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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
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4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 481-490 of 533 reviews
Nov 3, 2022
cloris
1 out of 5 stars review

don't buy this

The leather peeling off within a year and the coil inside is sinking. Very poor quality

Helpful?2SYPY0HFIELD13612812255
reply from True Customer Service

Thank you for taking the time to let us know about your experience. It sounds like your product is in need of a replacement gas lift. Our team is ready to help! Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.

Jun 21, 2023
SouthernGirl
5 out of 5 stars review

Verified Purchase

A must have recliner

Comfortable recliner. Easy to assemble. Quality merchandise at an affordable price.

Helpful?2SYPY0HFIELD13612812255
reply from True Customer Service

Hello and thank you for your review and feedback! If you have any issues with the item please contact us at upholsteryservice@trueinnovations.com and/or call 1-800-318-9669

Mar 24, 2022
Firemedic
5 out of 5 stars review

Verified Purchase

Good chair.

Good quality chair for the money.

Helpful?2SYPY0HFIELD13612812255
Nov 26, 2022
Nessa
5 out of 5 stars review

Verified Purchase

Serta theater seating

Excellent chair for the price

Helpful?2SYPY0HFIELD13612812255
Mar 9, 2022
Todd
4 out of 5 stars review

Verified Purchase

Great Recliner

Great recliner for the price

Helpful?2SYPY0HFIELD13612812255
Apr 14, 2022
Ret
1 out of 5 stars review

Gave Up At Three

Get the service plan. I did and after taking three back after they broke I got my money back.

Helpful?2SYPY0HFIELD13612812255
reply from Serta Team

Hi there. This product is manufactured by our licensed partner Living Style/True Innovations and they will be able to assist you. Please reach out to Living Style/True Innovations at 800.379.9773 or service@trueinnovations.com. Thank you!

Jan 16, 2023
Karen M
5 out of 5 stars review

Verified Purchase

Great Power Recliners

We love our chairs. They were easy to assemble.

Helpful?2SYPY0HFIELD13612812255
Mar 21, 2022
john
5 out of 5 stars review

Verified Purchase

great motorized recliner

great recliner that allows many adjustments for comfort

Helpful?2SYPY0HFIELD13612812255
Aug 23, 2022
Ashley
1 out of 5 stars review

Back of chair broke in half

I've had this less than two months and the back broke in half

Helpful?2SYPY0HFIELD13612812255
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Sep 16, 2022
EB
3 out of 5 stars review

Not worth it

Have had this recliner for a year now. And it quit working

Helpful?2SYPY0HFIELD13612812255
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.