderful. Can not believe the difference that it makes in getting a great night's sleep. Just a slight incline feet, legs and head. Just enough to make a little cradle. Now never wake up with stuff sore shoulders and neck. And don't get woken up by leg cramps either. Awesome purchase!

Helpful?4RIWWS0NKVOO13612962667
Jun 14, 2022
Reviewer name: JulieBulie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

You wont be sorry!

This is high quality. It has many more features than other adjustable bases at half the cost. The pillow tilt feature is ideal for reading, watching tv. The variety of positions is great for me back issues. Massage and nightlight are nice to have as well. The light is very soft so it doesnt disturb you, and its under the bed.

Helpful?4RIWWS0NKVOO13612962667
Jun 15, 2020
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Excellent purchase.

I have plenty of good to say about this adjustable base. I love it! It is whisper quiet ... I can barely hear it when I raise or lower it, which pleasantly surprised me. High-quality product. I have hip pain that used to wake me at night, but since I programmed the base to a comfortable position, I have had no pain while sleeping. This adjustable base is so sturdy that my luxurious mattress is even more comfortable. Very heavy, but easy to set up. My 15-year-old queen bed frame fit perfectly around it. I took out the slats needed for a box spring and dismantled the frame to set the base in place. I thought I might have to use the headboard alone, but the foot board and side rails assembled perfectly to the headboard and around the base, with a little room to spare. No rubbing the bed frame when raising or lowering the base. The extra accessory for using emergency batteries to lower the base during a power outage was a nice surprise too. Two USB ports on each side of the bed made my new adjustable bed my favorite work-from-home space during the COVID-19 quarantine.

Helpful?4RIWWS0NKVOO13612962667
Jun 5, 2025
Reviewer name: linda
3 out of 5 stars
3 out of 5 stars review

To be continued when undamaged bed arrives

I am waiting for my replacement split king size bed. The boxes arrived severly damaged in shipment process. Unfortunately, one of the beds had damage that went right through the box and through the base material causing a rip straight through. Sam's is great for offering to replace the bed. However, shipping arrangements are deplorable. Watching shipping and I live in Wisconsin, Bed is being sent from Indiana by FedEx. But, it's going to California first!! WHY?? It's one state away. No wonder there are so many complaints about damage. They send the bed cross crountry in just a cheap taped up cardboard box. There is no protection whatsoever to cushion the frame. Box states 2 man lifting but we all know there is only one FedEx person who has to load & unload 97# boxes. I watched the loading up of my return - it was flipped every which way to get it across pavement ad into truckbed.

Helpful?4RIWWS0NKVOO13612962667
Feb 25, 2025
Reviewer name: SleeplessInABrokenBed
2 out of 5 stars
2 out of 5 stars review

Poor quality control and lack of support ruin it

This adjustable base COULD be a good value. The frame feels solid and I was very happy with the features. The first sign of trouble was that the app you can supposedly use with the base was utterly useless and hadn't been updated in year. I read numerous review for this base and the cheaper one stating that the remote stopped working, rendering the base useless. I specifically bought this model because the app was advertised, and I was very disappointed to discover that there was indeed no working app. Unfortunately, less than two months after getting the base, it stopped responding to the remote. We called to get support and were told to re-pair the remote and control box, but the instructions did not match the product. I wanted to just swap out the control box and remote for new ones, but that isn't an option. All I an do it get a refund or replacement. Both options require me to take the bed apart and find a way to transport it. Needless to say, I am not a happy customer.

Helpful?4RIWWS0NKVOO13612962667
Apr 5, 2022
Reviewer name: Cary N
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT BED AND AWESOME PRICE

Purchased this adjustable bed 2 weeks ago and have to say it is amazing.Everything shipped well, assembled easy, and worked right away as described. Paired the frame with a Ghostbed bed in a box also offered thru Sam's and sleep is now better than expected. I have spent over 50 years on normal beds/frames with and without boxsprings so getting accustomed to a new matress and frame has been a journey. The first few nights were awkward but having the ability to adjust the bed has been great. Incline your upper body and elevate your legs for a relaxing position. Turn on the massage motors for a relaxing vibraion that is soothing and relaxing. I would definitely recommend. Plus spent a fraction of what other name brand companies want to charge for thier adjustable bed combos.

Helpful?4RIWWS0NKVOO13612962667