We’re so glad to hear you’re loving the hands-free feature! It’s definitely a game changer, right? If you ever need anything else, don’t hesitate to reach out. We're here to help!

Your feedback means so much to us, Claudia! We’re sorry to hear that your larger kitchen trash can has stopped working, especially since you initially loved both cans. We truly appreciate you trying different batteries and sharing this experience with us. We hope you’ll reach out to our support team so we can help look into this and get it resolved for you. info@ninestarsusa.com

Hello,   <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just email us at info@ninestarsusa.com.   <br />-Nine Stars Group

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hi Kakcop,We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Hi Dot,<br /><br />We are so happy you love our trash can. Thank you for purchasing with us and for taking time out to leave a review.-NineStars Customer Service.

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group