[This review was collected as part of a promotion.] Bought this to replace my 6 year old Samsung set which was having drum and timing issues. I knew I wanted a reliable brand, but was in between LG and GE. After doing months of research, I decided to go with the LG. It’s slimmer and more modern than the GE model I was considering. When they came to install the set, the installer could not say enough good things about the set which made me more comfortable with my decision. Excitedly I put load, after load, after load in the washer and was impressed with its performance. Not only did my clothes look cleaner, the washer is considerably more quite than my last one. Even with the laundry door open and the washer going, I can barely hear it running (I live in a small, apartment). I have not used all of the features, but the bright white and sanitize cycles have amazed me. Sturdy, nice looking and well performing, I’m happy with my purchase.

[This review was collected as part of a promotion.] We had our previous LG washer for years and it was extremely reliable, so naturally we wanted to go with LG once again. And we are not disappointed, its works perfectly and it is much quieter than our previous washer. Love the Bluetooth and app features, I will never forget that I have clothes in the washer again with the push notifications that are send to my phone.

I did extensive research before purchasing and went with this model because of the great reviews. That was a mistake. I have had the washer for less than a month. The clothes are soaking wet at the end of the cycle. I have to run a separate spin cycle after every load and they are still too wet to put in the dryer. Often times there is standing water in the bottom of of tub. The unit was professionally installed less than a month ago so I do not believe it is an issue with the drain hose. I have followed all of the trouble shooting steps and the issue persists. I do like the app and some of the features, but I regret not sticking with the brand I used to own.

I purchased it for a new home that we were building. I have never purchased this brand so it is new to me. It has a lot of features that I am still trying to figure out. The only thing is the WIFI I really don't think I would use. At least right now.

[This review was collected as part of a promotion.] This is our second purchase of an LG cloths washer. We left our previous unit with the home we sold in PA as part of the sale. It was 6 years old was an excellent purchase. Our only disappointment was we had to purchase a more expensive model because the matching dryers were not available, supposedly due to covid. The less expensive model, which is like we left behind, would have served our needs just fine.

[This review was collected as part of a promotion.] This machine does a good job cleaning my clothes and has many features. Unfortunately it doesn’t include an instruction manual and you need to go online to figure out how to use it. Also if you close the door after your wash is done, it will smell mildewed. Some machines offer a feature that avoids this.

[This review was collected as part of a promotion.] Bought three years ago. Used once a week at most through that time period (i.e. ~100-150 times). Now totally broken beyond repair. Repair company said LG frequently have this problem. Way to expensive for this level of reliability.

[This review was collected as part of a promotion.] I've had the washer for about a month and I absolutely love it. All features are very easy to use. It's also very quiet and has never had an unbalanced load. So happy I purchased this LG washer and dryer.

[This review was collected as part of a promotion.] I had of before. Great. Sold my units with my house. Had to buy a new set. Got this pair. Clothes are war hot when done. Washing in cop or tap water no steam. Tried everything. Glasses steamed up when opening door. Top of unit was warm after three loads of testing it. Got a replacement unit and it seems the same. What can I be doing wrong?

We purchased this a few weeks ago. We don't use all the features but are happy with the ones that we do use. The one thing we don't like is that there's no ability to change the sound played at the end of the cycle. We'd prefer a simple few beeps to the tune that seems to go on for several seconds.