Customer reviews for LG 4.5 cu. ft. Front Load Washer

Customer reviews for LG 4.5 cu. ft. Front Load Washer for

LG 4.5 cu. ft. Front Load Washer

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4.6 out of 5 stars

stars2,111 ratings2,111 reviews

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May 6, 2022

tworbam

5 out of 5 stars review

Verified Purchase

Superb Clean!

[This review was collected as part of a promotion.] Did a lot of research and am so happy with my new LG! Washer works great and love the app and delayed start features!

Review from lg.com

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Dec 7, 2023

john11111

4 out of 5 stars review

Verified Purchase

poor service

[This review was collected as part of a promotion.] it seems ok, had a problem with drum making noise.. went on chat,was required to send short video.. i have not heard back..it seems that service may be a problem with lg.

Review from lg.com

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Jan 1, 2022

dfreeze

5 out of 5 stars review

Verified Purchase

Replacement for our old LG

[This review was collected as part of a promotion.] The turbo wash feature that LG offers is a great time saver over other front load machines. Our last LG did a great job and there was no hesitation in replacing it with another LG washer.

Review from lg.com

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Apr 27, 2022

JustGeorgia

5 out of 5 stars review

Verified Purchase

Great Product!

[This review was collected as part of a promotion.] I have had it a about a month now and what a difference. Any features you could want and easy to use.

Review from lg.com

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Oct 18, 2023

Dkirch

5 out of 5 stars review

Verified Purchase

Price, quality and value

[This review was collected as part of a promotion.] Just moved into a new home and purchased 4 new LG appliances past on our past experiences with LG product purchases

Review from lg.com

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May 3, 2021

SEES

5 out of 5 stars review

Verified Purchase

great machine

[This review was collected as part of a promotion.] I purchased this washing machine a month or 2 ago. So far, I'm very impressed. It does a great jobis really fast,and wrings the clothes impressively. So far, so good!

Review from lg.com

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Dec 29, 2023

Washerwoman2023

1 out of 5 stars review

Verified Purchase

Piece of Junk

1) There is a weird chemical smell - especially after using the steam setting 2) The machine vibrates, shakes, and rattles 3) The machine is noisy and makes grinding noises

Review from lg.com

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reply from LG

Hello. We understand you are experiencing a combination of issues with your LG washer, including an unusual chemical smell, especially after using the steam function, along with excessive vibration, shaking, rattling, and grinding noises. We acknowledge that these operational issues are disruptive and certainly not what you expect from your appliance. Regarding the chemical smell, this is sometimes caused by buildup inside the washer drum or the rubber gasket. Regular use of the 'Tub Clean' cycle is a key maintenance step that helps eliminate residue and odors. We recommend running this cycle as directed in your owner's manual. You can find more information about troubleshooting washer odors here: https://www.lg.com/us/support/help-library/. For the vibration, shaking, and grinding noises, these symptoms can often be addressed by ensuring the washer is perfectly level and that shipping bolts (if applicable and not removed during installation) are not still in place. Excessive noise, particularly a grinding or rattling sound, can also sometimes be caused by foreign objects in the drain pump filter or could indicate an issue with internal components. Please check the stability and leveling of your machine. You can find troubleshooting steps for vibration issues here: https://www.lg.com/us/support/help-library/. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if need further assistance. ^James

Mar 13, 2021

Dallas Girl

5 out of 5 stars review

Verified Purchase

WE love this machine

[This review was collected as part of a promotion.] THis replaced my old LG washer and we love it. It has tons of cycles, the turbo wash is awesome and we normal, just use the speed wash as our clothes are not that dirty and it is so much faster.

Review from lg.com

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Nov 5, 2022

Patch10

4 out of 5 stars review

Verified Purchase

Good washer

[This review was collected as part of a promotion.] I like the LG washer however it does have issues spinning with a bulky item. It gets laundry clean

Review from lg.com

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Oct 4, 2023

Funick

4 out of 5 stars review

Verified Purchase

Had a few months now, good machine, quiet, doesn’t shake whole house on spin. Spins out clothes extremely well. Cycle times longer than old machine. Overall very happy.

Review from lg.com

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