Customer reviews for LG 22 cu. ft. French Door Refrigerator forMember photos
fridge LFDS22520 doors don't close on their own.
Take careful measurements. Roughly 30 wide but 36" deep! Not counter depth by any means. Obnoxious bell soon after doors are opened. Nice to be warned the door(s) is/are open, but the tone is loud and comes on too soon. This is especially annoying when cleaning the fridge (the fridge cleans up nicely, I must admit). One must open both doors to open cheeses drawer. One description I read about this fridge said it has seven sections in the two doors, but I count only six. Those sections are roomy, probably wide enough to hold a gallon milk jug ('tho the door is not the best place to store milk; it's the warmest part of the fridge due to warm air entering each time the door is opened). Also, the doors don't shut on their own! ANNOYING! No matter how much we try to raise the front of the unit so that the doors swing shut, there's something that keeps them from shutting on their own, we always have to provide a significant push on both doors in order to make sure they're shut. Most times the warning alarm goes off when the doors aren't shut completely, but if they are almost shut but not all the way, the alarm does not go off. Requires quite a yank to open, too. Maybe this is a child safety thing, but it's annoying!! I'd never purchase this unit again. BY THE WAY, for those who like to hang art on their fridge, the FRONT IS NOT MAGNETIC, the sides are magnetic. Must use STAINLESS STEEL CLEANER to wipe smidges from front in order to not leave marks.
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Not happy
[This review was collected as part of a promotion.] We purchased an LG refrigerator and stove May 16th. Two weeks after we left for a few weeks vacation and came home to this fridge not working. LG did sent out a repair man and took care of the repair but have denied and claim for the food lost. Obviously we are not hsppy
Hey there! Thank you for sharing your experience. We're glad to hear that your fridge is back to normal operation. We certainly look further into that claim you mentioned, and we ask that you private message us on social media @LGUSSupport with your contact information and review ID 235503009. We would be happy to review your case. ^Chanelle
Great Fridge
The Fridge is great we had a very specific size that we needed to get and it fit perfectly. We are coming from a 17 year old no frills fridge, so this was a major upgrade for us. As of right now, the only thing that we are not happy with, and it has been mentioned before, the fingerprints!! LG really needs to upgrade this.
Loving the new fridge!
[This review was collected as part of a promotion.] I have had this for a little over a month and it is a total game changer! Within a few hours we had running water and ice! The filter was easy to put in and it is so gorgeous! Glad for this new addition to my condo!
Great second refrigerator for pantry.
[This review was collected as part of a promotion.] I bought this for a second refrigerator and it has been excellent. The French doors give great access to the shelving and the ice maker is a real producer!! So far, we have found this refrigerator to be perfect for it's intended use.
Extremely LOUD!
I purchased an LG refrigerator in July 2018 and it has been a horrible experience from the operation of the unit to the customer service and the repair. I have only owned a few different refrigerators in my life mostly because of moving, but this is by far the noisiest appliance I have ever owned. A “repair technician” came out three times to service the unit and ended his last visit with “LG isn’t going to do anything”. The repair technician blamed the noise on my kitchen echoing, a broom leaning against the unit, and dog hair. My kitchen didn’t echo the sound of my prior refrigerator and the broom leaned against that unit as well. As for the dog, he was only visiting – we do not own a dog, but had a cat in the house the 12 years prior with our old refrigerator. This guy was nothing but a salesman and he even told me that “sound is a perception” and I’ll give him that, but I guess then my perception of sound changed between refrigerators. The new unit hums, buzzes and whirs constantly and occasionally makes loud noises I compared to shutting down small gasoline powered engines. He did say most old refrigerators had one fan and the unit we bought had many, many fans. Unfortunately, the unit did not make the louder noises when the “technician” was at my house, but I did record them but he refused to listen to them. He said he could keep coming but eventually LG was going to charge me for it and said he was like a dentist and if I couldn’t tell him what tooth hurt, he didn’t know what tooth to pull? Hmmm, any dentist I’ve been to makes an assessment based on x-rays and other diagnostic tests. I even suggested to the guy that maybe the insulation was an issue and he said “that’s impossible, the insulation is blown in”. And the customer service department, well they gave me the service tech’s cell phone number and just told me to contact him directly if I had a problem. LG does not want to deal with anyone or anything after they close the deal. Not a good long-term plan, but I guess it is working for them now. I’ve advised a few people in person that I knew were looking for a new unit, but hoping to reach more people this way. Whatever you can do to steer clear of LG, DO IT. My son posted videos to youtube for customer service. I will get the url and update this post later.
We apologize you have had trouble out of your refrigerator. Some noises are normal operation. For information regarding this please refer to http://www.lg.com/us/support/product-help/CT10000021-20150292153479-other-noise We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Spacious and space saving
Bought this unit to replace a 33 inch wide side by side, this LG is roomier inside while being only 30 inches wide. Temperatures in both refrigerator and freezer are accurate and hold within 2 degrees. I love the flexibility with shelves and drawers. The only minor issue is if you collect magnets on your refrigerator they won't stick to the front doors of this unit, I attached some thin sheets of a magnetic grade of stainless with 3M double sided tape to take care of that. I am extremely happy with this LG product overall.
Hey there! You know what they say about everything being bigger in Texas, and it's great to see that your LG refrigerator fits that saying. We're glad to hear that you've been enjoying our fridge, and we appreciate your feedback about the magnetic doors. We always strive to make your experience with LG appliances even better, and your feedback helps make that happen. If you ever need help with your fridge in the future, our doors are always open for you on social media at @LGUSSupport. Take care! *Josh
Great looks and features!
[This review was collected as part of a promotion.] I bought this LG French Door Refrigerator a week ago. It has an elegant appearance. The storage space is good. I like the frozen food in the bottom drawer. It opens easily and the storage space is large. The ice maker performs well. The French doors open to hold large drink containers and affords more storage space.
Great features!
I purchased this model refrigerator in June and have had it installed for 1.5 months. So far it’s been great! I do wish that the freezer top drawer had a higher back as things have a tendency to slide out the back and under the drawer if stacked too high. I also wish it would connect to the trouble shooting app LG has just in case I ever needed it.
Large Fridge & perfect fit for my kitchen.
I purchase this fridge back in 2021 and it has failed once and repaired recently by LG trade square. I am little disappointed the fact it took about 2 weeks for it repaired, from ordering the parts and 2 appointments to fix the unit. I am hoping the unit can last me at least a decade or 15 years like my last unit.
Hey there! We greatly appreciate you taking the moment to share your experience with us. Your commitment to us is greatly appreciated, and we recognize the importance of maintaining your LG product in impeccable condition. We love that you chose LG for all of your appliance needs, as we would love to grow old while providing you with stellar service. If you have any questions, just reach out to us on social media @LGUSSupport. We’re always here to help out! ^Chanelle
