Customer reviews for Samsung 7.2 cu. ft. Electric Dryer w/ Sensor Dry forMember photos
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No drum light!
Having a drum light for your dryer is such a basic feature for a dryer we did not think to look for one when we purchased this dryer. Not being able to see into the drum for dark close is a real problem. If we could we would return this dryer for a different model. It dries well and the features are solid, but the lack of light is a major miss on a minor feature. It is like buying a bucket with a hole in it!
Hello there, Thank you for taking the time to share your experience with the Samsung DVE45T3200W dryer. It’s understandable that not having a drum light can make it challenging, especially when handling dark clothes. We appreciate your feedback on this feature. No, a drum light is not a feature offered for this model. Please see page 1 of the spec sheet to see the features available with the appliance. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/dryers/gas/pd/dv45t3200w/fb/DVE45T3200W_Spec_Sheet.pdf To assist with your current setup, I recommend reviewing the section “Operating your dryer” in the manual, starting on page 15 and continuing through page 21, which offers a comprehensive guide to maximize the dryer’s functionality. While this model doesn’t come with a drum light, the manual offers tips to optimize use and improve your experience. Manual Link: [DVE45T3200W User Manual] https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147624372) to help our team gather your information. Have a great day. ^Charles
Failed after 3 years
samsung dryer worked ok for several tears. warrenty expired, and then controls stopped working correctly. stop/start did not function (have to open door to stop spinning... even keeps turning when off). tried reset, turned off child lock etc. repairman sez over $200 for part and over $300 to replace board. disappointed to see it fail after 3 years normal use.
I can understand your frustration with your dryer not turning off. I would feel the same way. We're happy you took the time to share your experience. I wish it were under better circumstances, however. The best course of action right now would be setting up a service repair. I know setting up a service can be costly. If you would like to call around to other service centers in your area. You can use this link below. ^Pat https://www.samsung.com/us/support/service/locations/
Unreliable. 2 brand new damaged products
We have received two dryers so far with defects. First was dented and damaged . The second time the belt broke with only 2 months of use and have not used any heavy loads that would exceed capacity. Have not been able to dry clothes for months . It is covered under warranty but the time it takes to repair is about a month. Would not recommend to anyone. There are cheaper brands that are much more reliable .
Hi there, Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day, -Ernest-
Love this super quick dryer!
[This review was collected as part of a promotion.] I am in Love!! My new dryer makes my laundry go so quickly. I have two children and a husband that gets dirty at work. Previously, I was having to dry my clothes at least twice to get them dry. No more! One regular cycle gets even my husband’s work clothes dry. Also, the clothes are always dry after only one cycle. This saves so much time! I also love all of the customizable options. There are tons of settings while still being easy to use. Love this!
Love my new dryer!
[This review was collected as part of a promotion.] I was in a rental unit while our new home was being built and in the rental they had alll Samsung appliances. I usually always buy gas dryers but this time I purchased an electric one and am VERY happy with it. I'm trying to be more aware of keeping our environment more natural and not using fossil fuels. I love all of my Samsung appliances at our new home and also in a condo we have in Florida.
Where's the light?
[This review was collected as part of a promotion.] I really like this Samsung dryer. It works very well and my clothes come out nice and dry. This dryer runs quietly and works to dry clothes quickly. The lint trap is so easy to remove, empty and return to the dryer. The cycle options are nice and it'll dry big heavy comforters without issue. I like that the door can be hung from either side. This came with the door on the correct side for us but I like that it can be changed if needed. The end of cycle tune is a little obnoxious and I so wish it had an option for a basic signal. I also wish this dryer had a light inside that would turn on when the door is opened. Overall, I'm pretty happy with this dryer and am happy with the results.
No Drum Light
My new washer and dryer was delivered today and I've already done a load of laundry. Washer is great, dryer is too but where is the drum light? The book says there is a toggle to turn it on but doesn't show where and I can't find anything on the machine. The model is DVE45T3200W .
Hello Jeanette, We want you to have a better experience with one of our Samsung dryers, and we'll be glad to look into this. You may contact us via our Support Channels below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you! -Angelica
Great value, solid machine
[This review was collected as part of a promotion.] Purchase four months ago, has performed without a problem. Only two minor points. One, not sure why there is sort of a hatch/lid on the removable lint screen. Not sure what it's purpose is and it makes cleaning the lint filter a bit awkward. Two, wish the musical chime's volume indicating completion could be adjusted and wished it was a different melody from our Samsung washer, never sure which is completed since they play the same song. Certainly, not a big deal.
Bad lint Trap!
We have this dryer, the lint trap behind the door is terrible. Every time I open it to clean out , lint falls out of it and gets on my floor. Make a better lint trap that is easy clean no extra mess when used. On our old dryer that had a lint trap on top of the dryer and was much larger worked perfectly to clean and did not have to pop open to clean and did not have lint falling out all over the place.
Hi Scott, This is an excellent suggestion of having the lint filter back on top of the dryer; let us go ahead and provide our engineer with your excellent suggestion and see if it would be an option in the next models. To help clean the lint filter please watch the instructional video below Clean the Lint Filter on your Samsung Dryer https://www.youtube.com/watch?v=T5En60U_Uao Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147046407) to help our team gather your information. Have a great day. ^Charles
Do not reccomend.
We have had this dryer for less than a year, and TWO times i have had to call a repair team out to fix it, and these instances weren't even 3 months apart. The dryer belt keeps popping off and all they say is to stop over loading it, however we never have big loads, and both times the belt popped off, we had the smallest of loads in. Also, having to wait 2+ weeks for service is absolutely ridiculous.
Greetings! Thank you very much for your review of our Samsung dryer. We understand that a dependable dryer is vital in your home. The time availability is dependent on the availability of an authorized service technician in your area. Feel free to visit the Samsung link below to request a repair and to check the repair status as well. Repair Services: https://www.samsung.com/us/support/service/ Should you need support in the future with this dryer, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146086625 to help our team pull up your information. Leo