Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave forMember photos









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Super Sleek Microwave
[This review was collected as part of a promotion.] Very professional and clean microwave. Has a very nice bright white LED light on the bottom to light up your stove top on a cloud day. The inside is the classic blue color that matches the new Samsung wall ovens, which is a major change from the standard white interior most of us are used to from a microwave. The all glass front makes your kitchen look more custom and get lots of questions from your friends and family. The built-in Wi-Fi allows for clock synchronization so no more having to reset the clock when the power glitches. Just an overall solid microwave. So far, the food has been cooking great, not over cooked, not under cooked. Inside the door, there is a nice cheat sheet that explains how long to cook certain types of foods for the perfect temperature and taste. And the Samsung Mobile App, well, it messages you when the food has been cooked completely which is a great feature when you're busy and running around the house. Well done Samsung.
Good value and nice
[This review was collected as part of a promotion.] Look really nice after install. The only thing I don't give 5 stars is the installation team. They are not professional at all. They walk into my house without taking off the shoes even I asked them too.
Nice looking microwave!
[This review was collected as part of a promotion.] The microwave is very nice and huge in the inside. The door is also huge and sleek. I am still learning all the settings as it can be connected to your phone and also our Samsung fridge. It has a Smart Things app that I have not downloaded because my Husband did and wasn’t too happy with it. It gives you a notification when your food is ready and you turn the vent light off and on. I really don’t think this is needed at all. This is a very nice microwave and it looks cool but it’s kinda hard to see in as the window is dark. Overall, this is a great microwave, I just won’t use any of the features on the app.
Great tech features and very clean, modern look
[This review was collected as part of a promotion.] We bought this microwave last month to replace a 12 year old GE microwave. We are very impressed with the tech features, including ability to turn on the range light, fan and notifications when food is done cooking through the SmartThings app. We are also very happy with the modern look, which looks great with our white cabinet and other black stainless steel appliances.
Bespoken- Do you your research before purchasing!
[This review was collected as part of a promotion.] Very disappointed with this unit. First of all there is no back lighting in the control touch areas so if you are operating the unit in the dark its not possible. The menu of heating options are confusing and do not match up to the LCD panel readings. Even after studying the manual the basic functions seem too complicated. Unit is also loud and causes vibration when installed in the cabinet space. The higher price model does include backlighting but seems that is the only difference between the two. We purchased all the Bespoke appliances for a new home and the microwave is the biggest disappointment price point tells the story.
Greetings, We know how disappointing it is to have a Samsung microwave that doesn't work as expected. We'd love to help you. Please see the link below for some tips to use your Samsung microwave. https://www.samsung.com/us/support/answer/ANS00049159/ In addition to the link above, please see the link below for the steps if the Samsung microwave has an unusual noise. Kindly click on all the embedded words inside the article if needed. https://www.samsung.com/us/support/troubleshooting/TSG01001968/ We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148086827, which will help our team pull up your information. ^Rainly
Smartest Microwave Ever
[This review was collected as part of a promotion.] We bought this microwave to replace an aging model we had when we moved into this house. The difference in quality is astounding! There are dozens of automated cooking options to perfectly prepare things in one touch, it is very efficient and quiet, has a huge internal capacity, and integrates into SmartThings perfectly. Love it!
Let me know when the food is ready …
[This review was collected as part of a promotion.] I finally got my Samsung Bespoke Smart over the range microwave. Samsung has truly raised the bar with this microwave. Its matte black steel finish adds a modern touch to any kitchen. I did not know it was going to be this huge upgrade.It take up more space then my previous microwave I nerve see a large microwave like this . I love being able to utilize Alexia to turn on ventilation and lighting on the microwave. Including multiple cooking presets for different types of food, allowing you to easily prepare meals with just the touch of a button. You cannot see any fingerprints. The microwave heats food quickly and evenly, ensuring that your meals are cooked to perfection every time. I do like the SmartThings app as I have all my Samsung appliances on it and can easily monitor them and operate them. It updates the time and features with ease. You will nerve say microwave the same way again. My whole kitchen is Samsung I just need the oven now.
Beautiful Microwave Poorly Designed.
If you enjoy seeing the time of day on your microwave this microwave is not for you. The day and time disappear after a few minutes. The maximum display time is 15 minutes. An option for always on should have been designed into the unit. It's also impossible to know where to touch to light up the face so you end up with finger prints all over the glass. So, a small lit line or dot would have made things much easier.
Hi Chris, Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-
REVAMP YOUR KITCHEN!!!
[This review was collected as part of a promotion.] Revamping the Kitchen with Style and Functionality I recently gave my kitchen a facelift with the Samsung Bespoke Over-the-Range Microwave in Matte Black, and I must say, it’s a game-changer! Here’s why this microwave is a worthy addition to your kitchen: Elegant Modern Design: The first thing that caught my eye was its stunning design. The edge-to-edge glass display radiates a sleek modern vibe, effortlessly complementing any kitchen decor. The black finish adds a touch of class. It’s not just an appliance anymore; it’s a part of my kitchen’s aesthetic. Efficient Ventilation for Freshness: The integrated exhaust fan is a godsend, particularly when I’m whipping up fragrant dishes. It effectively eliminates smoke and odors, ensuring my kitchen stays fresh and clean. WIFI and Automatic Connectivity: Get ready for this impressive feature! The microwave automatically syncs with a compatible range, activating the light and fan as soon as the range is turned on. No need to flip switches—just pure, seamless convenience. Easy Cleaning: The smooth interior simplifies cleaning. A swift wipe with a damp cloth, and it looks brand new. Additionally, the fingerprint-resistant finish ensures the exterior remains immaculate. In conclusion, the Samsung Bespoke Over-the-Range Microwave perfectly combines style, functionality, and user-friendliness. Whether you’re a food lover or a design aficionado, this microwave is an essential addition to your kitchen.
Don't ever buy Samsung appliances!
I have had this microwave for less than year. It has quit working three times. I'm going on 3 weeks this time without a working microwave because of an SE error. The part has not been shipped from Samsung. Samsung warranty service is horrific. There is zero communications. I took a day off of work for an appointment. No one showed up, so I called and they had made a different appointment. This happened twice. I bought two Samsung stoves and refrigerators 18 months ago and. I wish I could return them. Don't buy SAMSUNG appliances. I own rental properties and never have an issue with parts and repairs on other major brands, such as Whirlpool and GE.
Hello there, We understand how it feels if your microwave quits working 3 times due to an SE error message, no parts are available, and the service tech does not show up. We are here to help. If your microwave has an SE error message, here is a guide to help you. To know the meaning of the SE error code kindly scroll down to "SE." Samsung microwave error codes https://www.samsung.com/us/support/troubleshooting/TSG01110365/ Should you need more assistance with the service appointment that was denied and the overall customer experience you had, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147639189) to help our team pull up your information. Have a great day. ^Camille







