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Customer reviews for Samsung 30 cu. ft. French Door Refrigerator w/ Family Hub for
Samsung 30 cu. ft. French Door Refrigerator w/ Family Hub
4.4 out of 5 stars
stars199 ratings199 reviews
  1. 5 stars72% (143)
  2. 4 stars17% (34)
  3. 3 stars2% (4)
  4. 2 stars1% (2)
  5. 1 star8% (16)

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Showing 141-150 of 199 reviews
Sep 10, 2024
Samsucks
1 out of 5 stars review

Samsung is terrible

We had an issue with our fridge, Samsung sent a repair team out under our warranty coverage to repair it. The repair team deemed it irreparable, which apparently is the extent of the warranty coverage! “Welp, we tried!”. Now we have no fridge! We went outside of Samsung to see if an independent repair team could fix it (they couldn’t) and the tech said that far and away they see more Samsung repair calls than any other brand. Wish we’d known that before buying ours. This will be our last.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
reply from SEA Care

Hello there, Thank you for contacting us. We would love to know more about the refrigerator and better assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1147523843 to help our team pull up your information when you message us. Have a great day. ^Aloe

Feb 27, 2024
MadinMaryland
1 out of 5 stars review

It could be a good fridge but it just isn’t…

This fridge is terrible, first the left door won’t stay open unless you make the fridge not level and use the biggest door shim they give you…and even then it creeps shut half the time. And to make matters worse, that door doesn’t close easily and I find it open all the time wasting energy. It doesn’t even trigger the open door alarm, what a piece of junk. I don’t recommend this fridge to anyone, it’s way overpriced for what you get. Samsung needs to fix these issues and stop selling junk like this. Really regret my purchase 100%!!!

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
reply from SEA CARE

Hi there, I certainly understand your frustrations with the refrigerator door's condition. Let's aid you with this and share some tips. For added reference, I've shared this troubleshooting guide to help you with the fridge door from not closing properly. For more details, please select the corresponding bullet points which affect the front door. You may also click on the hyperlinks included for additional help. Refrigerator or freezer doors will not close: https://www.samsung.com/us/support/troubleshooting/TSG01001017/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146905763, to help our team pull up your information. Have a great day! ^Chrystel

Sep 20, 2023
Will2k
5 out of 5 stars review

Incredible Fridge

[This review was collected as part of a promotion.] My family loves this fridge. The interior capacity is huge and we can keep everything organized, which really helps when using the camera to look inside and see what we have. Being able to double check what we need by looking inside has saved on our grocery bill. My daughter enjoys using the screen to draw and share notes with us. My wife uses the screen to pull up pinterest recipes and keep track of her shopping list. I loves that I can control all my smart things items from the screen. The ice options have been great too, always a perfect sized cube for any cup we want to use.

Review from The Insiders
Helpful?6OUTEKS50NMO13610914548
Sep 3, 2023
TheChill808
5 out of 5 stars review

Amazing and Essential for Big Household

I have a house with 5 people living it and this fridge is a life saver. Not only are you able to see in the fridge, enter items so people can label food, watch videos, listen to music and radio, leave messages for others, and so much more, but it's a great fridge and freezer. Functions well, looks great, and is very user friendly. I bought this with the smart washer and dryer and I'm looking at switching over everything to Samsung. How could you not want this fridge.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Jul 23, 2024
Alvarez
5 out of 5 stars review

The best..

[This review was collected as part of a promotion.] I am really happy with this purchase my husband bought it on February and until this day iam in love with this beauty is so beautiful and it works very well the food is in a good condition and the space is wonderful

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Jun 3, 2025
Mpls family
5 out of 5 stars review

Perfect Fridge for Us

[This review was collected as part of a promotion.] This refrigerator is exactly what we wanted. There is so much space in the refrigerator along with great lighting that makes it easy to see everything inside. We love the 3 ice options and how much ice it produces every day. We have always had issues running out of ice, but not with this fridge! The family hub is great too. We use it to show photos, play music and check the weather forecast. We couldn't be happier with this fridge

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Oct 2, 2023
Jlm80
5 out of 5 stars review

Amazing Fridge

[This review was collected as part of a promotion.] This fridge has exceeded my expectations. I absolutely love the door screen and everything it can do. I have linked it to all of the smart devices in my home, so I have control over things when in the kitchen. I have logged in to apps, like Pinterest, so I can pull recipes and things right up on the screen. Much better then reading tiny print on my phone. The inside is spacious and I love the interior drawer storage. The freezer setup has been great for parties, since we always have ice in different sizes available. Excited to continue finding things to do with this fridge. My daughter has loved leaving us cute drawings and notes.

Review from The Insiders
Helpful?6OUTEKS50NMO13610914548
Aug 13, 2024
PIGSTER
5 out of 5 stars review

Super Satisfied!

[This review was collected as part of a promotion.] This high tech fridge excels at the basics as well as the bells and whistles. I've made particularly good use of the various ice features, the screen mirroring, and the family hub features. It's a wonderful centerpiece to my kitchen!

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Aug 13, 2024
glxtasy
5 out of 5 stars review

generally a good unit

[This review was collected as part of a promotion.] The refigerator has been great. A couple of minor issues: ice cubes often fall into the storage tray and are too high so when opening the freezer drawer, they hit the top of the unit and fall onto the floor of the unit; the touch screen is only slightly intuitive and is hard to get to display specific screens sometimes; the screen also froze one and needed to be turned off and on to reboot but was fine after that.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548
Oct 28, 2024
Jason
4 out of 5 stars review

Good fridge

I bought this fridge after my last Samsung fridge finally died after 12 years. I’ve had the new fridge for 3 months now. I like it, but i can tell things now and days are cheaply made. The side area of the fridge where we can put magnets gets easily scratched. Any little thing scratches it. My last fridge that last 12 years was not like that. That’s the only thing I will complain about.

Review from Samsung US
Helpful?6OUTEKS50NMO13610914548