Customer reviews for Samsung 7.2 cu. ft. Electric Dryer w/ Sensor Dry forMember photos









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Think twice
I moved into a home recently that has a Samsung washer and this dryer. UGH!! I can't change the heat setting or time for some clothes. Why does it have to be chosen for me? But two things are worse than that. First, it is so, so noisy. And second, the end of cycle goes on forever (like I couldn't hear it the first 5 seconds), is loud and drives me crazy! It is NOT a pleasant sound. I read in another post that it cannot be disabled so don't get this dryer if you have littles. I can tell you rn that I'll be getting another dryer. Love LG products. :)
Hello there, We understand how disturbing it can be to have a loud dryer. Let us help. Here is a link for troubleshooting steps for your dryer that is making noise. Please read through each sound description and pick the sound that matches the noise you hear. Kindly click on the embedded word if one prompt and watch the video included. Samsung dryer is noisy https://www.samsung.com/us/support/troubleshooting/TSG01000979/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148695982) to help our team pull up your information. Have a great day. ^Camille
Keep drying
[This review was collected as part of a promotion.] I bought this dryer last month. I love the dryer. It dries quickly and efficiently. Only thing I don't like is how the door does not open all the way. It causes you to have to load from the washer to the dryer over the door.
Nice dryer
[This review was collected as part of a promotion.] This is a very nice dryer with lots of room for drying bedding! The dryer works like a dream the sense dry feature is amazing, turns off when the cloths are dry. I just wish we could turn off the end cycle tone off.
Fantastic Dryer
[This review was collected as part of a promotion.] Samsung's new electric dryer is fantastic. Simple operation, yet it gets the job done. It has eight different drying options to cover every drying need for my family. Sensor dry is my favorite feature as it detects moisture, and stops operations at perfect temperature. I know some people prefers clothes completely dry at hot temperature; this is not for them. This feature itself deserves for 5 stars for me as all my previous drying experience was never really perfect every time. Another point I have to make is its noise level; it is greatly improved from my older dryer, and now I could only hear some operational sound; I would not call it noise anymore. Load capacity wise, it is large enough for my family; And to my knowledge, it is similar to most of other brand new dryers. In other words, it's not a decision making factor at all. Fantastic appliance. Highly recommended.
Super Dryer
[This review was collected as part of a promotion.] This Samsung big capacity dryer that takes care of our clothes. Dries the towels and the sheets and the delicate clothing perfectly. The controls are easy to use. I like knowing exactly when the dryer will turn off. So I can be there to take out the clothes just as they are done.
This Dryer is horrible
i bought this dryer in march of 2021. this is the second time the repair company had to come out here to repair it. this last time the repair person had to replace the whole circuit board because all of the lights were blinking. the circuit board! the repair people are always nice but really why did i buy something new for the repair people to be at my house every couple of months. don't buy it! i wish i could give mines back because i don't want it anymore. it's a "lemon"!! you need to make better products.
Thank you for sharing your experience with us, Pamela. I realize you must be frustrated with the dryer. We pride ourselves on our products and the high-quality standards we maintain. So we are disappointed you are having problems with the dryer. If you are still experiencing issues with your dryer, please feel free to contact us by using the information below so we can resolve this as soon as possible, for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143674707
New Dryer
[This review was collected as part of a promotion.] I bought this dryer because our old dryer's timer is no longer available. We are still learning things about this dryer, especially picking the proper dryer cycles. I wish Samsung would not have locked in drying cycles for certain picks. For example, if you choose Normal, the "medium" option for temperature is hard-coded. You cannot change it. I think the dryer should allow you to change it to whatever you want. You have to play around to figure out the proper dryness for the clothes. This dryer also has no drum light. Other dryers I have had always had a drum light, even on the cheapest models. All dryers should have a drum light. Otherwise, no other issues.
Bad Sensor dry & lettering
The printed labels on front smeared. It's hard to tell what they all say. Samsung says it's cosmetic and won't fix it. The Sensor dry is very ineffective if using a mixed load to dry. It shuts off before items are dry if anything is thicker than something else. If you are purchasing for energy efficiency, DON'T! Samsung said to not use the Sensor dry, only timed dry. This was my 2nd Samsung appliance, and it will be my last! If it doesn't operate for the options purchased, they should replace.
Hello there, Thank you for taking the time to share your experience with the Samsung DVE45T3200W dryer. I understand your frustration regarding both the smearing of the printed labels and the performance of the Sensor Dry function, especially given your expectations for energy efficiency and effective drying. Regarding the label smearing, while this is categorized as a cosmetic issue, I recognize how it can impact usability. As for the Sensor Dry feature, I can see how mixed loads may lead to challenges in accurate drying, and being advised to use the Timed Dry option may feel counterproductive to energy-saving goals. To provide some clarity on both concerns, I suggest reviewing the user manual from pages 36-38 and 42, which covers care and maintenance for the Feature panel and Sensor Dry feature recommendations for optimal performance with different load types. Here is the user manual link for further details: Samsung DVE45T3200W User Manual: https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf The link below will help you make sure your dryer operates properly. Please select the scenario that best fits your situation and learn more by checking the instructional video. Clean the moisture sensor on your Samsung dryer so it doesn't shut off early https://www.youtube.com/watch?v=lwWeL5JYNNo Hello there, We would love to discuss your Device to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147601448) to help our team pull up your information when you message us. Have a great day. ^Charles
Works Well
[This review was collected as part of a promotion.] This dryer is still fairly new to us, but so far it is living up to the expectations we had hoped for. It dries in a reasonable time and alerts when complete which were two things we were interested in most when selecting a new dryer.
Nothing worthwhile
this dryer is terrible and does not dry my clothes. the technician stated i can't put too much or too little or the clothes won't dry. do i need to be a math mathematician to figure how much is too much or too little? also, it states i can connect to my phone for more options. it won't connect. although, the manual states to press the smart connect button, i don't see it on my model. the technician couldn't tell me how to use the manual settings. i'm ready to just donate the dry which is less than 90 days old because it's useless to me. i'm very disappointed. i was very loyal to samsung, including purchasing cell phones. i'm done with samsung.
I see where you are coming from. These are problems that would annoy anyone. Thank you for bringing this to our attention. To use the manual settings of the dryer. You just have to use the cyles like Time dry, Quick dry, and Wrinkle release. These cycles do not function off the dryer's sensor. On directions on how to use the Smart Care app, I'll provide the full directions here. If you want to read this yourself. You can find it in the manual on page 40. ^Pat Smart Care To enable this function, you must first download the SmartThings app at the Play Store or the App Store and install it on a mobile device featuring a camera function. The Smart Care function has been optimized for Galaxy & iPhone series (applicable models only). 1. When the dryer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press and hold Temp. + Time for 3 seconds. 2. The dryer starts the self-diagnosis procedure and displays an information code if a problem is detected. 3. Run the SmartThings app on your mobile device, and then tap Smart Care. 4. Put the mobile device close to the dryer’s display so that the smartphone camera and the dryer face each other. The app automatically recognizes the information code. 5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.
