We’re so glad to hear you’re loving the hands-free feature! It’s definitely a game changer, right? If you ever need anything else, don’t hesitate to reach out. We're here to help!

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Hi Joe, Thank you so much for your kind words! We&#39;re thrilled to hear that you&#39;re enjoying your automatic trash can and that it&#39;s making life a little easier. &#x1f60a; We designed it to be both convenient and hygienic, so it’s great to know it&#39;s hitting the mark for you. If you ever have any questions or need support in the future, we’re just a message away at info&#64;ninestarsusa.com. Thanks again for choosing us! -Nine Stars Group

Thanks for sharing, Cheryl! We’re glad the large lid and touch-free operation are making things easier for you. We hope your Nine Stars cans are still serving you well. If you ever need anything, feel free to reach out or visit our website. We’re here to combine hygiene, technology, and transparency for you.

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support&#64;ninestarsusa.freshdesk.com. <br />-Nine Stars Group

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info&#64;ninestarsusa.com. <br />-Nine Stars Group

Thanks, AmberRose. We’re happy to hear your set is still working great and fitting perfectly in your bathroom. We hope it continues to offer convenience, hygiene, and smart technology with transparency.

That’s awesome to hear! We’re so glad they’re working well for you and that the hands-free feature is making things easier. It’s always a win when you find a great deal too! If you ever need anything or have questions, don’t hesitate to reach out. We’re here to help!