Customer reviews for LG 4.5 cu. ft. Front Load Washer forMember photos









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Cleans clothes amazingly
[This review was collected as part of a promotion.] This washer has been in my home since February 2020. I did some research and this washer consistently came in with great reviews. The sales people at two different companies also recommended the washer over others. So far I am very happy with the machine. I had my plumber do the hookup and I immediately noticed a severe water hammer when the machine took water in. It seems the valve in the machine closes quickly thus causing a water hammer and vibration through my plumbing system. Needless to say, no bueno. I researched online and it appears that this is a well known issue. To be honest I was upset. I had just spent major beans and the machine was going to launch my plumbing. The plumber came back, anchored the feed lines better and put water hammer arrestors on the cold and hot feed. Bueno. The water hammer issued resolved. Now I don’t even hear the thing running. So keep this in mind but I got to say they are really nice machines. My clothes and linens have NEVER been this clean. My aunt even bought th3 same model after my purchase.
SUDS & SUDS
[This review was collected as part of a promotion.] We just purchased our Washer & like the Dryer we also purchased, so far so good. It is so quiet that I often forget it is running, we love that! Can't give it a 5-star as of yet but we hope to when we have had it for a while and see. What I would change is the lighting in the display because it is very difficult to read the print, the lighting appears next to your selection but if you can't see what you're selecting it actually defeats the purpose of any lighting.
Hi there. Thank you for leaving a review on your 4.5 cu. Ft. Ultra Large Capacity Smart Wi-Fi Enabled Front Load Washer. Your satisfaction makes a difference, and we want you to know that we hear your concern about the lightning in the control panel. We will surely pass this on to the rest of our team. Thank you once more!... ^Anthony
Outstanding washing machine
[This review was collected as part of a promotion.] We purchased this washer last month and have been very pleased with its smooth and quite operations. The indicators are very easy to read and adjustments are pretty easy to be made to the selected cycle.
Loving my LG washer
[This review was collected as part of a promotion.] Good looking, works beautifully, awesome features. I was excited when my old washer finally stopped working, because it meant I could get the LG washer I’d had my eye on. It didn’t disappoint. I’m glad we got the ThinQ technology. It is so freaking cool that I get notified on my phone when a load is done, I have more wash options in the app, and if there are any issues I could check diagnostics. Now just waiting for my old dryer to break so I can get the set...
Impressed by the convenience and the cleanliness.
I did not know washers could be this great. I'm impressed by the smart interface and the features of the washer. It is incredibly convenient to have the washer sense how big the load is and display a timer on the interface. No need to check the laundry room to see if your clothes are still washing! I'm also impressed by how dry the clothes are after the spin cycle completes. I definitely save money on electricity on less time spent drying clothes.
Hi Evan, thank you for sharing such a thoughtful review of your LG 4.5 cu ft Ultra Large Capacity Front Load Washer, model WM4000HWA. It is clear this washer has made a real difference in your routine. The load sensing, the clear time display, and the smart interface are all designed to take the guesswork out of laundry, and it is great to hear how much those features are helping you day to day. The strong spin performance you mentioned is another highlight of this model, and many people appreciate the reduced drying time that comes with it. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️
"Poor" is not low enough for this machine design
I've had this washer for just 2 months, but discovered it will leak (a lot) if too much detergent is used, and "too much" is less than the amount indicated as "max." If it's this fussy about the amount of detergent, then the machine should be doing the measuring; I shouldn't have to guess.
Thank you for sharing your concern about your LG Washer. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. To assist you further, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000. Thank you. ^Jolly
I got rid of my Speed Queen for this?
[This review was collected as part of a promotion.] Having utilized this washing machine for approximately one month, I must express my profound satisfaction with its performance. It has been remarkably reliable, devoid of any operational issues. The washing process is remarkably efficient, and the machine operates with minimal noise. The sole exception to this positive experience is the absence of a drum light. This oversight by LG is a notable deficiency. Despite this minor inconvenience, I wholeheartedly recommend this washing machine. Notably, its cleaning capabilities surpass those of my previous top-load Speed Queen washer.
Hi there, thanks for sharing your experience with the 4.5 cu. ft. Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear how well it’s been performing for you—quiet cycles, strong cleaning power, and smooth reliability are exactly what this washer is designed to deliver. And it’s especially nice to know it’s outperforming your previous Speed Queen in terms of wash results. Your point about the missing drum light is helpful feedback. Even small conveniences can make a difference in day‑to‑day use, and we appreciate you calling that out. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️
Not sure yet.
I've only run about six loads in the past few weeks. The clothes seem clean but I'm concerned that there's moisture left in the front door seal and in the detergent cups. I've never had a front-loader before. Is this normal? And I'll never need most of the features and certainly not the wifi enabled ones!
Hello Heath. Thank you for taking the time to share your experience. It's great to hear that your clothes are coming out clean. Your concerns about moisture in the door seal and detergent cups are completely valid. To assist you, please reach out to our social media account @LGUSSupport, and our team will be more than happy to assist you further with your concerns and explore options for resolution. Your feedback about the features is also appreciated—we want to make sure our products meet your needs. Thank you again for your review and for choosing our product! ~Ken
Good cleaning, large capacity
I've only done a few loads, but it seems to be working fine. The door is large, so it is a litfle hard to reach around it to load and unload. (It's against a wall and facing the dryer.) It is quiet and spins the clothing really dry. I prefer analog controls to the computerized, but I no longer have a choice in the matter. The many wash cycle options seem unnecessary when you could just have selection buttons to choose temp, time, spin speed, etc.
Hi, Irene Nancy. Thank you for sharing your experience with us. It’s great to hear that your LG Washer (WM4000HWA) model is working well and giving you quiet, efficient performance with excellent spin results. This unit is designed with a large door opening for easy loading, powerful cleaning technology, and a high‑efficiency Direct Drive motor that helps keep operation smooth and quiet. Its wide range of cycles is built to give you flexibility for different fabric types, while still delivering strong wash performance. To keep it performing at its best, a helpful step is to run the Tub Clean cycle regularly to maintain freshness and optimal wash results. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ –LG Digital Care Team ^Juvy
Happy Camper
this LG washer was reasonably priced and is very quiet. At first I thought the mobile phone notifications for washer (and dryer) were gimmicky, but I've now found them to be useful reminders when I'm not in earshot of washer/dryer. I really like the dark grey finish (as opposed to black).
Thank you so much for your feedback! We’re thrilled to hear that your LG washer is not only quiet but also helping to make your laundry routine more convenient with mobile notifications. It’s awesome that you’ve found them useful! We’re also glad you're enjoying the sleek dark grey finish—it’s all about blending style and functionality. If you ever need anything, we're here for you! 💙 Thanks for being a part of the LG family! ^Anthony