Followed direction and began to "shave" ice. What a joke! The ice barely hits the blade. The thing spins and spins - after several attempts and rearranging the ice I got about a 1/4 cup of shaved ice. By the time I got more of the cubes shave, the bit of shaved ice I had already melted. Very disappointed. Sam's Club shipped it via FedEx and that made the whole situation that much worse - it was over a week late..

Very poor quality. It made very little shaved ice in 5 minutes.

We purchased this item to make shaved ice for Halo Halo.

It shaves ice well but takes longer unless the icecubes are a bit melted

I've purchased two of these and still don't work

Very quick and easy to use. I use this every day for making a great slushy ice snack with some fruit on the top for the hot Summer in Texas!

Didn't even work when first tried it. Have to send this one back to get another. They were to send how to do this return and we are still waiting for the instructions going on two weeks.

I could never get it to work. Took it to my neighbor, thinking maybe it was the type of ice I had. Both of us tried it for a long time. Never worked. Threw it in the trash.

I've only used it once - a bit messy (I held a sheet of parchment around the area as the ice was flying all over the place. The blades are plastic, so I'm concerned about how long it will last or if the blades will break into my shaved ice.

I was excited to get this for my grand children. Tried it today and it is pretty much worthless. I used crushed ice and let it sit and it kept jamming. Probably will never use it again.