Customer reviews for LG 21 cu. ft. Counter Depth French Door Refrigerator forModel LF21G6200S/05
[This review was collected as part of a promotion.] We purchased the refrigerator in November 2024. It is our first french door model. We are not pleased with the narrow opening available when both doors are fully open and the less than full extension of the top freezer compartment.
Extremely frustrated
I bought the french door refrigerator in April and in early December thr freezer stopped freezing and the fridge stopped cooling. Thr compressor was replaced along with the pcb. Still not working. This is unacceptable and ridiculous for an appliance that is less than 8 months old not to work.
Hey there! Making sure that your LG refrigerator is cooling the way it should is always our top priority, and we'd be more than happy to take another look at your unit with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about getting the compressor for your fridge replaced, and we'll be ready to dive into this further with you! *Josh
Great fridge with one issue.
[This review was collected as part of a promotion.] Overall I am very happy with this fridge. It looks good, works well, and makes a lot of ice that is a really good size and texture. My only criticism is that there is really nowhere to opt a large pitcher without giving up some other space. The deep door shelves are a nice size in theory, but the side piece around the shelf is so tall that it can be hard to put things on the shelf. The drink shelf will accommodate a bottle almost 12" tall, but the opening you have to fit it through is only 8" high, so pitchers that are open on top can't be fit through it. If you the second shelf down so it has more space, there was s not much room to fit things through for the first shelf. See pics.to make the bottom space taller, that shelf then only has a narrow space to fit food through. There is no half shelf in the fridge and all the drawers mean vertical space is limited, so again, to space the shelves so a pitcher fits on one require another to be very close to the one above it. I am describing this in detail because the functionality of this fridge really depends on what you want to put in it. If you have a lot of tall pitchers it is not a good choice. I do stress that tall bottles fit because you insert them at an angle. Otherwise I really love this appliance. This fridge really needs a split shelf so half can be raised and I hope the manufacturer considers it..
Small counter depth fridge
My previous LG refrigerator lasted almost 16 years with just one repair needed. I miss my old fridge. I am concerned about this one. Had if for just one week. The shelves and drawers do not seem as sturdy as my previous LG fridge. Also, if I open both doors at the same time, it started to tilt over towards me. I do not like that it slides out of place with just opening the doors or the freezer door. I cannot find out how to lock the wheels. The counter depth would be nice, but 9 inches need to hang out due to the door hinge. So it is not really counter depth.
Hello there. Thank you so much for sharing your experience with us. We truly understand how disappointing it must be that the LF21G6200S hasn't met your expectations. Your feedback is incredibly valuable to us, and we genuinely want to help you further. If you could kindly send us a private message on Social Media @LGUSSupport, our dedicated team will be more than happy to explore all possible solutions for you. We completely empathize with your concerns regarding the sturdiness of the shelves and drawers, as well as the issues with the doors tilting. Your patience is greatly appreciated, and we are eagerly looking forward to addressing all of your concerns. —Renzo
It is what it is.
It looks good and works fine but it feels cheaply made. The door handles are not metal but some kind of plastic. The produce drawers feels small. I can barely put a head of lettuce and a cauliflower in the same drawer. I guess in today's world, that is what 1500 gets you.
Hey there! Thank you for sharing your honest review with us. We'll be sure to pass along these insights to our team so we can continue to innovate and improve the future of appliances. We're always here to support you throughout the lifetime of your LG refrigerator. If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to help you out at any time! ^Joslyn
Freezes stuff, makes top shelf mostly useless.
We bought this fridge recently, the top shelf seems almost useless. It keeps freezing things that are not close to the full height in the top shelf, especially on the right side. We had 2 flat eggs cartons on top pf each other, the top eggs about 4" from the top of the fridge and a bunch of them froze. All more than 2" from the back of the fridge. We reduced the standard temperature down a bit but I am also worried that if I go more other things will start going off quick. Even with reduced temperature its freezing things.
Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.
Love my LG refrigerator!
[This review was collected as part of a promotion.] I have had this refrigerator for about 2 months and I couldn't be more satisfied with it. It is beautiful and I don't find the stainless steel hard to keep clean at all. It keeps the food cold evenly throughout and I love having the freezer at the bottom. This is a smaller version (21sft) but is plenty large enough for 2 adults. It fit perfectly into the small space I had.
So Quiet!!!!
We love this fridge. It is virtually silent! This is important to us since our kitchen area is also our office to some extent. Icemaker works great, temperature control is good, drawers are solid, and we are surprised by how much we like the French door design because of the wide, left to right shelves. The narrower 33" width saved the day for us due to our kitchen's difficult layout. And the stainless steel appearance is bright and cheerful versus the dark gray "stainless" shade used by GE and other brands increasingly.
Hi, Joesurf. Thanks for taking the time to share your experience. It’s really nice to hear that your LG Refrigerator (LF21G6200S) model is doing just what you needed. The quiet operation, dependable icemaker, sturdy drawer design, and spacious French-door shelving truly make this model stand out. Plus, it’s great to know that the 33" width and shiny stainless finish fit perfectly in your kitchen layout. For more guidance, visit https://www.lg.com/us/support/product/lg-LF21G6200S.ASTCNA0. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Performs As Advertised!
[This review was collected as part of a promotion.] I selected this refrigerator after researching consumer ratings, and recognizing the LG reputation for reliability. It was also the perfect size for our restricted space. At this point, it is performing perfectly and we love the use of the mobile app to monitor and interface with the refrigerator.
Hi there, thank you for sharing your experience with the LF21G6200S. It’s great to hear the refrigerator has been performing well and that the ThinQ app features are adding convenience to your daily routine. If you’d like to explore more settings or customize features, a helpful step is reviewing the Control Panel and Refrigerator Manager options to fine‑tune temperature and alerts. Your full product manual is available here for additional guidance: https://www.lg.com/us/support/product/lg-LF21G6200S.ASTCNA1?tab=1 For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich
Freezer only has one LED light
FYI for those who just purchased this fridge - After a day or two I noticed that the illumination level for the freezer looked low - I realized that the freezer is illuminated by a lights that are under the fridge doors - I also noticed that the left door light was not working. Arranged for a repair person to come have a look and was told that the left side door light assembly was decorative and that there was no wiring running to the light area and that there was only one light which was located on the right side door. Not sure why the left door appears to accept a light yet one was not installed.
Hi, there. Thank you for sharing your feedback on the LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.