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Customer reviews for Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal for
Nine Stars Combo Sensor Trash Can, Stainless Steel 13.2 gal / 3.2 gal
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4.4 out of 5 stars
stars
440 ratings179 reviews
  1. 5 stars70% (307)
  2. 4 stars13% (59)
  3. 3 stars6% (28)
  4. 2 stars3% (14)
  5. 1 star7% (32)

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Showing 71-80 of 179 reviews
Jul 16, 2018
Reviewer name: Rick Rodetis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good trash cans

Very pleased with this purchase. Nice looking, working very well, two for less money than quite a few single cans.

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reply from Supplier Response

Hi Rick Rodetis, Thank you for your review! We are over the moon that you are happy with this trash can! Best, Nine Stars Team

Jan 23, 2019
Reviewer name: lpunt99
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Four Start not nine star

I like the pals, however they are thin metal and its a pain to put the bag in. It's not your simple garbage pal.

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reply from Supplier Response

Hi Ipunt99, We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Jan 23, 2019
Reviewer name: Bones
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the automatic lid

I bought this recently and wasn't sure if I would like it, but it is awesome! It helps keep my kitchen cleaner.

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reply from Nine Stars

Dear Bones, We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Apr 25, 2023
Reviewer name: Betsy Berglund
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cover does not close

Less than a month old and cover dont shut all the way. For the price it should work a lot longer than this

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reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group

Nov 10, 2020
Reviewer name: Durjean
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good deal

The product arrived on time and in good condition. As for the product, so far it works well and looks good.

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reply from Supplier Response

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Nov 13, 2023
Reviewer name: Kristin
1 out of 5 stars
1 out of 5 stars review

Does not work

The item only worked for 2 weeks. Won't open correctly gets stuck and makes alot of noise trying to open. Disappointed in this brand . My old walmart store brand lasted years. Do not recommend this item. it will be going back.

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reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support@ninestarsusa.freshdesk.com. -Nine Stars Group

Feb 26, 2023
Reviewer name: Sams Member
1 out of 5 stars
1 out of 5 stars review

Stops operating 1 month

This trash can has a faulty motor and uses batteries up too soon. Also stopped working properly after 1 months use. I would NOT recommend this product.

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reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group

Sep 11, 2023
Reviewer name: Shimp
1 out of 5 stars
1 out of 5 stars review

13 gallon stopped working under a year

Be careful buying this. We purchases the combo November, 2022. It is now under a year later and the 13 gallon can sensor does not work. Tried resetting tried new batteries. Quite a bit of cash for this to stop functioning within under a year

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reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group

Aug 23, 2023
Reviewer name: AmberRose
5 out of 5 stars
5 out of 5 stars review

Highly Recommend this Trash Can!

I bought this trash can set almost one year ago and it is still working wonderfully! It is such a great price and the small trash can is perfect for my bathroom. I have changed the batteries one time so far, and I use my trash can a lot! It is very easy to wipe down, and the members mark trash bags fit perfectly. It is the perfect height, and still looks brand new!

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reply from Nine Stars

Thanks, AmberRose. We’re happy to hear your set is still working great and fitting perfectly in your bathroom. We hope it continues to offer convenience, hygiene, and smart technology with transparency.

Jun 12, 2016
Reviewer name: Diane
1 out of 5 stars
1 out of 5 stars review

Worst trash can I've bought in a long time

This trash can is a very aggravating. First of all you have to wait to long for the sensor to work to open it up. It is very aggravating to stand over a trash can to wait for it to open. I don't know if the one I bought was just defective or what but I can't stand it.

Review from walmart.com
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