Hi there. Thank you for reaching us. We completely understand about the trouble you’re experiencing with your LG WM4000HBA. It’s definitely frustrating to deal with a cracked drum and leaks, especially after such a short time. I appreciate you bringing it to our attention. We want to help you find a solution, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi, Donald. Thank you for sharing your insight on your LG Washer (WM4000HBA) model. We understand that your experience with the appliance has been disappointing, and we're here to help turn things around. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. Please check the status of your order through the tracking information provided or ensure that your appliance is properly set up and functioning. If the problem persists or you have specific concerns, please send us a private message on social media @LGUSSupport. Our team is dedicated to addressing your concerns and finding a satisfactory solution. We value your feedback and are here to help. ^Juvy

Awesome! It’s great to hear that you're loving your washer and taking advantage of the WiFi feature. Quick and efficient washes make laundry so much easier—here to many more laundry days! 🥂 ^ Diego

Hey there! We appreciate you sharing your experience with us. We want you to have a delightful experience with your LG washer and its remarkable features, ensuring you enjoy every moment along the way. We would love to look into your installation further as soon as possible, so please private message us on social media @LGUSSupport with your contact information. We'll do everything we can to help you through this! ^Joslyn