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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,127 ratings2,127 reviews
  1. 5 stars77% (1,642)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star5% (99)

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Showing 1,781-1,790 of 2,127 reviews
Dec 3, 2024
Reviewer name: EHB79
5 out of 5 stars
5 out of 5 stars review

I got rid of my Speed Queen for this?

[This review was collected as part of a promotion.] Having utilized this washing machine for approximately one month, I must express my profound satisfaction with its performance. It has been remarkably reliable, devoid of any operational issues. The washing process is remarkably efficient, and the machine operates with minimal noise. The sole exception to this positive experience is the absence of a drum light. This oversight by LG is a notable deficiency. Despite this minor inconvenience, I wholeheartedly recommend this washing machine. Notably, its cleaning capabilities surpass those of my previous top-load Speed Queen washer.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with the 4.5 cu. ft. Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear how well it’s been performing for you—quiet cycles, strong cleaning power, and smooth reliability are exactly what this washer is designed to deliver. And it’s especially nice to know it’s outperforming your previous Speed Queen in terms of wash results. Your point about the missing drum light is helpful feedback. Even small conveniences can make a difference in day‑to‑day use, and we appreciate you calling that out. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Nov 20, 2021
Reviewer name: JV44
5 out of 5 stars
5 out of 5 stars review

Great, quiet washer

After reading countless reviews of different brands and models I settled on LG wm4000hwa. It replaces a 11 year old Maytag that still worked, but figured it would eventually have issues & parts would be hard to come by. So enter LG. So far it's quiet & gets a FULL load done in 29 minutes with the Turbo wash activated. That is automatic in most cycles. It does have a slight "hum" from time to time during cycles, but nothing loud. No issues with spinning, leaving water in drum After completing cycle, or getting off balance. There have been some that mentioned that , but I have not encountered that. Clothes are really spun dry & are pretty stuck to the drum, but easy to remove. Give them a shake, put in dryer & no wrinkles. Cycle modifiers are available on many of the pre set's, but some can't be done unless you change the type of cycle. The full manual that it came does a very good job of explaining all that, so read it. Any other ? Can easily be found on the web. I haven't used the wifi, as I really don't need that. I got this model for the Turbo wash feature. Being notified on my smartphone about it wash process is not important for me. And I have a different dryer so it wouldn't communicate with it anyway. Now for the information panel. It's not back-lit but it doesn't take long to figure out the options & modifiers. If you touch it , it does cycle with a light showing you what modifiers you are selecting. IE: you touch the water temperature to cycle through the tap cold, warm & hot & etc. It then lites up to the 1 you want for that cycle which will differ from the pre program cycle you choose, IF that modifier is available for that cycle. So, in conclusion- this is so far a very nice washer with many features & I got it on a black Friday sale that is going on at most big box stores, local appliance stores & at LG website also. They price match. It's way faster than my old front loader, gets clothes clean, spins well & fast washes. My on recommendation would be that the entire panel be back-lit so you could easily see all the choices for modifiers. Am happy with the purchase. Never had LG before, but no complaints here. High Consumer reports, so went for it.

Review from lg.com
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Mar 10, 2021
Reviewer name: Molly27
5 out of 5 stars
5 out of 5 stars review

Loving my LG washer

[This review was collected as part of a promotion.] Good looking, works beautifully, awesome features. I was excited when my old washer finally stopped working, because it meant I could get the LG washer I’d had my eye on. It didn’t disappoint. I’m glad we got the ThinQ technology. It is so freaking cool that I get notified on my phone when a load is done, I have more wash options in the app, and if there are any issues I could check diagnostics. Now just waiting for my old dryer to break so I can get the set...

Review from lg.com
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Dec 15, 2024
Reviewer name: Rosemary86
4 out of 5 stars
4 out of 5 stars review

Good features

[This review was collected as part of a promotion.] I bought this a little over 6 months ago and the signal didnt work all of a sudden. I didnt touch anything. I called in and they told me what to do. This also happened to my dryer I just bought the first week. I can I get booklets for my washer and dryer?

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi, Rosemary Thanks for sharing your thoughts about your LG Washer! Sudden signal issues can definitely catch you off guard, so it’s great to hear our team was able to walk you through the fix — even if it’s to have it happen on both units. As for the booklets, you can download digital versions of your washer and dryer manuals directly from the LG website by searching your model numbers under Support. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 27, 2021
Reviewer name: chazz63
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Purchased about 1.5 months ago. Have used it on a variety of clothes/linens. Very impressed with it's ability/ease of handling large/heavy blankets and towels. So far this has been a great purchase. It did arrive with a ding due to shipping but is hidden, with no operational impact and vendor gave us a discount.

Review from lg.com
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Jan 13, 2022
Reviewer name: Rmil2408
2 out of 5 stars
2 out of 5 stars review

Replaced my 2.5 year old LG front loader with this

After scoring a great deal on a new set we decided to replace both the matching washer and dryer. The new Dryer is much quieter and more efficient. This washer however has been a big let down! The turbo wash feature makes some really strange and obnoxious noises. The cycles are faster but the clothes don’t clean as well and don’t come out as dry as with the previous model. I regret the purchase of this washing machine.

Review from lg.com
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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Dec 25, 2020
Reviewer name: tbug
5 out of 5 stars
5 out of 5 stars review

Love the extra wash modes!

[This review was collected as part of a promotion.] I appreciate having the allergiene mode - my daughter has allergies, including to dust, so this mode will be utilized a lot! It’s a great machine and the only decision was which LG model to pick! Have had LG front load washer for over ten years.

Review from lg.com
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Feb 27, 2021
Reviewer name: LG203103
4 out of 5 stars
4 out of 5 stars review

Clothes are clean!

[This review was collected as part of a promotion.] We bought the washer and dryer after our LG dryer stopped working after 6 years. Overall we’re very happy. Everything seems cleaner and softer than our previous model produced. We had smell/build up with previous model and this seems like an improved design. We have a 2nd floor laundry area and there is definitely less vibration! We are having problems setting up the app and WiFi features. Hopefully we’ll troubleshoot that.

Review from lg.com
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Jun 29, 2024
Reviewer name: No Drum light
2 out of 5 stars
2 out of 5 stars review

No drum light. Deceptive advertising indicates it

[This review was collected as part of a promotion.] Unbelievable that it has no drum light. When you look at the advertisements, it deceptively looks like there is one. Much lower priced models from this and other companies have one. This model with "AI" and all the other 12 wash cycles and the other bells and whistles does not!! What a let down. Shame on you LG!!

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're disappointed with your LG WM4000HWA washing machine, specifically the lack of a drum light. I can understand why you'd feel misled by the advertisements, and I apologize for any frustration or disappointment this has caused. As an LG representative, I want to acknowledge your concerns and assure you that we take your feedback seriously. We appreciate your honesty and appreciate the opportunity to make things right. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Feb 12, 2021
Reviewer name: bmark01
5 out of 5 stars
5 out of 5 stars review

Love how clean things get!

[This review was collected as part of a promotion.] I bought this to replace a top loader that was getting tired. Quite an amazing difference in cleaning results. Could not be happier. Love the ThinQ app that alerts me when the wash is done. Well done, LG.

Review from lg.com
Helpful?6TAVWXWV0WWW13610864707