I don't normally write reviews but we haven't had a couch in a while because our living room is oddly shaped when we moved into the house and we had the two seater couch and two recliners and it's just rectangular and it's odd shaped so this year my mom bought us a couch for Christmas for an early present and gave us this couch now me being silly I thought they forgot to package the couch cushions but I found out that the couch cushions are underneath the zipper under each individual section just check underneath the section and there should be a big zipper of the couch cushions are under there I hope this helps me because I definitely had to email them and ask and I felt very silly afterwards haha

This modular sectional is absolutely terrible! Material quickly forms lint balls. The rubber band straps do not hold the sectional together at all. You cannot lounge on this couch, each section is a different height and the pieces easily separate...so it's just super uncomfortable. We were looking for a small sectional and did not want to shop around, I wish we did!

This sofa is comfortable and versatile. It was packed for shipment really well with all the surfaces properly protected. It was very easy to put together. Be sure to note that a lot of the pillows and components are zippered into the bottom of the sofa for shipment.

We received the couch via delivery and found the front panel of the center chair is bent inward. I contacted Sam’s via phone and was asked to send photos. It has now been 3 weeks. I have requested a replacement of the center chair only. The last notice from Sam’s was a request for our information followed by a notice of closure with no resolution. I will be reporting to the BBB.

Improperly sized. Side cushions are at shoulder height, resting arms on them is beyond uncomfortable. Back cushions are same height, which is easily too low to provide head support. Had the sectional a week and already shows noticable wear. Sitting cushion height is much too tall, feet don't touch the ground and I'm 5'8". Held together by rubber bands. RUBBER BANDS. Didn't include all pieces, waiting weeks to even get them shipped. Not delivered, just shipped. Still no tracking number. Razor blade left in package cut my hand. Terrible product support. Not one single positive thing to say. Couldn't even try it out in the store. Display model is on a shelf, impossible to sit on. Many cushions have loose stitching. Complete garbage.

I got this couch in grey and it is the perfect color and style! It’s comfy. I have a toddler and when he spills something, it just sits on the fabric. It doesn’t soak into the fabric. The ottoman is really nice. It has lots of storage space in it. It’s super comfy. It’s not too grey either. Neutrals/tans go well with it.

Ok so there are a few pros and cons but there were no reviews when I bought it so I figured I might as well. It’s oversized, love that, it’s a great color and texture, seems sturdy like the cushions won’t go flat in 6 months, it’s just an overall great couch for families who are going to be hanging out together! Cons: the pillows, back cushions, all that, are not velcro so they’re a mess all the time and the way it is held together and transitioned into other configurations is by rubber bands on the feet! That’s whack and a pain! But that’s it, I guess we just won’t move it a lot. Overall seems great quality!

I purchased this a few months ago, since then the couched has accumulated a lot of pilling, the fabric on the cushions are loose. The rubber bands provided to hold the sections together are a nightmare. Couch isn't worth the headache much less the price tag.

great set! very comfortable and wide enough to sit cross-legged. i love the creativity of this and how comfortable it is. the ONLY thing I disliked about this is that we thought we didn't get the cushions, but after reading the instructions a few times, i finally figured out that the upright cushions are stored in the zipper pouch underneath the sections. i felt very dumb.

This couch is very nice, the color is amazing along with the amount of space. I'm not a fan of the stiffness of the cushions or the low back, but I am in love with the ottoman. The ottoman has a lot of storage space and could be used for practically anything. Overall this couch would look amazing in any home as the color is pretty complimentary with any aesthetic.