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Customer reviews for Samsung 28 cu. ft. Side-by-Side Refrigerator for
Samsung 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
879 ratings870 reviews
  1. 5 stars75% (663)
  2. 4 stars16% (142)
  3. 3 stars3% (26)
  4. 2 stars1% (9)
  5. 1 star4% (39)

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Showing 671-680 of 870 reviews
Apr 15, 2026
Reviewer name: Haboudys
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Aesthetically pleasing, looks great And has no smell whatsoever

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
May 13, 2026
Reviewer name: Samsung Lover
3 out of 5 stars
3 out of 5 stars review

Looks great cools ok.

[This review was collected as part of a promotion.] Great look but needs work on cooling efficiency. Capacity is huge.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from Samsung

Hi Samsung Lover, It’s great that the design and storage space are working so well, and your feedback adds helpful perspective to the overall experience. This Samsung support guide outlines steps to help address cooling performance, including adjusting settings, proper use and care, checking door seals, and resetting the refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you’d like assistance reviewing your refrigerator’s cooling performance and overall operation, we’d be glad to take a closer look and share helpful guidance. Please reference 1152499279 so we can review the details together and explore the best next steps. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

May 14, 2026
Reviewer name: Devin 2luv
5 out of 5 stars
5 out of 5 stars review

Great features love it good inside gray color one

[This review was collected as part of a promotion.] Samsung freezer is great now I will buy it now so

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
May 23, 2026
Reviewer name: LDshop
5 out of 5 stars
5 out of 5 stars review

Big space

[This review was collected as part of a promotion.] The fridge has a lot of space to organize the food.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jul 7, 2025
Reviewer name: Tracy
1 out of 5 stars
1 out of 5 stars review

Horrible Product

Horrible product. I have had mine for 6 months and the mother board as well as the compressor is bad. Customer service sucks. Repair man said never to buy a Samsung. One of the worst appliance companies out there.

Helpful?40BRFUQPFBVO13612920941
reply from Samsung

Tracy, our goal is to assist you anytime. We would like to have a direct conversation with you to hear about your overall impressions of this transaction, discuss your options, and address any other issues you may have. <br /><br />Please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br /><br />Please provide us with this reference number, 1150383858, to help our team pull up your information when you message us.<br /><br />Have a great day.<br /><br />-John

Mar 15, 2022
Reviewer name: Mira
5 out of 5 stars
5 out of 5 stars review

Great refrigerator!

Just bought this refrigerator for our garage... A great refrigerator with lots of space... the drawers are spacious and let you organize the food pretty well... the delivery and customer service were just great!

Helpful?40BRFUQPFBVO13612920941
Mar 9, 2026
Reviewer name: Tina
1 out of 5 stars
1 out of 5 stars review

Bad refrigerator

The refrigerator ruined at 2 years. Do not recommend.

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
reply from Samsung

Hi Tina, We understand your feedback about your Bespoke AI Side-by-Side Refrigerator. We would like to connect with you directly to gather more details and review the available options for your refrigerator. Please feel free to reach out to us through any of the channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. X: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When contacting us, please have this reference number (1152218730) available so our team can assist you promptly. Samsung really appreciates your business, and we thank you for taking the time to reach out to us. Jeffrey Samsung Care

Jun 16, 2023
Reviewer name: Defleppardluvr
5 out of 5 stars
5 out of 5 stars review

Plenty of room and truly fingerprint resistant!

[This review was collected as part of a promotion.] I am very happy with this refrigerator. It is very hard to find a side by side refrigerator that does not have the in-door ice and water dispenser, so I was thrilled to find this one. There is so much space in both sides. And the finish is great. It truly is fingerprint and smudge resistant. I love it!!

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jan 3, 2022
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

Great refrigerator!

[This review was collected as part of a promotion.] Very pleased with our new Samsung! We needed a quality fridge to fit into a set space and this was just what the doctor ordered. Great features, nice lighting, and lots of space! Only downside is no light for water/ice dispenser. Also crushed ice could be more crushed, but still highly recommend!

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941
Jul 15, 2021
Reviewer name: Nanius485
4 out of 5 stars
4 out of 5 stars review

Great fridge, great value!

[This review was collected as part of a promotion.] We’ve had this refrigerator for a few months now and it works wonderful! If you’re looking for a simple, easy to use refrigerator, this is the one. Definitely would recommend for anyone looking for a good energy-saving fridge. Plus you can use your smart phone to control the temperature!

Review from Samsung US
Helpful?40BRFUQPFBVO13612920941