The couch is beautiful and very comfortable! Moving the box and getting it out is a pain! It’s so heavy so you definitely will need a couple guys to help! The only problem I have with this couch is the pilling! We have only had this for one month and the cushions are starting pill! I wouldn’t say this couch is super pet friendly!

The quality seems reasonable but does NOT come with back cushions , which all pictures and promotions appeared to feature. I hate misleading advertising! Consumers should not be forced to read cryptic small print to know what they're getting. I thought Sam's was more trustworthy and reputable than that. It's a $700 sofa, maybe $50 ottoman at best.

When setting this up we realized it is about 3 inches shorter than listed but no biggie. Would not call this stain resistant and kid/pet friendly as described though. My son had slightly dirty hands as any toddler would and has already left a stain in one day.

Really wanted to love this couch, however that is the complete opposite. The couch is only 4 months old and the fabric has lots of pilling, and the cushions are breaking down. I contacted Sams club, and the option is to return the couch for a refund, or contact the company for replacements. Seems inconvenient all the way around. Don’t waste your money on this one.

This modular sectional is absolutely terrible! Material quickly forms lint balls. The rubber band straps do not hold the sectional together at all. You cannot lounge on this couch, each section is a different height and the pieces easily separate...so it's just super uncomfortable. We were looking for a small sectional and did not want to shop around, I wish we did!

great set! very comfortable and wide enough to sit cross-legged. i love the creativity of this and how comfortable it is. the ONLY thing I disliked about this is that we thought we didn't get the cushions, but after reading the instructions a few times, i finally figured out that the upright cushions are stored in the zipper pouch underneath the sections. i felt very dumb.

The couch set look really nice. But as I set down is was not comfortable. It's very firm. I don't like the low back. The ottoman is also nice but to firm to set on. I do like that it's small and the ottoman has storage. The fabric is ok but could be softer. I don't like how the couch set on the floor. I think I'd like it on taller legs.

Received many color cushions to go with the linen modular sofa I ordered. Once I contact customer support I was told the replacement cushions that were meant for my sofa were not in stock and it could be 2-3 months before a replacement is shipped out. I was offered 20% off the total purchase price as an option, but would be keeping the discolored cushions if I went this route. I believe I should be given a discount and provided a replacement just for the hassle, but i guess a happy customer isn’t the end goal here. I am displeased with the support provided to me considering I am a new Sam’s Club Member. I opted for the premium membership to the club, hoping to to avoid receiving “basic” care while shopping. Not a good look as a company Sam’s Club please treat your members better.

Improperly sized. Side cushions are at shoulder height, resting arms on them is beyond uncomfortable. Back cushions are same height, which is easily too low to provide head support. Had the sectional a week and already shows noticable wear. Sitting cushion height is much too tall, feet don't touch the ground and I'm 5'8". Held together by rubber bands. RUBBER BANDS. Didn't include all pieces, waiting weeks to even get them shipped. Not delivered, just shipped. Still no tracking number. Razor blade left in package cut my hand. Terrible product support. Not one single positive thing to say. Couldn't even try it out in the store. Display model is on a shelf, impossible to sit on. Many cushions have loose stitching. Complete garbage.

Just bought a new replacement couch a year after buying this one. It is pilling and the fabric on the cushions looks loose. It’s not even our everyday couch. Shame because the size and style are great, but with the price we should have guessed it wouldn’t hold up.