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Customer reviews for LG 21 cu. ft. Counter Depth French Door Refrigerator for
LG 21 cu. ft. Counter Depth French Door Refrigerator
4.2 out of 5 stars
stars
73 ratings73 reviews
  1. 5 stars66% (48)
  2. 4 stars12% (9)
  3. 3 stars8% (6)
  4. 2 stars4% (3)
  5. 1 star10% (7)
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Showing 31-40 of 73 reviews
Nov 28, 2024
Anonymous
4 out of 5 stars review

Verified Purchase

LG Fridge

Very nicely laid out, runs quietly. No more do we here Honey where's the pickles

Review from lg.com/ca
Helpful?6M0NZTCTB9UO13610718221
reply from LG CareQ

Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG

Dec 6, 2024
Paul012
4 out of 5 stars review

Model LF21G6200S/05

[This review was collected as part of a promotion.] We purchased the refrigerator in November 2024. It is our first french door model. We are not pleased with the narrow opening available when both doors are fully open and the less than full extension of the top freezer compartment.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
Oct 22, 2024
Jaxx
4 out of 5 stars review

Freezer only has one LED light

FYI for those who just purchased this fridge - After a day or two I noticed that the illumination level for the freezer looked low - I realized that the freezer is illuminated by a lights that are under the fridge doors - I also noticed that the left door light was not working. Arranged for a repair person to come have a look and was told that the left side door light assembly was decorative and that there was no wiring running to the light area and that there was only one light which was located on the right side door. Not sure why the left door appears to accept a light yet one was not installed.

Review from lg.com/ca
Helpful?6M0NZTCTB9UO13610718221
reply from LG CareQ

Hi, there. Thank you for sharing your feedback on the LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

Jun 27, 2025
xenic
1 out of 5 stars review

Do Not Buy this fridge if you need to use it.

The shelves in this fridge are nice to look at, but you can't actually use them for storing dense food... like milk or soda. Placing a 6 pack and a half gallon jar of sauerkraut on a shelf causes it to bend nearly 1/4 inch. According to LG chat support: "fridge shelves are tempered glass, it has still limitation, it will structurally fail or bent if weight is not evenly distributed"

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG Digital Care Team

Hey there. We understand your significant concern about your LG refrigerator shelves, as they are bending noticeably when storing items like milk or soda, despite being tempered glass. We want to help explore every possible avenue to ensure your refrigerator provides the practical storage you need. Please send us a direct message @LGUSSupport with your refrigerator's model number, serial number, and purchase date. We're confident that by gathering all the specifics, we can thoroughly review your shelf performance and work towards a path that addresses your concerns and aims to enhance your experience with LG appliances. ^ Diego

Sep 24, 2024
Lucci007
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] Exactly what we wanted. LG quality, smaller footprint, ice maker in the freezer and just the right amount of drawers. Ice maker is not as loud as other reviews have stated. Ice production has been fine for our needs.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG

Hello, Lucci! We appreciate you sharing your experience with your LG Refrigerator. It’s great hearing that the smaller footprint, freezer ice maker, and perfectly placed drawers are exactly what you were looking for. The quieter‑than‑expected ice maker and steady ice production are definitely wins that make everyday use even better. Sounds like the LG unit is fitting your home beautifully! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 21, 2024
JMcCormack
2 out of 5 stars review

Extremely frustrated

I bought the french door refrigerator in April and in early December thr freezer stopped freezing and the fridge stopped cooling. Thr compressor was replaced along with the pcb. Still not working. This is unacceptable and ridiculous for an appliance that is less than 8 months old not to work.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG Digital Care Team

Hey there! Making sure that your LG refrigerator is cooling the way it should is always our top priority, and we'd be more than happy to take another look at your unit with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about getting the compressor for your fridge replaced, and we'll be ready to dive into this further with you! *Josh

Oct 3, 2024
Csfcsf
4 out of 5 stars review

Great fridge with one issue.

[This review was collected as part of a promotion.] Overall I am very happy with this fridge. It looks good, works well, and makes a lot of ice that is a really good size and texture. My only criticism is that there is really nowhere to opt a large pitcher without giving up some other space. The deep door shelves are a nice size in theory, but the side piece around the shelf is so tall that it can be hard to put things on the shelf. The drink shelf will accommodate a bottle almost 12" tall, but the opening you have to fit it through is only 8" high, so pitchers that are open on top can't be fit through it. If you the second shelf down so it has more space, there was s not much room to fit things through for the first shelf. See pics.to make the bottom space taller, that shelf then only has a narrow space to fit food through. There is no half shelf in the fridge and all the drawers mean vertical space is limited, so again, to space the shelves so a pitcher fits on one require another to be very close to the one above it. I am describing this in detail because the functionality of this fridge really depends on what you want to put in it. If you have a lot of tall pitchers it is not a good choice. I do stress that tall bottles fit because you insert them at an angle. Otherwise I really love this appliance. This fridge really needs a split shelf so half can be raised and I hope the manufacturer considers it..

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
Nov 28, 2024
Tigeyboy2
5 out of 5 stars review

Extremely Happy with This Fridge!

[This review was collected as part of a promotion.] We are very happy with this fridge. It fight snuggly into our 33” wide space in our kitchen. The ice maker works great! Love the extremely shiny and modern stainless steel finish. We highly recommend this fridge to anyone with a smaller kitchen!

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG

Hi. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that the snug fit for your kitchen space and the great performance of the ice maker have impressed you. It’s wonderful to know the modern stainless steel finish has made such a positive difference for you. To keep your finish looking pristine you can use a dedicated stainless steel cleaner and a soft cloth to wipe in the direction of the metal grain. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 8, 2024
JohnTZo
2 out of 5 stars review

No in-door cooling, no air filter.

Smaller 33-in size (compared to its larger 36-in siblings of same product line). Newer model, so we though "Great! Same product, smaller footprint". We were wrong. LG removed many features on this refrigerator : No Door Cooling+, no Cool Guard Interior and more importantly, no Fresh Air Filter! Product page makes no mention of air filter, so it's easy to miss. Air filter is supposed to keep food fresh for longer, which is not insignificant. Besides these missing features, that's a great fridge: nice looking, spacious, great ThinQ app. But no air filter in 2024 is not worth more than 2 stars for me, unless it's stated in bold on the product page (which it's not).

Review from lg.com/ca
Helpful?6M0NZTCTB9UO13610718221
Jul 1, 2024
1julie
5 out of 5 stars review

Looks great and has great features!

I have been very pleased with the purchase. The refrigerator fits perfectly into the space with a little extra room on the sides. I love the counter depth and the way the interior is designed there is still plenty of room. The french doors open to give easy access to everything inside but do not come close to hitting anything. The design of the bottom freezer makes organization easy. The deep side compartments of the refrigerator are good for storing large and/or multiple items. The icemaker works well. I love the ability to control the temperature of the refrigerator or the freezer either manually or via my smart phone with the internet connection. It is also a great feature that this connection alerts you if necessary. The price was very reasonable for a refrigerator that in a fingerprint resistant stainless steel finish that looks good and has all the features that this one does.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221