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Customer reviews for Samsung 7.2 cu. ft. Electric Dryer w/ Sensor Dry for
Samsung 7.2 cu. ft. Electric Dryer w/ Sensor Dry
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4 out of 5 stars
stars
308 ratings296 reviews
  1. 5 stars61% (189)
  2. 4 stars15% (47)
  3. 3 stars4% (12)
  4. 2 stars5% (16)
  5. 1 star14% (44)

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Showing 71-80 of 296 reviews
Dec 19, 2025
Reviewer name: Reese35
5 out of 5 stars
5 out of 5 stars review

Easy features

[This review was collected as part of a promotion.] Definitely a plus. You can limit your time drying and your clothes are really dry instead of the normal time

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
Jul 30, 2026
Reviewer name: Nope
1 out of 5 stars
1 out of 5 stars review

Poor quality for life of dryer

Heating fuses and elements went out after 20 months. Very poor performance on lifespan

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
reply from Samsung

Hi Nope, We appreciate you sharing your experience and would welcome the opportunity to learn more about your concerns and provide assistance. Please feel free to reach us through any of the following channels using reference number (1152926551): Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X (formerly Twitter): https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We value your business. Glaiza Samsung Care

Jun 12, 2025
Reviewer name: LB
1 out of 5 stars
1 out of 5 stars review

Dryer broke after 2 days

I bought this 2 months ago. It was installed by Sams Club delivery and within 2 days the dryer wasn't working. I had to have it picked up again for a refund. I took the delivery company over 4 weeks to finally pick it up. Communication and coordination with them were absolutely terrible. Finally, I received a refund and ordered another dryer. This time the dryer that I paid for and reordered on May 15 is out of stock or backordered. I have been waiting almost a month, and it is expected to be in stock on June 13, to be delivered on June 18. I have been without a dryer for almost 2.5 months. This is a great brand but a terrible experience with Sams Club ordering and delivery. Sams Club customer service reps were helpful but then dealing with all of the dryer problems via phone calls and chat with the delivery was awful.

Helpful?408ZNWFCTPGO13612720110
Apr 17, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Deceiving | Go find another dryer

Doesn't connect to Samsung Smartthings. Not Wi-Fi enabled and you CANNOT mute the dryer alarm/song.

Helpful?408ZNWFCTPGO13612720110
Apr 9, 2021
Reviewer name: Cody
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best experience so far

Got it at a better price than other places, they delivered and installed it and took the other dryer away

Helpful?408ZNWFCTPGO13612720110
Jan 12, 2026
Reviewer name: Mani
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great machine. Dries the clothes good. It has good features for variety of clothes

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
Dec 11, 2025
Reviewer name: Umaa
1 out of 5 stars
1 out of 5 stars review

Don't buy please

I got it yesterday. Put my first load last night. My clothes are still wet after turning the dryer on 3 times. No heat at all.

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
reply from Samsung Care

Hi Umaa, It’s completely understandable to feel frustrated when a brand-new dryer doesn’t warm up the way you expect. Let us help you. I have shared a Samsung link below to help with your experience. The link has hyperlinks that can be visited for additional help. Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all Should you need more assistance with your dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151565259 to help our team pull up your information. Leo

Mar 10, 2026
Reviewer name: Ashely
5 out of 5 stars
5 out of 5 stars review

Best Dryer

[This review was collected as part of a promotion.] I love the dryer, drys equally, great settings and quick!!!

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
Jan 13, 2026
Reviewer name: Thomas24641
5 out of 5 stars
5 out of 5 stars review

Awesome Performance.

[This review was collected as part of a promotion.] This dryer performs way above my expectations. I am glad I purchased this dryer.

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
Mar 5, 2025
Reviewer name: Lorilu
2 out of 5 stars
2 out of 5 stars review

Please do not buy

I bought this dryer new two months ago. Dryer does not get hot at all and is not drying clothes. Went to products frequently asked questions and found out it is a very common issue for this model. Very disappointing Samsung

Review from Samsung US
Helpful?408ZNWFCTPGO13612720110
reply from SEA Care

Lorilu, we care about improving your dryer's performance. Let's explore solutions to get your unit working correctly. Here is a guide to help you troubleshoot if your dryer is not getting hot and drying your clothes. Please click on the embedded word. Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148547242) to help our team pull up your information. Have a great day. ^Camille