Customer reviews for LG 4.5 cu. ft. Front Load Washer

Customer reviews for LG 4.5 cu. ft. Front Load Washer for

LG 4.5 cu. ft. Front Load Washer

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4.6 out of 5 stars

stars2,110 ratings2,110 reviews

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Mar 31, 2022

Lgformeut

5 out of 5 stars review

Verified Purchase

Awesome machine!

[This review was collected as part of a promotion.] This is the 3rd set of an LG laundry pair I’ve purchased. All of them are working great and will continue to use LG for my laundry needs.

Review from lg.com

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Mar 26, 2022

Joe 55

5 out of 5 stars review

Verified Purchase

Fantastic Machine

[This review was collected as part of a promotion.] Does an amazing job cleaning all articles of clothing It has so many features that enhance the washing experience. Still learning but very impressive!

Review from lg.com

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Jan 30, 2022

CeCeD65

5 out of 5 stars review

Verified Purchase

Options for everything I wash

[This review was collected as part of a promotion.] Six weeks in, and it handles everything— kids clothes, sports uniforms hand practice gear, everything from camping, the dogs’ blankets and other gear, bedding, huge towels.

Review from lg.com

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Jan 14, 2024

Reaj4

5 out of 5 stars review

Verified Purchase

LG Washer

[This review was collected as part of a promotion.] We are very happy with our new washer,it is quit and does a great job of cleaning cloths.It has the ability to handle large loads which is great for sheets and blankets.

Review from lg.com

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Mar 15, 2023

Ron and Anne

5 out of 5 stars review

Verified Purchase

LG Excellence and Quality

[This review was collected as part of a promotion.] This LG Washer is loaded with great features and is highly rated by reviewers. It is very accurate in time estimation and is a real improvement over previous washing machines.

Review from lg.com

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reply from Social Media

We're blown away by your kind words! It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected with your experience using the LG Front Load Washer. Thank you for giving us the chance to serve you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Sep 12, 2021

Jenny858

5 out of 5 stars review

Verified Purchase

Easy to use and great support

[This review was collected as part of a promotion.] Got this about a month ago and so far, I am very happy with my choice. It is easy to use and LG provides excellent support and customer service. And most important- clothes come out fantastic!

Review from lg.com

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Dec 29, 2023

Washerwoman2023

1 out of 5 stars review

Verified Purchase

Piece of Junk

1) There is a weird chemical smell - especially after using the steam setting 2) The machine vibrates, shakes, and rattles 3) The machine is noisy and makes grinding noises

Review from lg.com

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reply from LG

Hello. We understand you are experiencing a combination of issues with your LG washer, including an unusual chemical smell, especially after using the steam function, along with excessive vibration, shaking, rattling, and grinding noises. We acknowledge that these operational issues are disruptive and certainly not what you expect from your appliance. Regarding the chemical smell, this is sometimes caused by buildup inside the washer drum or the rubber gasket. Regular use of the 'Tub Clean' cycle is a key maintenance step that helps eliminate residue and odors. We recommend running this cycle as directed in your owner's manual. You can find more information about troubleshooting washer odors here: https://www.lg.com/us/support/help-library/. For the vibration, shaking, and grinding noises, these symptoms can often be addressed by ensuring the washer is perfectly level and that shipping bolts (if applicable and not removed during installation) are not still in place. Excessive noise, particularly a grinding or rattling sound, can also sometimes be caused by foreign objects in the drain pump filter or could indicate an issue with internal components. Please check the stability and leveling of your machine. You can find troubleshooting steps for vibration issues here: https://www.lg.com/us/support/help-library/. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if need further assistance. ^James

May 20, 2021

Bern e

5 out of 5 stars review

Verified Purchase

Perfect for large family

[This review was collected as part of a promotion.] I bought this washer, and the dryer, and so far love them both. The washer has a nice size drum and strong enough for large laundry loads. Does a great job of getting clothes clean...

Review from lg.com

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Nov 13, 2022

Kimburm

5 out of 5 stars review

Verified Purchase

Great machine!

[This review was collected as part of a promotion.] I bought this washer about a month ago and could not have made a better choice! We love this machine and all of its features!

Review from lg.com

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Dec 7, 2023

john11111

4 out of 5 stars review

Verified Purchase

poor service

[This review was collected as part of a promotion.] it seems ok, had a problem with drum making noise.. went on chat,was required to send short video.. i have not heard back..it seems that service may be a problem with lg.

Review from lg.com

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