Customer reviews for LG 21 cu. ft. Counter Depth French Door Refrigerator forGreat refrigerator
[This review was collected as part of a promotion.] Exactly what we wanted. LG quality, smaller footprint, ice maker in the freezer and just the right amount of drawers. Ice maker is not as loud as other reviews have stated. Ice production has been fine for our needs.
Hello, Lucci! We appreciate you sharing your experience with your LG Refrigerator. It’s great hearing that the smaller footprint, freezer ice maker, and perfectly placed drawers are exactly what you were looking for. The quieter‑than‑expected ice maker and steady ice production are definitely wins that make everyday use even better. Sounds like the LG unit is fitting your home beautifully! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Love this refrigerator.
[This review was collected as part of a promotion.] We have had this refrigerator for about two months now. We are very happy with it. I was afraid I wouldn’t be able to find a three door one that would fit in the small space I had, but this model fit with plenty of air flow space left over. It is so quiet that at first I didn’t think it was running. The only time it makes any noise is when the ice maker drops new ice into the bin. For the size that it is, there is plenty of room for all our groceries. Very happy with this purchase.
Hello, Cynthia! We appreciate you sharing your experience with your LG Refrigerator, and we’re thrilled to hear it fits your space perfectly, runs impressively quiet, and offers plenty of room for all your groceries. Finding the right three‑door model can be tricky, so it’s great knowing this one checked every box and continues to deliver a smooth, reliable experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
It exceeded our expectation!!
We have been enjoying our brand new LG refrigerator, so very nice to look at. It is the perfect fridge for 2 people. It is very roomy and has large shelves for all our stuff. So happy we picked the perfect fridge, and the price was very affordable. Thank you, LG!
Hi there, thank you for sharing your experience with the 21 cu. ft. 3‑Door French Door Counter‑Depth MAX™ Refrigerator, model LF21G6200S. It’s great to hear it’s been the perfect fit for your home, with plenty of space, easy‑to‑use shelving, and a design you enjoy seeing every day. It sounds like it’s been a wonderful upgrade. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️
Small counter depth fridge
My previous LG refrigerator lasted almost 16 years with just one repair needed. I miss my old fridge. I am concerned about this one. Had if for just one week. The shelves and drawers do not seem as sturdy as my previous LG fridge. Also, if I open both doors at the same time, it started to tilt over towards me. I do not like that it slides out of place with just opening the doors or the freezer door. I cannot find out how to lock the wheels. The counter depth would be nice, but 9 inches need to hang out due to the door hinge. So it is not really counter depth.
Hello there. Thank you so much for sharing your experience with us. We truly understand how disappointing it must be that the LF21G6200S hasn't met your expectations. Your feedback is incredibly valuable to us, and we genuinely want to help you further. If you could kindly send us a private message on Social Media @LGUSSupport, our dedicated team will be more than happy to explore all possible solutions for you. We completely empathize with your concerns regarding the sturdiness of the shelves and drawers, as well as the issues with the doors tilting. Your patience is greatly appreciated, and we are eagerly looking forward to addressing all of your concerns. —Renzo
Extremely frustrated
I bought the french door refrigerator in April and in early December thr freezer stopped freezing and the fridge stopped cooling. Thr compressor was replaced along with the pcb. Still not working. This is unacceptable and ridiculous for an appliance that is less than 8 months old not to work.
Hey there! Making sure that your LG refrigerator is cooling the way it should is always our top priority, and we'd be more than happy to take another look at your unit with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about getting the compressor for your fridge replaced, and we'll be ready to dive into this further with you! *Josh
Love my new LG!
We bought our fridge December 14. We downsized from 25 cubic feet. I’m loving it but for two things. My old crisper drawers had humidity levers on it and I miss that. The only other thing is my old fridge had a towel bar on the freezer. My LG doesn’t and I still find myself walking over to hang a dish towel. Otherwise I’m impressed.
That's wonderful to hear you're loving your new LG refrigerator overall, Sharon! We appreciate you sharing your feedback about the crisper drawers and towel bar – it helps us know what features are important to our valued customers. 😊 While your new crispers may not have the levers you're used to, they are still designed to maintain optimal humidity levels for your fruits and vegetables. Having a towel bar on the freezer definitely seems convenient – maybe a fun, magnetic towel holder on the side of your fridge could be a handy solution? Just a thought! 😉 In the meantime, to keep your new LG fridge running at its best and your water and ice tasting fresh, have you considered subscribing to our LG Genuine Water Filter delivery service? It's a super convenient way to ensure you always have a fresh filter when it's time to replace it, and you'll save $15 on every filter! Clean, filtered water is essential for optimal performance and taste, and this takes one thing off your list. You can learn more and subscribe here: http://spr.ly/6424I4tS6. We appreciate you choosing LG, and if you have any other questions, you can always reach out to us on social media @LGUSSupport. Happy fresh food storage! *Joseph
So sorry
[This review was collected as part of a promotion.] Honestly, this refrigerator does not meet our needs. At Lowe's, my wife and I should have paid more attention to the interior, the arrangement of shelves and compartments in the doors. As for the freezer, we are satisfied with it.
Hey Gilles! We focus on crafting products that meet all of our customer's needs and preferences, so we value your feedback. We're delighted to hear that you're enjoying the freezer! Please know we're always here to help throughout the lifetime of your fridge. If you have questions or need assistance, contact us on social media @LGUSSupport. We'll be happy to help at any time! ^Joslyn
No in-door cooling, no air filter.
Smaller 33-in size (compared to its larger 36-in siblings of same product line). Newer model, so we though "Great! Same product, smaller footprint". We were wrong. LG removed many features on this refrigerator : No Door Cooling+, no Cool Guard Interior and more importantly, no Fresh Air Filter! Product page makes no mention of air filter, so it's easy to miss. Air filter is supposed to keep food fresh for longer, which is not insignificant. Besides these missing features, that's a great fridge: nice looking, spacious, great ThinQ app. But no air filter in 2024 is not worth more than 2 stars for me, unless it's stated in bold on the product page (which it's not).
Freezer only has one LED light
FYI for those who just purchased this fridge - After a day or two I noticed that the illumination level for the freezer looked low - I realized that the freezer is illuminated by a lights that are under the fridge doors - I also noticed that the left door light was not working. Arranged for a repair person to come have a look and was told that the left side door light assembly was decorative and that there was no wiring running to the light area and that there was only one light which was located on the right side door. Not sure why the left door appears to accept a light yet one was not installed.
Hi, there. Thank you for sharing your feedback on the LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.
Performs As Advertised!
[This review was collected as part of a promotion.] I selected this refrigerator after researching consumer ratings, and recognizing the LG reputation for reliability. It was also the perfect size for our restricted space. At this point, it is performing perfectly and we love the use of the mobile app to monitor and interface with the refrigerator.
Hi there, thank you for sharing your experience with the LF21G6200S. It’s great to hear the refrigerator has been performing well and that the ThinQ app features are adding convenience to your daily routine. If you’d like to explore more settings or customize features, a helpful step is reviewing the Control Panel and Refrigerator Manager options to fine‑tune temperature and alerts. Your full product manual is available here for additional guidance: https://www.lg.com/us/support/product/lg-LF21G6200S.ASTCNA1?tab=1 For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich