[This review was collected as part of a promotion.] The machine works well but it is so loud during the spin cycle, I had the service tech come out to see if there was an issue they said it’s just like that. Wow I have had better this machine is so loud it sounds like it is an earthquake and I don’t have large lopsided loads either. So buyer beware if you put a load to wash before you go to sleep it will wake you and maybe even the napping baby!

After reading countless reviews of different brands and models I settled on LG wm4000hwa. It replaces a 11 year old Maytag that still worked, but figured it would eventually have issues & parts would be hard to come by. So enter LG. So far it's quiet & gets a FULL load done in 29 minutes with the Turbo wash activated. That is automatic in most cycles. It does have a slight "hum" from time to time during cycles, but nothing loud. No issues with spinning, leaving water in drum After completing cycle, or getting off balance. There have been some that mentioned that , but I have not encountered that. Clothes are really spun dry & are pretty stuck to the drum, but easy to remove. Give them a shake, put in dryer & no wrinkles. Cycle modifiers are available on many of the pre set's, but some can't be done unless you change the type of cycle. The full manual that it came does a very good job of explaining all that, so read it. Any other ? Can easily be found on the web. I haven't used the wifi, as I really don't need that. I got this model for the Turbo wash feature. Being notified on my smartphone about it wash process is not important for me. And I have a different dryer so it wouldn't communicate with it anyway. Now for the information panel. It's not back-lit but it doesn't take long to figure out the options & modifiers. If you touch it , it does cycle with a light showing you what modifiers you are selecting. IE: you touch the water temperature to cycle through the tap cold, warm & hot & etc. It then lites up to the 1 you want for that cycle which will differ from the pre program cycle you choose, IF that modifier is available for that cycle. So, in conclusion- this is so far a very nice washer with many features & I got it on a black Friday sale that is going on at most big box stores, local appliance stores & at LG website also. They price match. It's way faster than my old front loader, gets clothes clean, spins well & fast washes. My on recommendation would be that the entire panel be back-lit so you could easily see all the choices for modifiers. Am happy with the purchase. Never had LG before, but no complaints here. High Consumer reports, so went for it.

[This review was collected as part of a promotion.] We have used the washer quite a bit lately, and it does a really nice job on all types of clothes and various settings. So far, we have had no issues and are very pleased with our purchase. Also, the optional pedestal does a good job of raising the machine to a more comfortable height.

[This review was collected as part of a promotion.] I bought this to replace a giant Samsung that was incredibly over-engineered. The previous owner had installed it. It was too "smart," which made it difficult to control the type of cycle I wanted. It had a million different buttons. In addition, it was huge! I'm 5'8", and I could barely reach into the bottom to retrieve damp clothing to move to the dryer. I wanted a more basic machine. This fits the bill. It's nice and sleek looking. A simple knob, and it has every cycle you could want. Great price, too.

[This review was collected as part of a promotion.] This washer is a lot better than the one I bought 9+ years ago. It cleans better, is quieter, and much more stable (less vibration overall) and I really like it, except for two things (which is why I deducted one star). It's very difficult to read the labels on the display, even in a well-lighted room, so it's hard to see what the little lights mean. The other thing is that I am extremely sensitive to EMF and cannot have wi-fi anywhere in my immediate environment. Before I bought this set (also got the matching dryer), I asked LG via chat if the wi-fi could be disabled and was told it was disabled by default. Not so! This machine gives off a full 4 bars of radiation, unless one opens the machine and disconnects the chip sending the signal, even when the machine is off. I think this is a serious design flaw, and should be rethought. Health should not be sacrificed for convenience and wi-fi is not good for one's health. Otherwise, though, this machine is the best!

[This review was collected as part of a promotion.] Just get it. I bought these model to upgrade from a 13 year old LG washer and dry that never gave me any problems. From going to the new machines I can tell you its a huge difference . They are so much more quieter and do not shake at all. The AI learning Tech is amazing does everything for you and passes it on the dryer also the app connected to wifi is a game changer. Very happy with these machines must buy if you looking for a new washer.

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

[This review was collected as part of a promotion.] I have had the washer for 2 weeks. It works great, cleans clothes better than my old washer. The features and options make washing clothes a breeze. I love the speed cycle and the load size really cuts down on the time I spend doing laundry!!!

We purchased this product to replace an older Maytag washer. The new LG works very well and was relatively easy to learn how to operate. The washer is exceptionally quiet and offers many different wash options. Overall, the LG works very well, is gentle on clothing, and gets clothing very clean.

Had a Samsung that stopped mid-cycle. Repairman took five minutes to tell me to get a new washer. Read a lot of reviews and scanned lists for the best front load machine. Have had this machine for two weeks. Love the options, esp. the towel setting because we swim a lot. Clothes seem a lot drier when I take them out, which cuts down on the time they spend in the dryer! So far it has been awesome!