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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for
Samsung 6.3 cu. ft. Freestanding Electric Range
4.5 out of 5 stars
stars
2,327 ratings2,312 reviews
  1. 5 stars73% (1,700)
  2. 4 stars16% (361)
  3. 3 stars4% (93)
  4. 2 stars2% (51)
  5. 1 star5% (122)

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Showing 21-30 of 2,312 reviews
Jan 12, 2026
lolumbr
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] So far so good.. Have only had installed a few days and have not had time to cook a lot. I am disappointed that there is not a better how to use the range instructions.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Jan 27, 2026
Mooks20
5 out of 5 stars review

Great Basic Stove

[This review was collected as part of a promotion.] Love our new stove! So far all the features work well. I appreciate the simplicity and quality. The size is perfect in my small kitchen.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Dec 12, 2025
kcbreezy
5 out of 5 stars review

Awesome Features!

We bought this stove for our new home and have absolutely loved it. We have been able to connect all of our Samsung products, including to our tv which has been a great feature. We love that we can pre-heat the oven and have the notification when the oven has been heated up pop-up onto our tv!

Review from Samsung Canada
Helpful?56VCOHKZ8Q9L13612912892
Mar 10, 2026
Don’t get a Samsung oven
3 out of 5 stars review

Awful touch screen and functions

Got this oven a couple months ago. Works fine but the control panel is not user friendly at all, 0 intuitive. It’s a touch screen and some touch “buttons” have 2 functions whether you touch long or touch of a short time. The functions are not all labeled. There’s no up or down for the temperature setting. If I set it to a temp and want to turn it up higher later on, I’m not sure how to do that other than turn off and start over but writing the temp manually on the number keyboard. Why is there a keyboard? Just arrows up and down would be fine, would add space for other functions that no one can find, like clock. I had to google how to change the clock for daylight savings time and it was not obvious at all with the long of short touch which works sparingly depending on how you touch. I’m disappointed and regret picking Samsung for my new oven. I assume all Samsung range control panels are this annoying. Other than not having convection, my old 20yr oven was better and had obvious functions and buttons that anyone can understand and press easily without it feeling like it’s breaking. I said it worked fine before but it makes a clicking sound when the oven heating up and holding a temp; which apparently is normal. I Just feel like things are going to break on this thing any minute. Also, the song it plays when the timer rings and a temperature is reached is loud, too long, and annoying. What was wrong with a couple beeps? I don’t recommend buying this range. I’m not posting this bad review out of spite, I just hope manufacturers can think of users while designing these things because this is awful ergonomic design.

Review from Samsung Canada
Helpful?56VCOHKZ8Q9L13612912892
reply from SECA CS

Hello there, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Sep 15, 2025
Chris
4 out of 5 stars review

Great oven - lots of heat

[This review was collected as part of a promotion.] This over has been great so far. Lots of heat on the stove top and the oven itself is very hot. Cooks evenely. Not too crazy about the griddle. It must be removed for larher pans to properly fit on the burners.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Sep 14, 2025
Tami
2 out of 5 stars review

Not what I'd expect from Samsung

If you want the stove top to continue looking nice, you can't cook on it because you can't clean it. I used a razor on all my old stoves to scrape up tough spills, but you can't even use a green scrubbie on this stove. I tried and now it's scratched. I've tried every chemical on the market, hoping to clean the cooktop that way, but the grease bubbles and scratches are now a permanent feature of the stove. Also, the oven igniter keeps going out.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
reply from SEA Care

Tami, we understand your frustration about your range. Let us provide the details you need. Here are tips on how to clean the cooktop. Please refer to pages 37-39, "Cooktop surface" of the manual link below. User Manual https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf Here is a guide to help you if your oven igniter keeps going out. Please choose "Oven ignites but keeps going out." Flame issues on Samsung gas cooktop or range https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151021425) to help our team pull up your information. Have a great day. ^Camille

Feb 4, 2026
Bought the suite
1 out of 5 stars review

Don't buy it!

[This review was collected as part of a promotion.] This range takes a long time to warm up on bake less than a year and a half of owning the interior coating started to flake off. My air cleaner goes off every time I turn on the range. Samsung says it's just cosmetic and will not honor the warranty. Stay away from this product.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
reply from SEA Care

Hello there, We understand the importance of a reliable oven. Allow us to help. We recommend checking this troubleshooting link if the oven takes time to heat. Samsung oven temperature issues https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature Here is a guide with tips and tricks for cleaning your oven. Please click on every option available. Kindly click on the embedded word and watch the included video. How to clean your Samsung oven https://www.samsung.com/us/support/answer/ANS10002315/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1152030202) to help our team pull up your information. Have a great day. ^Camille

Jan 11, 2026
Hubby1
5 out of 5 stars review

Big Black Stainless Stove

[This review was collected as part of a promotion.] The stove is beautiful. It looks well made and the sides are textured. It does everything I want. The oven is large enough for big family dinners. It is a smart stove, so who knows all the possibilities. My wife has made all our favorite dishes in the new stove and loves it,

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Dec 26, 2025
Mary
1 out of 5 stars review

Display panel very sensitive to steam/heat

Technology wise, 1 star. We've been using this range for a year now. Display panel is very sensitive. If the steam from what I'm cooking gets to the panel, it turns on either the oven, timer or the center warmer. This worries me because it will just turn on. If I don't hear the beeping sound or if I don't see that it did turn on the oven, timer or the warmer, it is dangerous and might cause fire. So, if I'm boiling something or cooking something that I know will produce a steam, I stay and watch which is very inconvenient.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
reply from Samsung Care

Hello Mary, We understand that your experience with the range's display panel can be concerning. We recommend contacting us via the options below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Jan 16, 2026
theonly1cassandra
3 out of 5 stars review

Smart Control useless

Only complaint is about the Smart Control—anytime needed to use or conveniently preheat and send from phone ahead of arriving at home, FAIL FAIL FAIL. Have to push “Smart Control” on the stove top to turn it on like every single time for some reason it disables after every use back to default. Supposed to think ahead of the day and turn it on every morning before leaving house or planning to take advantage of the “Smart Control.”

Review from Samsung Canada
Helpful?56VCOHKZ8Q9L13612912892
reply from SECA CS

Hello theonly1cassandra, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care