The thoughtfulness of the design and installation process was fantastic! Little things like them including a pair of nice siccors was impressive.We had a problem with our unit's fan rattling and after working with customer service (who were great) and sending them videos they replaced it with no problems.My only complaint was that they should allow for larger video sizes. 10 MB is way too small to capture the issue.

I’ve had my eye on Windmill since they first came out. Once it came time to purchase a new AC they were the only one on my list. So far, so good. I’m not disappointed with my purchase & more importantly my cat approves. It’s my first summer with her & I knew I wanted something I could control remotely to ensure she is comfortable while I’m working. Love the companion app & the option to use with Alexza since I have a smart home. Customer service has also been top notch. I don’t typically write reviews but wanted to show support to this New York based company. Partnership with Task Rabbit is also appreciated. Used them to install.

I couldn’t be happier with my Windmill AC! From the moment it arrived, the setup was unbelievably easy—out of the box and cooling within minutes. The design is sleek and modern, blending right into my home without the clunky look of traditional window units.Performance-wise, it’s outstanding: whisper-quiet, powerful cooling, and the airflow feels cleaner thanks to the built-in air filter. The app control is a game-changer—I can adjust the temperature from anywhere, even before I get home, which makes it super convenient.What really stands out is the attention to detail: the packaging is eco-friendly, the installation kit is foolproof, and the customer service is top-notch. It’s clear Windmill thought about everything to make this experience seamless.If you’re considering an AC upgrade, stop searching—Windmill is worth every penny. It cools beautifully, looks great, and feels smarter than any AC I’ve owned before. Highly recommend!

I love it I had like three ac’ s now I got one great windmill ac that keeps the downstairs cool and I got one upstairs that keeps the upstairs nice and cool I appreciate the great work u did designing it and how much it works well keeping the house cool keep up the great work at windmill thanks

I've owned 4 Windmill window air conditioners for several years and highly recommend them. I'm a picky consumer and I do a lot of research and expect good quality and this is the only brand that I will buy. It's a family company that truly cares about their products and customer service. The units are very easy to install. The units disperse the cool air in a way that is much more effective than conventional units. The remote control and the app makes setting and making changes very easy. The app reminds you when to clean the filter and it's quick and simple. The overall design is attractive and it sits in your window looking pretty and doing its job while blending nicely into the background. If you have any questions or need any help their customer service is top-notch.

I have a small art studio about 100 yards through the woods from my home. I rarely went there during the summer days because it was such a pain to go out, turn on the A/C, and then go back to the house and wait for the studio to cool down. Now I can do everything remotely. What a GREAT solution! The installation was easy (except for part where we had to carry it along a wooded path for 100 yards ... HEAVY!). Cooling is efficient and quiet. I'm so glad I made this investment in my artistic life!

We ordered our first windmill product about a month ago. Setup was really easy and the design of the AC unit is aesthetic. After a few weeks we had a issue with what we think is the compressor. We immediately reached out to the company and got a quick response. After troubleshooting a few things we realized that the unit had to be replaced. Customer service was top-notch and they really stood by their product. They shipped us a new unit and everything is working perfectly now. Would highly recommend to all.

We got this for our primary bedroom since it is so expensive to cool our entire home through central air for one room. We love the look of Windmill units compared to other window based options. It’s super effective, and cools the room really quickly while also being quiet. Installation was also very easy! Would absolutely recommend!

We had a windmill air conditioner we bought a year ago . We installed it this year and had a problem with the unit. I contacted the support team at Windmill. Maggie was very helpful thru the whole process. We tested the unit in several different ways.To no success so they replaced the unit. The support team at Windmill were very professional and very helpful and they back their products 100%. They are a Great Company to work with. Thank you to Maggie and the support Team. Mike P.

The a/c unit was easy to install by a trusty friend. I waited to write this until we had hot weather. It works beautifully. I really like that it doesn’t blow cold air right at us, but angles up. We do also use a ceiling fan in that room, but could do without it and the unit would still keep us comfortable.