Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hi Customer, Thank you for bringing this concern to our attention, and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Hi Swaran, <br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best, Nine Stars Group

Good afternoon,I sincerely apologize for the inconvenience and frustration caused by our garbage can. We would like to make things right for you. Please visit our website at https://ninestarsusa.com/ and fill out a claim so we can either send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Hi LHS, First and foremost, I want to express my sincere apologies for the inconvenience and frustration this situation has caused you. I truly appreciate your patience and your commitment to our brand. I understand the importance of a timely resolution, and I share your disappointment that you have not yet received a response from us. Please feel free to reach out to us directly so we can rectify the situation and make things right. I look forward to hearing from you and hope you have a wonderful day!

Thanks for the rating and recommendation! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

That’s awesome to hear! So glad you love them! If you ever need anything else or have questions, feel free to reach out. We’re always here to help!

Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

We’re so happy to hear that, Debs! Thanks for the love! &#x1f60a; If you ever want to check out more of our products, feel free to visit our website. We’re all about combining hygiene with smart technology and making your experience as great as possible!