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Customer reviews for Samsung 7.2 cu. ft. Electric Dryer w/ Sensor Dry for
Samsung 7.2 cu. ft. Electric Dryer w/ Sensor Dry
4.1 out of 5 stars
stars227 ratings215 reviews
  1. 5 stars67% (151)
  2. 4 stars12% (28)
  3. 3 stars3% (6)
  4. 2 stars5% (12)
  5. 1 star13% (30)

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Showing 81-90 of 215 reviews
Jan 12, 2026
Mani
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great machine. Dries the clothes good. It has good features for variety of clothes

Review from Samsung US
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Dec 11, 2025
Umaa
1 out of 5 stars review

Don’t buy please

I got it yesterday. Put my first load last night. My clothes are still wet after turning the dryer on 3 times. No heat at all.

Review from Samsung US
Helpful?5UFQPDBCCP0K13612720110
reply from Samsung Care

Hi Umaa, It’s completely understandable to feel frustrated when a brand-new dryer doesn’t warm up the way you expect. Let us help you. I have shared a Samsung link below to help with your experience. The link has hyperlinks that can be visited for additional help. Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all Should you need more assistance with your dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151565259 to help our team pull up your information. Leo

Jan 13, 2026
Thomas24641
5 out of 5 stars review

Awesome Performance.

[This review was collected as part of a promotion.] This dryer performs way above my expectations. I am glad I purchased this dryer.

Review from Samsung US
Helpful?5UFQPDBCCP0K13612720110
Jun 18, 2025
RG3_RG3
5 out of 5 stars review

Highly recommend

[This review was collected as part of a promotion.] It has been a great addition to our laundry routine it drives close quickly and efficiently and I love the large capacity it easily handles big loads without wrinkling highly recommend

Review from Samsung US
Helpful?5UFQPDBCCP0K13612720110
May 28, 2025
LCBF
1 out of 5 stars review

Dryer does not dry

6-7 hours for 5 towels . . .ridiculous. The sensor is worthless, the clothes are never dry completely when it shuts off. Have had the dryer looked at and was told it's functioning perfectly. Very unhappy with this purchase.

Review from Samsung US
Helpful?5UFQPDBCCP0K13612720110
reply from Samsung Care

Hello, We understand that dealing with a dryer not drying completely can be frustrating. Let us help. The link below contains information on what to do when the dryer's heat is not enough to dry the clothes completely. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any). The dryer is not hot enough: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough You may also check page 44 of the user manual for other recommended actions if the dryer does not dry. https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking. Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149345217) to help our team pull up your information when you message us. Thank you. -Angelica

Jul 25, 2025
Kristi
1 out of 5 stars review

Do not buy this dryer

Dryer stopped working after 10 months. Samsung customer service was a nightmare. Apparently this is a common problem with this dryer. Replacement parts are not available. Finally got some of this cost back. Horrible product.

Helpful?5UFQPDBCCP0K13612720110
Jun 18, 2025
John
5 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] This dryer works prefectly every time. I had read a review that was critical of the dryer, but have not had any issues.

Review from Samsung US
Helpful?5UFQPDBCCP0K13612720110
Jul 27, 2025
Msam
2 out of 5 stars review

Stopped working after 3 years

The dryer only lasted 3years, of course a few months after I bought extended warranty. First the door switch went out, then a few months later the dryer stopped heating.

Review from Samsung US
Helpful?5UFQPDBCCP0K13612720110
reply from SEA Care

Hello Msam, We know how convenient it is to have a working dryer in our home, and we are glad to help you. I have shared a link below with steps to help with your dryer that stopped heating. Please check the embedded words for more details. Dryer has no heat at all https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all We'd be delighted to speak with you to assist with the dryer's door switch. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150163769) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jul 30, 2021
Happy lady
5 out of 5 stars review

Verified Purchase

Love my new dryer

Completely satisfied

Helpful?5UFQPDBCCP0K13612720110
Sep 15, 2025
Misrika
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Works perfectly love it! Dries the clothes good and have them soft

Review from Samsung US
Helpful?5UFQPDBCCP0K13612720110