[This review was collected as part of a promotion.] I've had this machine for a month and am very happy with it thus far. It's a step up from my old top loading machine, has larger capacity, runs quietly and the cycle is pretty quick. The menu of choices is large and intuitive. So far, so good!

[This review was collected as part of a promotion.] I have loved my new washer and dryer. However the control panel looks like it’s touch control but after finally calling customer service I found that the options are only available with certain wash settings. For example you can’t choose cold water for a normal cycle which is odd and annoying.

[This review was collected as part of a promotion.] When I moved, I knew I had to get another LG washer because I love these so much! They do a great job on cleaning plus I love the app and the WIFI notifications on when the cycle is done. That is a game changer. No more setting the timer to check to see if the cycle is done yet. I get an instant alert on my phone letting me know when the cycle has completed!

[This review was collected as part of a promotion.] First of all, this washer is beautiful. I am so impressed with how quickly and effectively it washes clothes. It uses very little water and has highly customizable settings to fit many situations. Love the allergen removing and sanitizing settings. The app is great too. We splurged on the pedestal sidekick washer too and that's a gamechanger - two loads at once. Sometimes we hang out and watch the washer work because it's still new and cool lol.

[This review was collected as part of a promotion.] My trusty 29 year old washing machine sprang a major leak a few weeks ago. The repairman laughed when I asked if it could be fixed, indicating I might be able to find parts in an antique store. A rapid, but thorough, internet search showed me that an LG would serve me best. I've been very pleased. My machine is quiet and reliable. The various cycles work. Clothes come out well-spun and smelling sweet. Bedding is handled very nicely. The machine's design makes it easy to use, and the app is handy.

[This review was collected as part of a promotion.] Have had the LG washer for about 4 months. It is so advanced over our previous Kennmore 16 yo model, lol!! Very quiet, no problems with out of balance spinning, a lot of setting options and very nice looking. Very happy with this washer.

This is my second LG washer and I love this new one. The features are endless and spins the cloths nearly dry. I plan on repairing the old one as I loved that one also. Due to a surgery, I was unable to repair it in a timely fashion, so I bought a new one. Some aspects of the repair I was not physically not able to accomplish.

[This review was collected as part of a promotion.] it took me some time to get to know this washer and the settings and the method to change the settings to get what we wanted for the way we wash all of our clothes. In specific getting the wash and reinse temperatures set

We bought this last month. Except for a marginally useful manual and some poor functional design decisions, it is working fine. The manual, including the longer online version, is not well written. For instance, the description of the available wash cycles is not particularly informative. For each wash cycle it just gives a table that lists the detail settings which you can already see on the front panel. It doesn't tell you how it does the actual cycle (like agitation characteristics, etc.). Also, the online manual mentions cycle selections which don't seem to be available on the front panel (like Waterproof, Bulky/Large, and Jumbo). We wanted to wash some waterproof items but didn't know how to do that since Waterproof is not an available cycle selection and the manual fails to list what the characteristics of a Waterproof cycle are. I checked the available Downloadable cycles (using the app) but Waterproof is not one of the available options. Also, the ability to download only a single cycle seems like an unreasonable restrictive design decision on the part of LG.

[This review was collected as part of a promotion.] I like the performance of the washer, it does an excellent job cleaning the clothes, it is quiet when washing and spinning. The one thing I wish you provided is a more complete User’s Guide. It would be easier to go to the User’s Guide to have questions answered rather than go to the internet, search for the manual and then try to find where an answer might be to a question.