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Customer reviews for Member’s Mark Lindsey Modular Fabric Sofa with Storage Ottoman for
Member’s Mark Lindsey Modular Fabric Sofa with Storage Ottoman
4.1 out of 5 stars
stars
209 ratings137 reviews
  1. 5 stars62% (129)
  2. 4 stars15% (31)
  3. 3 stars7% (15)
  4. 2 stars4% (9)
  5. 1 star12% (25)

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Showing 31-40 of 137 reviews
Feb 27, 2023
Reviewer name: T Will
1 out of 5 stars
1 out of 5 stars review

Poor Quality

Really wanted to love this couch, however that is the complete opposite. The couch is only 4 months old and the fabric has lots of pilling, and the cushions are breaking down. I contacted Sams club, and the option is to return the couch for a refund, or contact the company for replacements. Seems inconvenient all the way around. Don’t waste your money on this one.

Helpful?1LYE87380S2R13612610387
Jan 20, 2024
Reviewer name: Tasia m
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfy couch

Some pieces of the couch is heavy. Like the ottoman and the two ends. When I opened the box it didn’t have enough legs for all the couch pieces. I was short 4 legs. Also when carrying the ottoman on its side the storage cover pops up. It’s a comfortable couch. We love sitting on it. Need to fluff the back pillows after sitting for a long time. I hope this couch will last me some time.

Helpful?1LYE87380S2R13612610387
Jan 8, 2023
Reviewer name: Emily
3 out of 5 stars
3 out of 5 stars review

Not entirely as described

When setting this up we realized it is about 3 inches shorter than listed but no biggie. Would not call this stain resistant and kid/pet friendly as described though. My son had slightly dirty hands as any toddler would and has already left a stain in one day.

Helpful?1LYE87380S2R13612610387
Mar 31, 2023
Reviewer name: dogmum
1 out of 5 stars
1 out of 5 stars review

Do not buy

Save your money! This couch is the worst purchase I’ve ever made. It’s comfortable but the fabric is really gross and pills very easily. Dog hair gets trapped in the fabric weave and won’t come out with vacuum. The pillows are misshapen and do not stay put but slide off. It’s a major eye sore. We’ve had it 16 months and it’s going in the trash.

Helpful?1LYE87380S2R13612610387
Jul 1, 2023
Reviewer name: Cait
4 out of 5 stars
4 out of 5 stars review

Not too bad

The sofa was very easy to put together and the color is beautiful; however, I am giving it a 4/5 star for the comfort. It is very very stiff, assuming that it will loosen over time. I also wasn't too happy with the customer service. Provided a photo so people could see the navy.

Helpful?1LYE87380S2R13612610387
Dec 23, 2022
Reviewer name: mish705
2 out of 5 stars
2 out of 5 stars review

We are Unhappy

Just bought a new replacement couch a year after buying this one. It is pilling and the fabric on the cushions looks loose. It’s not even our everyday couch. Shame because the size and style are great, but with the price we should have guessed it wouldn’t hold up.

Helpful?1LYE87380S2R13612610387
Jun 21, 2024
Reviewer name: Glenfam
3 out of 5 stars
3 out of 5 stars review

Nope

The material piles SO fast! My sweater shaver can not keep up! It's so hard to clean. I would not repurchase or recommend it. The back cushions became lumpy within a few weeks. We flatten them out, and then they're lumpy again a few days later. The rubber bands meant to keep the sections together aren't even remotely doing the job.

Helpful?1LYE87380S2R13612610387
Jun 10, 2024
Reviewer name: MOMOFTHREEPs
1 out of 5 stars
1 out of 5 stars review

HORRIBLE!!1

DO NOT BUY FROM THE COMPANY THAT MAKES THIS PRODUCT! Rented a truck and picked up this heavy sofa and the back and side pillows were not with the couch. No, they are not in the zippered compartment. I am on hold now for over 45 minutes. They think they know what I have. I now have to rent another truck to return this. I should have listened to the reviews!!

Helpful?1LYE87380S2R13612610387
Jun 10, 2023
Reviewer name: Gina
1 out of 5 stars
1 out of 5 stars review

HORRIBLE

Horrible quality. Barely have used this sofa as it is in a second home and ready for the garbage. Fabric has pilled and pillows have no shape and are very uncomfortable. Pillows have flattened out and are very soft, have used this sofa only a handful of times Definitely to do not recommend. Ready for the garbage after only a few uses.

Helpful?1LYE87380S2R13612610387
reply from Member's Mark

We are truly sorry to hear about your disappointing experience with the sofa you purchased from us, Gina. We understand how frustrating it can be when a product fails to meet your expectations. All Member's Mark items come with a 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 for any further assistance.

Apr 3, 2025
Reviewer name: Julie A
3 out of 5 stars
3 out of 5 stars review

The couch set look really nice. But as I set down is was not comfortable. It's very firm. I don't like the low back. The ottoman is also nice but to firm to set on. I do like that it's small and the ottoman has storage. The fabric is ok but could be softer. I don't like how the couch set on the floor. I think I'd like it on taller legs.

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Helpful?1LYE87380S2R13612610387