The quality seems reasonable but does NOT come with back cushions , which all pictures and promotions appeared to feature. I hate misleading advertising! Consumers should not be forced to read cryptic small print to know what they're getting. I thought Sam's was more trustworthy and reputable than that. It's a $700 sofa, maybe $50 ottoman at best.

This couch is super comfortable. It's easy to sit and talk on or lay back and relax on. Love the elegant, textured fabric and the neutral color. It's a substantial size couch but not too big for our space! I love the little accent pillows that come with it and of course the extra storage in the ottoman! Such a great feature.

This sofa set is lovely! It's a great color, very soft material, and very nice ottoman. The back of this couch sits quite low, which I find doesn't give a whole lot of support for the back or neck. I love that the ottoman can be moved, so you can change up the look and functionality of the space easily.

The material piles SO fast! My sweater shaver can not keep up! It's so hard to clean. I would not repurchase or recommend it. The back cushions became lumpy within a few weeks. We flatten them out, and then they're lumpy again a few days later. The rubber bands meant to keep the sections together aren't even remotely doing the job.

I had to return it and had to pay someone to bring it back for me. What a mess! The pieces are extremely heavy, especially the ottoman. I hurt my back so bad trying to move the pieces. Actually it hurt my ribs front and back. The pieces don't slide at all. The crazy part is they give you rubberbands that are supposedly used to keep it together...oh my God, never heard of that one. I threw away money paying to have it picked up and returned. No more furniture for me. I bought some bean bag big chairs that are WONDERFUL and easy to move!

We wanted to love this couch (bought in linen). The material does NOT hold up and is piling (has all the little balls all over it). It is not familiar friendly and stains are hard to remove. It has become an eye sore and is fairly new. Don't buy unless you rarely use it, because it's more for looks/staging.

I was not planning on writing this review but see now this happened to someone else so it may be helpful to others. I ordered two modular couches in the color Linen and they we’re delivered yesterday. We unboxed one and had everything brought in. Keep in mind these are 250 lb boxes. I thought to myself this doesn’t look like the correct color but maybe it’s just darker in person. I double checked the first box and confirmed it was the color linen. So we got to the second box and then realized it didn’t match the first one, this box was also marked linen. I called customer support and they were less than helpful. They offered me $150 for the inconvenience only for me to find out later that it was not a credit but “an early refund”. After 2 hours on the phone with the less than helpful representative who let me know they were unsure when the incorrect couch could even be picked back up, they offered another $150 to bring it back to the store. After 2 hours working with the kindest member services man in person and the least helpful again rep on the phone they again said oh never mind this was just meant to be an early refund. The icing on the cake was I simply asked for the correct product I purchased to be delivered to me and the rep said it wouldn’t be back in stock until 4/17 and he had checked everywhere and no he wouldn’t notify me when it was back “just look then” (so helpful when it was their fault) …. I found it in stock yesterday! I am truly baffled and underwhelmed by this entire experience as a Sam’s Club Plus member.

The sofa was very easy to put together and the color is beautiful; however, I am giving it a 4/5 star for the comfort. It is very very stiff, assuming that it will loosen over time. I also wasn't too happy with the customer service. Provided a photo so people could see the navy.

The Member's Mark Lindsey Modular Fabric Sofa with Storage Ottoman offers a great balance of comfort and functionality. The modular design makes it easy to arrange the pieces in different configurations, adapting to various spaces. The gray linen-look fabric feels soft yet durable, and its stain-resistant quality is a big plus for everyday use. The cushions provide a nice mix of plushness and support, maintaining their shape well thanks to the high-density foam and no-sag seat suspension. The storage ottoman is a great feature, offering a convenient hidden compartment with a smooth gas-lift hinge. Assembly is simple, especially with two people. Overall, it's a stylish and versatile sofa that enhances any living space.

Save your money! This couch is the worst purchase I’ve ever made. It’s comfortable but the fabric is really gross and pills very easily. Dog hair gets trapped in the fabric weave and won’t come out with vacuum. The pillows are misshapen and do not stay put but slide off. It’s a major eye sore. We’ve had it 16 months and it’s going in the trash.