[This review was collected as part of a promotion.] We have purchased more washers than I care to remember. We started with nice, went to better, then to very basic…”like the one your grandmother had” as one repairman advised when asked what you should get. We had trouble with them all. One thing or another broke. We bought a different brand each time trying to get one that would last. We haven’t had this one long, so I can only speak to how it functions now. It is quiet, roomy and cleans the clothes efficiently. It is easy to use. We are very pleased so far.

[This review was collected as part of a promotion.] Washer had detached hook from drum to the assembly and made a horrible noise on test run. LG responded promptly and sent technician. I have been satisfied with the washer since the repair but cannot give an excellent rating because of the initial issue. LG response to the problem was excellent, so a point in their favor.

[This review was collected as part of a promotion.] We have had the washer for about a month now. Works well. I have not been terribly impressed by all the advertised great features though. It was more expensive than traditional washers but I think does pretty much the same job. Only time will tell if this was worth the money but I am hopeful.

[This review was collected as part of a promotion.] I love having wide choice of cycles: especially the quick 15 min wash for my workout clothes; controls are easy to use so I can adjust quickly to get exactly the wash cycle I need! Extremely happy I chose LG!

[This review was collected as part of a promotion.] I love all the features!!! My laundry is done so much quicker and cleaner than my old machine and it smells great. Also less drying time is required because the clothes come out practically dry but clean!

We bought this but couldn’t install until mid January. Turned it on and had water leaking all over. Called LG for warranty service and after 3 calls didn’t resolve the issue they sent a repair tech who immediately found the leaking parts. Parts were installed 2 days later. I did 4 loads of laundry and it’s working great!! This my 3rd LG washer and I’ve been pleased with every one!

I've had this washer for a little over a month and am very impressed with how well it washes clothes while using less water. I love all the options available as I'm quite picky about how I like certain items to be washed, for how long and how much spin, etc. This washer is just so much better than my previous one. I have no complaints at all. And the app is very handy as well.

[This review was collected as part of a promotion.] I bought my first LG front loading washer in 2004. It ran wonderfully and when the bearings finally went on it this month (18 years later), I replaced it with another LG front loading washer. I expect this one to run just as well.

[This review was collected as part of a promotion.] I can only rate it as 4 star, simply as I am old school and really need a written copy of the owners manual. Even the electronic copy gives little info. I cannot get the machine to do anything other than what comes up on the dial. For example, I cannot figure out how to get the machine to know I want an extra rinse!

This machine washes big loads of clothing literally in half the time of our previous washer. What's more, it is quiet, making about half as much noise as our old washer — especially on the final spin. Manual controls are logical, easy to use and offer plenty of options (though we've never tried the wi-fi possibilities). It's fun to do laundry now! PS: We've had an LG drier for several years, and love its efficient, quiet operation — and flexible setting options. Alas, its external design doesn't match our LG washer, but how it works is much more important.