Do not buy from these criminals. They won't honor warranty. Called spoke with an escalation rep won't completely refused to let me talk to her supervisor. The quality of the product is good for a couple years AT BEST. The customer service is by far the worst I've ever encountered in any company. My wife and I wake up every day with neck and back pain because the rigidity is equivalent to a hammock. A 5,000 hammock. At the end of the day Temper Pedic WILL NOT honor 10 year warranty.

We've had the mattress almost 6-7 weeks now and regret our purchase. We have not had a good night's rest since it arrived. We were prepared for a break-in period but that came with severe neck, shoulder and back pain. As the bed became softer around week 4 - the pain got increasingly worse. We wake up several times throughout the night because we are overheated and no sleeping position is comfortable. We've bought at least 7 pillows because the reps at the store indicated that was the issue. It is cool to the touch but retains heat under your body which is really uncomfortable. We are both in our late 30's and wake up with almost every bone cracking and aching - feeling and sounding like a 90-year old. I cannot believe this bed is so expensive and highly rated. I called to initiate the return which is a 3-step process: you call the number, someone eventually calls you back and then you have to wait 2 weeks for someone else to call to schedule the pick up the mattress. Words cannot describe how outraged and disappointed we are.

The mattress is lower than our previous spring pillow top mattress. It is a replacement for a two year old dented spring mattress on an adjustable base. It has an odd smell, even 3 weeks later. It is VERY firm, but does snap back from sleeping in one spot. No dreaded middle "hump" in the king. I can't feel him rolling around at night which is really useful for my sleep. He seems to like it.

We upgraded from a queen tempurpedic cloud luxe that we owned for 7 years to the lux adapt soft in King. I'm not sure I can tell the difference with the adapt feature although it must be working because our room is always freezing yet our bed is never too firm and uncomfortable. I have had the bed for about a month now and I am very comfortable (even at 6 months pregnant). Great bed! I also have to say our old bed still works great and is now being used by our 4 year old. We expect many more years of enjoyment out of both mattresses.

[This review was collected as part of a promotion.] Love this mattress- so much that I never want to get out of bed! We originally purchased a lower priced model, but traded in back in for top of the line. Don't make our mistake and just pony up for the top model- you won't regret it.

I was gifted the mattress, but my review is my own. I've been using this mattress for over a month and it is so comfortable. My lower back pain is gone and I sleep more soundly and get a good restful sleep each night. The mattress is great for side sleepers and forms perfectly to your body. I highly recommend this quality mattress.

I wish I had bought one years ago .I had another well known name brand bed that had everything this one has and it was one of the most uncomfortable beds I have ever had. I will never buy anything but a Tempur pedic bed again. I have major back problems and can finally sleep. My husband is also terminally Ill and this makes it much easier for him so he does not have to sleep in a recliner to be able to breath and sleep comfortably. Thank you.

I chose the firm and love it. The was initially worried that I should have got the soft but after a few nights I was sure I made the right choice. It definitely helped my back and neck pain. This mattress is not cheap but I'm happy with it and hope it lasts a long time!

I think because the mattress required breaking-in I didn't 'love it from the start'. It's now reasonably comfortable, but not anything I would rave about. I don't find it more comfortable than our previous mattress, which was a good quality pillow-top. We raved about the comfort of that bed, and finally replaced it after twenty years. We expected to improve on that with this mattress, but that is not the case.

[This review was collected as part of a promotion.] We finally ordered a mattress and we love it! It's so comfortable to sleep on. We ordered the firm and it's firm but molds to you. You don't realize how uncomfortable your old sinking bed is until you get a new one. I sleep great every night. I can sleep hot even though we keep our house at 72 degrees but haven't had an issue on this one which I'm surprised because some people have said they're known to be hot. I'm overall so glad we went ahead and purchased this after lulling over it for a year.