Customer reviews for Samsung 30 cu. ft. French Door Refrigerator w/ Family Hub forMember photos









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Great fridge but the left door won't stay open....
I'm torn whether this should be a 2 or 3 star review because the fridge performs great, makes 4 different types of ice and has TONS of room in a counter depth option. BUT, the left door will not stay open without major modifcation, I had to use the largest door shim and basically make the fridge slightly unlevel to get the door to stay open. Even then it still will close if I don't position it just right but making it less level would likely mess with the ice makers so this is the best that can be done. I even had a tech come out and look at it, they said the same thing that this is a design flaw and is common in this model and the Bespoke line. Basically anything with through the door water and ice or the beverage station option. It's a real pain to have to spent so much time and effort fixing something that should not have been an issue to start with. Samsung needs to fix this problem and stop selling these fridges until they get it figured out. It's a huge pain putting in groceries if you can't have both doors open. Otherwise the fridge is great, love the Family Hub and love how efficient it is. Just hate the door and all the work and headache it caused to get it to kinda stay open.
Hi There, We appreciate you sharing your experience with the refrigerator. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! ^Chrystel
Wonderful Fridge
I love this refrigerator and everything about it. The family hub feature is the greatest thing. I can listen to music while I cook and even watch my favorite TV shows without having to run from room to room or peeking around a corner to catch part of a TV show. Also I love the digital photos on the fridge and I write notes to my family all the time. If they want to know something, I tell them "check the refrigerator". Only downside is outside water/ice dispenser is that it's too shallow and you have to hold glass just right to keep ice/water from falling onto floor. Also it's just messy to use.
The Future is Here
[This review was collected as part of a promotion.] Even though my “old” refrigerator was only 6 years old, the same brand as this one, and was still working great, I was intrigued by the Samsung RF27CG5900SR. And I am glad I was. As my title states, the future is now. This is an incredible refrigerator. Yes, it has a refrigerator section, a freezer, water and cube maker, yet it is so much more. The big difference is the “family hub”. The hub is viewable both on the right-hand refrigerator door, one’s cell phone and computer. The hub lets me know the settings of the refrigerator and freezer, such as temperature - settings which can be changed either from the refrigerator door or my cell phone. Great, but that is just the beginning. A camera lets me see what is in the refrigerator, a feature that is very useful when I am food shopping and can view what is inside the refrigerator via my cell phone. The refrigerator is so smart that it also identifies food items and identifies that, for example, I removed artichokes and may need to purchase more. We’re not even close to being done. The hub allows me to watch, on the refrigerator door, a slideshow of my photographs, watch Samsung TV, YouTube videos, use the internet, interface with my other Samsung appliances, such as TV’s, washer and dryer, stove top, ring cameras, etc. Using these features is quite easy and while it has what appears to be a detailed instruction book, I have been able to figure most things out just by exploring. I have only had the refrigerator for 4 days now and am learning new features every day. On the practical side, the refrigerator is designed well. Very roomy with shelves and side shelves just where you want them to be. The freezer is nicely partitioned. There is a “cooling panel” which helps keep items at the right temperature is a nice feature. I know one can’t love intimate objects, but I can say I love having and using the Samsung RF27CG5900SR.
Great buy
[This review was collected as part of a promotion.] I Have had this fridge for a few months now and all I can say is wow! I absolutely love the capacity of the fridge area! Especially with a family of 6 and all the snacks this mom has to buy! Another great feature is the family hub, easy for the kids to use and I love the app which has saved me time from running back and forth to the store! This fridge has not disappointed!
The Best Refrigerator
[This review was collected as part of a promotion.] I brought my refrigerator 9 months ago and I love everything about it from finding recipes to getting updates about what's in my refrigerator that's about to expire or my children doodling on it and even down in the freezer different ice options just to much to explain and too much excitement about my refrigerator that I could go on about!
Love the ICE!
[This review was collected as part of a promotion.] We have had this refrigerator for a few weeks now. I generally do not like this style fridge but we got it for the three ice makers. Totally worth the change! The inside is big and holds a ton! The bottom skinny drawer holds my plastic egg cartons like a dream! We go through a ton of eggs! But the three ice makers will sell me every time. The other luxury items are cool. Not sure they are necessary but certainly makes things easier and neat.
Amazing fridge with exceptional features
[This review was collected as part of a promotion.] I bought this fridge 2 months ago after doing a significant amount of research and going back and forth to the store. I am so glad that I decided to purchase, temp and space are perfect and we absolutely love the ice- 4 styles as well as the family hub and see inside to keep organized. Highly recommend.
Poor quality electronics
I got this giant fridge with the tablet in 2018. At first the ice maker gave up in 2020, then the fridge lights stopped working in 2021 and now the fridge stopped cooling in 2024. So disappointed in Samsung. Will never buy any kitchen or laundry electronics from them ever and I warn all the customers as well. Not worth the money. My old fridge from GE is still going smooth even after 20 years with no complaints what so ever. Samsung has extremely low quality kitchen and laundry gadgets. Can’t wait to replace my Samsung washer as well.
Maximizing your refrigerator's features and benefits is important, Maryam. Let's get the information you need to ensure the fridge operates smoothly. The links below will guide you in ensuring the cooling and ice maker are running properly. Select the scenario that best fits your situation and learn more by checking the hyperlinks and embedded video. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Samsung refrigerator lights do not turn on: https://www.samsung.com/us/support/troubleshooting/TSG01109322/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147391344) to help our team pull up your information when you message us. Have a great day, -Ernest-
Amazing refrigerator
[This review was collected as part of a promotion.] Last Saturday we received our new Samsung refrigerator. We are very enthusiastic about this. When it was completely installed we thought it was not working but apparently this is how quiet this Samsung refrigerator really is. It has a lot of space in both the cooling section as well as in the freezing section. Including several different ice cubes, which can be turned off when you need extra space in the freezer. The Family Hub on this refrigerator is really great and a big support in our day to day activities. I also want to mention the great design of this refrigerator as it really stands out in the kitchen. When opening, the LED light is really bright and everything is easy accessible. Including the water tap and ice cube maker. Everyone in this household is really happy with this new refrigerator, including the related apps we have on our phone.
This Refrigerator is Awesome
[This review was collected as part of a promotion.] This family hub is magnificent. It has several great features. It has 4 types of ice - cubed, ice bites, curved and crushed. It is WiFi enabled, has door alarm and a stainless steel finish. The hub has great functionality. I was able to use the recipe app to make breakfast. I added pictures and videos and listened to my playlist while cooking. The refrigerator is smaller than the one we had but seems like it has more space at 25 cu ft.








