Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Washer (WM4000HBA) model has been performing well over the past month with clothes, bedding, and towels. This model is built with TurboWash 360, AI Fabric Care, and a quiet, efficient motor, so it’s nice to know you’re already noticing how quietly it runs. You can connect it to Wi‑Fi anytime to unlock features like remote start, cycle notifications, and Smart Diagnosis™, but the washer will continue to work perfectly even without it. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ – LG Digital Care Team ^Juvy

Hey there. We love hearing how much you're enjoying your LG washer! From the customizable wash cycles to the large capacity and energy efficiency, it's designed to make laundry day easier and more efficient. Getting a big load done in under 30 minutes—with quiet performance—means more time for you to relax, and that's precisely what we aim for! For more questions, private message us on social media @LGUSSupport. Thanks for sharing your experience! 🧺😊^David

Hey there. We understand how crucial your washing machine is to your household, and we are committed to providing all the assistance we can. For resolving balance errors with your front load washer, please ensure the appliance is positioned on a stable and level surface. Verify that all shipping materials have been removed. It is crucial to distribute the laundry load evenly, particularly avoiding the washing of heavy items in isolation. Should the problem persist after these adjustments, run a spin cycle. Send us a private message on social media @LGUSSUpport with your contact information, and we will assist you. We are here and ready to help. ^ Diego

Hi, JayRivs. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Washer (WM4000HBA) model has been a great addition to your home and that you’re enjoying all its features—especially the convenience of controlling it through your phone using Wi‑Fi. This unit is a stunning high‑efficiency front‑load washer designed for powerful cleaning, large capacity, and smart connectivity through the LG ThinQ app, making laundry easier and more efficient. To keep it performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash performance. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy