I was not planning on writing this review but see now this happened to someone else so it may be helpful to others. I ordered two modular couches in the color Linen and they we’re delivered yesterday. We unboxed one and had everything brought in. Keep in mind these are 250 lb boxes. I thought to myself this doesn’t look like the correct color but maybe it’s just darker in person. I double checked the first box and confirmed it was the color linen. So we got to the second box and then realized it didn’t match the first one, this box was also marked linen. I called customer support and they were less than helpful. They offered me $150 for the inconvenience only for me to find out later that it was not a credit but “an early refund”. After 2 hours on the phone with the less than helpful representative who let me know they were unsure when the incorrect couch could even be picked back up, they offered another $150 to bring it back to the store. After 2 hours working with the kindest member services man in person and the least helpful again rep on the phone they again said oh never mind this was just meant to be an early refund. The icing on the cake was I simply asked for the correct product I purchased to be delivered to me and the rep said it wouldn’t be back in stock until 4/17 and he had checked everywhere and no he wouldn’t notify me when it was back “just look then” (so helpful when it was their fault) …. I found it in stock yesterday! I am truly baffled and underwhelmed by this entire experience as a Sam’s Club Plus member.

A comfy couch perfect for the teenage hangout

I wouldn’t buy this couch again. The modular style sounded great until all of the rubber bands holding the sections together have broken. The cushions also didn’t hold their shape very long, especially the back and side cushions.

We bought 3 just to have a huge sectional!! Nice deep seating and room for decorative pillows! Easy to clean, little piling but nothing the fuz buster didn’t erase!

I'm sure it's stain, scratch resistant and other people find this a good couch for whatever reason. But this couch is the most uncomfortable couch I've ever bought. It is so stiff with the cushions having no give or fluff to them. DO NOT BUY

DO NOT PURCHASE! My couch is a year old and looks 30 years old! The material is piling so bad! Looks absolutely terrible. My local store will not honor the return policy and let me return it.

This couch is comfy with sturdy arm rests. You don't sink too far down into it. So people with limited mobility shouldn't have a really hard time getting up. The neutral light color would fit well in just about any setting. I love the extra storage in the ottoman!

This is a very large and cozy sofa. It would be a great place for 3-4 people to gather and be comfortable. The ottoman is a great size and can be moved to make it into a chaise on either size. The ottoman also provides a large amount of storage for blankets, pillows, etc!

LOVE this couch. I absolutely love the modular effect for this awesome price. I do wish the backs of the couch were a bit higher but that definitely gives it a modern look. The storage ottoman really rounds out the practicality and versatility of this product. It is comfortable, stylish & useful!

The Lindsey Modular Sofa is so beautiful. The cushions are firm and incredibly well made. I love the large storage option in the ottoman. This couch looks so expensive and the fabric is such a lovely shade of grey. You can tell it's high performance.