My husband and I were both experiencing back problems from our over 10 year old pillow top. We decided to try Tempur-pedic because we had slept on one while visiting friends and really liked the comfort. From the very first night on our new mattress, our back aches were relieved. My husband is a big man and I am a small petite woman and it adjust to both of us like it was custom-made for us. We both highly recommend the Tempur-pedic.

I have been sleeping on a firm mattress my entire 60+ years, as that was told me to be "good for my back". But for the past year my hips and shoulders were aching all day, and I woke multiple times through the night. My family referred me to the Tempurpedic, and suggested a soft mattress. After just 1 night's sleep, I have no aches and pains. I now sleep through the night, every night, and wake up feeling refreshed and energetic.

[This review was collected as part of a promotion.] I must admit I was bit skeptical at the beginning to spend so much more than a traditional mattress but it was definitely worth every penny. My sleep has improved drastically and we are now upgrading everyone in the house to the Tempur-Pedic experience.

I have lost so much sleep trying to adjust to this bed as a side sleeper. It makes me feel stuck in place in the shoulder area and I have been tossing every night and waking with numbness and tingling in my hands. It feels comfortable if I lay on my stomach or back but I am a side sleeper. I thought it would help my shoulder and hip pain but it has not worked for me. It does not align my body, it makes me feel like my head is higher than my shoulders. I called after having it for a week and not sleeping and was told I had to follow the company policy and keep it for 30 days before making a return. I'm in week three now and have not had one restful night.

Went to TempurPedic and then call. Representative was happy to help, and we asked about the $300. promotional, which we qualified for. The mattress cover came with the 2 pillows under separate cover. The representative assured us the mattress cover was comfortable. She didn't tell us it could not be returned! Since these items were more than the $300.00, we paid the difference. The mattress came and we put on the mattress cover, which slides around, and is not comfortable. Disappointed that I wasn't told it could not returned, resulting in terse email from TempurPedic advising me of this, without any thought that I was misinformed by the sales representative.

After 20+ years on a Sealy Perfect Sleeper bed set, my first Tempur-Pedic has performed beyond expectation! Initially thought to be "too firm" the mattress has adjusted my posture alignment and I have longer rest periods as I also tend to awaken less during sleep periods. I am an avid marathoner and I notice aches and tender spots I might go to bed with appear to be gone when I awaken. I am so glad I finally purchased this bed set and look forward to comfortable blissful rests on it.

This mattress was so soft in the store, instant love. My hubby likes a slightly firm mattress, and I prefer sleeping in clouds. The salesperson told us to jump on the bed (we don't have the electric base) so that it'd add wear to it. The first 2 weeks I slept okay but the bed was firm. It adapted to my body, but honestly I wasn't comfortable and thought I'd just made a HUGE financial mistake buying it. Fast forward 6 weeks and my standpoint has changed, A LOT! The mattress still seems a little firmer when we first lay down, but it adapts to your body and is so comfy. I've been getting some of the best sleep I've ever gotten. Hubby is a side/back sleeper and I'm a side/stomach sleeper. Side note: both hubby and I were getting weekly, sometimes bi-weekly adjustments at the chiropractor. In the 8 weeks of owning the bed, we've each only been adjusted once. Our chiropractor said that the bed is really helping us by providing the support we need in our necks/backs.

With our old mattress, we both felt like we were falling out of bed even when we were not close to the edge. My husband falls asleep immediately. He and I both seem to be more rested and having done nothing different than buy the new mattress, I have to attribute this to our purchase. Both of us seem to complain less about aches and pains. I attribute that to this very firm and supportive mattress that we are sleeping on. Was hesitant because it is an investment, but it is looking like this investment is going to pay off!

Our 7 year old Tempur-Pedic mattress was failing and we were not sleeping well. Customer Service directed me to their warranty qualifications. We were granted a new mattress via email within 2 days of submitting the warranty requirements. Our new mattress was delivered in 2 weeks as promised. Customer service was awesome. Because warranties usually have loop holes, we were prepared to purchase a new mattress. In fact, we had been shopping and were very close to making a competitor's purchase. I am so glad I made the phone call to Tempur-Pedic. We choose the firm. Although we thought the firm was a bit too firm, we slept 10 hours straight that first night without tossing and turning. We overslept (by 3 hours!), we were late for work, and it was worth it. The firm proved to be perfect.

The mattress was okay but very foamy, such that if you roll around during the night, you will be working with the initial impression that your body left. Also, I have a bad lower back and found it didn't provide enough support (I'm 5'4", 113lbs). I did get the ergo base and love that. The only way to improve that would be to have a timer set so that after falling asleep it would revert to the regular position.