[This review was collected as part of a promotion.] I purchased this just over two months ago and it's been a good washing machine with one caveat...it almost presses wrinkles into what is being washed. Pros: The wifi/app is nice. I appreciate the notification when loads are done rather than remembering to set a timer elsewhere or listening for the tone It absolutely gets things cleaner than even the last LG washer we had (for 12 years!) It's generally pretty quiet It's larger than the last one and handled a King comforter without issue. Cons: We have noticed that we have to use the absolute lowest spin cycle or even a hand steamer can't always get the wrinkles out. I have to trust that the steam function works because it's not obvious when it's happening. Setting up the wifi took 4 attempts which I think is excessive. I'm a network nerd and it isn't obvious which MAC address is the washer and which is the dryer for me to set a static IP address (this is a personal issue that I just have to deal with, most people won't care). Overall it's a good machine.

[This review was collected as part of a promotion.] Hated my washing machine! Top load no agitator. My clothes were always wrinkled and I line dry most of them. Went with front load LG and so happy with it. Clothes come out less wet so they dry faster. Love wi-fi feature. No more wasted trips to basement to find wash load is not done.

[This review was collected as part of a promotion.] I've only had this washer for a month and I love it. The steam wash is awesome!! Oh and the turbowash...I don't know how I lived without it. The cycles aren't as long as other front loaders which is a plus and the whole wifi thing is pretty neat...I'm satisfied with my purchase

[This review was collected as part of a promotion.] I have one month with my LG Washer and Dryer and I am so happy with both. Is very silence equipment, great capacity for my King Comforter. I love the STEAM process for my baby boy clothes. Great deal!!

[This review was collected as part of a promotion.] It took a while to get to us but once installed, we put it through the paces!!! The WiFi with app is an awesome feature. It lets you know EXACTLY when a load is done. (No more running up and down the stairs). So far The family loves it!!!

[This review was collected as part of a promotion.] This is my first front loader washer. I’ve always preferred top loader but this one came with the house. And it’s exactly why I never purchased a front loader before. It smells of mildew constantly. So I have to leave the door open and dry it out which makes my house smell. Also I love that it uses less water, but I have noticed it also doesn’t get my whites as clean. When washing our king size comforter it also kicked off the power. This surprised me because this washer is bigger and rice as expensive as my old washer which had no problem washing a king size comforter. Apart from all those cons, it’s pretty and I love all the different options for cycles. If you’re all about the looks of your washer and it’s features this is the washer for you, but if you don’t care go with a cheaper top loader!

I bought this back in November 2022 and since the beginning is being causing me issues , so disappointed. The problem with my washer is that shows IE error code even we checked everything was set up correctly. I can barely was 3 loads in a day because it takes like to 2 hrs and then it get stuck with the same error and have to restart all over again is been so stressful . Another thing, is that I’m not able to use softener it will stay there is doesn’t run like the soap . I Have to dilute with water and poorer inside . Issues I didn’t expect with this brand and is taking a lot of my time to do something so simple .

We bought this washer one month ago and realized the softener dispenser was not working. LG responded to our concerns by checking the unit over the phone with the help of a representative. A technician followed up with a visit a few days later and fixed the issue in less than 30 minutes. The technician showed us a couple of wrong internal connections that caused the malfunction. Understandably, we were very frustrated as we had to put our time into solving a problem with a brand-new product that should've gone through rigorous quality controls. LG needs to pay attention to this. In the end, the warranty coverage worked. I will think twice in the future to buy an LG appliance.

[This review was collected as part of a promotion.] Purchased the new LG machine to replace top loader that was damaging our clothes. We could not be more happy with the manufacturing quality of this machine. I was an aircraft mechanic before retirement and confirm the build quality as ready for flight!!

[This review was collected as part of a promotion.] I had a front load washer in the past and loved the efficiency, but hated the design of the interior rubber seal that invited mold and mildew. LG has fixed this problem with a great rubber ring design, easy to dry off in between loads. My clothes smell clean and fresh again, not moldy and musty.