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Customer reviews for Member’s Mark Lindsey Modular Fabric Sofa with Storage Ottoman for
Member’s Mark Lindsey Modular Fabric Sofa with Storage Ottoman
4.1 out of 5 stars
stars209 ratings137 reviews
  1. 5 stars62% (129)
  2. 4 stars15% (31)
  3. 3 stars7% (15)
  4. 2 stars4% (9)
  5. 1 star12% (25)

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Showing 31-40 of 137 reviews
Mar 31, 2023
dogmum
1 out of 5 stars review

Do not buy

Save your money! This couch is the worst purchase I’ve ever made. It’s comfortable but the fabric is really gross and pills very easily. Dog hair gets trapped in the fabric weave and won’t come out with vacuum. The pillows are misshapen and do not stay put but slide off. It’s a major eye sore. We’ve had it 16 months and it’s going in the trash.

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Mar 24, 2024
Rbab1
2 out of 5 stars review

Wanted to love it, but not a long lasting fabric.

We wanted to love this couch (bought in linen). The material does NOT hold up and is piling (has all the little balls all over it). It is not familiar friendly and stains are hard to remove. It has become an eye sore and is fairly new. Don't buy unless you rarely use it, because it's more for looks/staging.

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Apr 3, 2025
Phillip C
5 out of 5 stars review

Member's Mark Lindsey fabric sofa with storage ottoman is I nice piece that is a very comfortable couch. The matching storage ottoman is a nice addendum to the product. The color is very soothing and neutral for easy color coordination. It offers a very firm rest and would consider something like this for anyone.

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Review from Field Agent
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Jun 10, 2023
Gina
1 out of 5 stars review

HORRIBLE

Horrible quality. Barely have used this sofa as it is in a second home and ready for the garbage. Fabric has pilled and pillows have no shape and are very uncomfortable. Pillows have flattened out and are very soft, have used this sofa only a handful of times Definitely to do not recommend. Ready for the garbage after only a few uses.

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reply from Member's Mark

We are truly sorry to hear about your disappointing experience with the sofa you purchased from us, Gina. We understand how frustrating it can be when a product fails to meet your expectations. All Member's Mark items come with a 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 for any further assistance.

Mar 24, 2023
TM
1 out of 5 stars review

What an experience…

I was not planning on writing this review but see now this happened to someone else so it may be helpful to others. I ordered two modular couches in the color Linen and they we’re delivered yesterday. We unboxed one and had everything brought in. Keep in mind these are 250 lb boxes. I thought to myself this doesn’t look like the correct color but maybe it’s just darker in person. I double checked the first box and confirmed it was the color linen. So we got to the second box and then realized it didn’t match the first one, this box was also marked linen. I called customer support and they were less than helpful. They offered me $150 for the inconvenience only for me to find out later that it was not a credit but “an early refund”. After 2 hours on the phone with the less than helpful representative who let me know they were unsure when the incorrect couch could even be picked back up, they offered another $150 to bring it back to the store. After 2 hours working with the kindest member services man in person and the least helpful again rep on the phone they again said oh never mind this was just meant to be an early refund. The icing on the cake was I simply asked for the correct product I purchased to be delivered to me and the rep said it wouldn’t be back in stock until 4/17 and he had checked everywhere and no he wouldn’t notify me when it was back “just look then” (so helpful when it was their fault) …. I found it in stock yesterday! I am truly baffled and underwhelmed by this entire experience as a Sam’s Club Plus member.

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Jul 1, 2023
Cait
4 out of 5 stars review

Not too bad

The sofa was very easy to put together and the color is beautiful; however, I am giving it a 4/5 star for the comfort. It is very very stiff, assuming that it will loosen over time. I also wasn't too happy with the customer service. Provided a photo so people could see the navy.

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Apr 3, 2025
Susana J
5 out of 5 stars review

What I love most about the Member's Mark™ Lindsey Modular Fabric Sofa is its modular and versatile design. I appreciate that each seat is independent, allowing me to rearrange it according to my needs. Additionally, its water- and stain-resistant fabric is perfect for everyday use. The cushions are incredibly comfortable, and the durable materials make it a great investment. Plus, the storage ottoman adds extra functionality without sacrificing style. Truly ideal for any space!

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Mar 16, 2023
Jl
5 out of 5 stars review

Verified Purchase

Comfy and affordable

Overall, very happy with this couch. It was affordable compared to other coaches, who looked at for the size. Also, really like that it is modulars. It was very easy to transport into the house once removed from the box. It is very comfortable to lounge on. And the material is easy to clean up, because of course my kids spilled on it the very first day we got it.

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Jun 10, 2024
MOMOFTHREEPs
1 out of 5 stars review

HORRIBLE!!1

DO NOT BUY FROM THE COMPANY THAT MAKES THIS PRODUCT! Rented a truck and picked up this heavy sofa and the back and side pillows were not with the couch. No, they are not in the zippered compartment. I am on hold now for over 45 minutes. They think they know what I have. I now have to rent another truck to return this. I should have listened to the reviews!!

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Nov 16, 2022
MollyB34
5 out of 5 stars review

I love this couch!

I don't normally write reviews but we haven't had a couch in a while because our living room is oddly shaped when we moved into the house and we had the two seater couch and two recliners and it's just rectangular and it's odd shaped so this year my mom bought us a couch for Christmas for an early present and gave us this couch now me being silly I thought they forgot to package the couch cushions but I found out that the couch cushions are underneath the zipper under each individual section just check underneath the section and there should be a big zipper of the couch cushions are under there I hope this helps me because I definitely had to email them and ask and I felt very silly afterwards haha

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