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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
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4.6 out of 5 stars
stars
2,120 ratings2,120 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (93)
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Showing 1,031-1,040 of 2,120 reviews
Dec 29, 2023
Washerwoman2023
1 out of 5 stars review

Verified Purchase

Piece of Junk

1) There is a weird chemical smell - especially after using the steam setting 2) The machine vibrates, shakes, and rattles 3) The machine is noisy and makes grinding noises

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hello. We understand you are experiencing a combination of issues with your LG washer, including an unusual chemical smell, especially after using the steam function, along with excessive vibration, shaking, rattling, and grinding noises. We acknowledge that these operational issues are disruptive and certainly not what you expect from your appliance. Regarding the chemical smell, this is sometimes caused by buildup inside the washer drum or the rubber gasket. Regular use of the 'Tub Clean' cycle is a key maintenance step that helps eliminate residue and odors. We recommend running this cycle as directed in your owner's manual. You can find more information about troubleshooting washer odors here: https://www.lg.com/us/support/help-library/. For the vibration, shaking, and grinding noises, these symptoms can often be addressed by ensuring the washer is perfectly level and that shipping bolts (if applicable and not removed during installation) are not still in place. Excessive noise, particularly a grinding or rattling sound, can also sometimes be caused by foreign objects in the drain pump filter or could indicate an issue with internal components. Please check the stability and leveling of your machine. You can find troubleshooting steps for vibration issues here: https://www.lg.com/us/support/help-library/. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if need further assistance. ^James

Jul 7, 2021
justthe2ofus
5 out of 5 stars review

Verified Purchase

Works great

[This review was collected as part of a promotion.] This washer works great and saves water. Our clothes have never been so clean. Husband’s pillowcase is always oily, can’t believe how clean it came out.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jun 17, 2021
Cmcmc123
5 out of 5 stars review

Verified Purchase

Love this washer!

[This review was collected as part of a promotion.] I bought this washer along with the matching dryer about a month ago. I couldn’t be happier with its performance, and the way it looks!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 7, 2023
Jim143
5 out of 5 stars review

Verified Purchase

Nice Upgrade

[This review was collected as part of a promotion.] Upgraded our 10 year old washer to this LG. Has more features than our old one, still learning some of the features. Quieter than old one. Love the “smart” capabilities

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from Social Media

It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly

Jun 1, 2024
Grams3
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] I have had my washer for 20 months and love it. It does a great job with any type of a load. I have the matching dryer stacked on it. I love having them stacked.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Oct 6, 2023
JDA1
5 out of 5 stars review

Verified Purchase

Very nice washer

Very solid machine in its first month of performance. I am particularly impressed with how much water is wrung out of clothes, such that they doesn’t need much time in dryer to finish the job. Also very quiet while in operation.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jul 14, 2021
Keron
5 out of 5 stars review

Verified Purchase

Great laundry set

[This review was collected as part of a promotion.] Best set I've ever had. Large loads. The cycle options are great and the technology is awesome. Love getting notifications when a cycle is complete

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Apr 23, 2021
RG2021
5 out of 5 stars review

Verified Purchase

Great purchase!

Our older set quit working, so we found this set and certainly excited that we did. I couldn't believe the difference in our clothes, the cleanliness, quietness, smart technology. Love our purchase

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jan 15, 2022
LG Champ
5 out of 5 stars review

Verified Purchase

LG hits a homerun

[This review was collected as part of a promotion.] My first LG appliance purchase. After reading the reviews, LG did not disappoint. I would not hesitate to purchase any LG products again.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
May 22, 2024
gator937
5 out of 5 stars review

Verified Purchase

Good choice

[This review was collected as part of a promotion.] great washer. It is very quiet and does a great job cleaning the clothes and other items is a timely manner. Accessing ThinQ app has been a problem and I am working with LG to resolve this

Review from lg.com
Helpful?28QH9LWQUBA813610864707