Customer reviews for LG 21 cu. ft. Counter Depth French Door Refrigerator forSo Quiet!!!!
We love this fridge. It is virtually silent! This is important to us since our kitchen area is also our office to some extent. Icemaker works great, temperature control is good, drawers are solid, and we are surprised by how much we like the French door design because of the wide, left to right shelves. The narrower 33" width saved the day for us due to our kitchen's difficult layout. And the stainless steel appearance is bright and cheerful versus the dark gray "stainless" shade used by GE and other brands increasingly.
Hi, Joesurf. Thanks for taking the time to share your experience. It’s really nice to hear that your LG Refrigerator (LF21G6200S) model is doing just what you needed. The quiet operation, dependable icemaker, sturdy drawer design, and spacious French-door shelving truly make this model stand out. Plus, it’s great to know that the 33" width and shiny stainless finish fit perfectly in your kitchen layout. For more guidance, visit https://www.lg.com/us/support/product/lg-LF21G6200S.ASTCNA0. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Freezer only has one LED light
FYI for those who just purchased this fridge - After a day or two I noticed that the illumination level for the freezer looked low - I realized that the freezer is illuminated by a lights that are under the fridge doors - I also noticed that the left door light was not working. Arranged for a repair person to come have a look and was told that the left side door light assembly was decorative and that there was no wiring running to the light area and that there was only one light which was located on the right side door. Not sure why the left door appears to accept a light yet one was not installed.
Hi, there. Thank you for sharing your feedback on the LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.
Freezes stuff, makes top shelf mostly useless.
We bought this fridge recently, the top shelf seems almost useless. It keeps freezing things that are not close to the full height in the top shelf, especially on the right side. We had 2 flat eggs cartons on top pf each other, the top eggs about 4" from the top of the fridge and a bunch of them froze. All more than 2" from the back of the fridge. We reduced the standard temperature down a bit but I am also worried that if I go more other things will start going off quick. Even with reduced temperature its freezing things.
Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.
Performs As Advertised!
[This review was collected as part of a promotion.] I selected this refrigerator after researching consumer ratings, and recognizing the LG reputation for reliability. It was also the perfect size for our restricted space. At this point, it is performing perfectly and we love the use of the mobile app to monitor and interface with the refrigerator.
Hi there, thank you for sharing your experience with the LF21G6200S. It’s great to hear the refrigerator has been performing well and that the ThinQ app features are adding convenience to your daily routine. If you’d like to explore more settings or customize features, a helpful step is reviewing the Control Panel and Refrigerator Manager options to fine‑tune temperature and alerts. Your full product manual is available here for additional guidance: https://www.lg.com/us/support/product/lg-LF21G6200S.ASTCNA1?tab=1 For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich
Love this refrigerator.
[This review was collected as part of a promotion.] We have had this refrigerator for about two months now. We are very happy with it. I was afraid I wouldn’t be able to find a three door one that would fit in the small space I had, but this model fit with plenty of air flow space left over. It is so quiet that at first I didn’t think it was running. The only time it makes any noise is when the ice maker drops new ice into the bin. For the size that it is, there is plenty of room for all our groceries. Very happy with this purchase.
Hello, Cynthia! We appreciate you sharing your experience with your LG Refrigerator, and we’re thrilled to hear it fits your space perfectly, runs impressively quiet, and offers plenty of room for all your groceries. Finding the right three‑door model can be tricky, so it’s great knowing this one checked every box and continues to deliver a smooth, reliable experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
It exceeded our expectation!!
We have been enjoying our brand new LG refrigerator, so very nice to look at. It is the perfect fridge for 2 people. It is very roomy and has large shelves for all our stuff. So happy we picked the perfect fridge, and the price was very affordable. Thank you, LG!
Hi there, thank you for sharing your experience with the 21 cu. ft. 3‑Door French Door Counter‑Depth MAX™ Refrigerator, model LF21G6200S. It’s great to hear it’s been the perfect fit for your home, with plenty of space, easy‑to‑use shelving, and a design you enjoy seeing every day. It sounds like it’s been a wonderful upgrade. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️
Great refrigerator
[This review was collected as part of a promotion.] Exactly what we wanted. LG quality, smaller footprint, ice maker in the freezer and just the right amount of drawers. Ice maker is not as loud as other reviews have stated. Ice production has been fine for our needs.
Hello, Lucci! We appreciate you sharing your experience with your LG Refrigerator. It’s great hearing that the smaller footprint, freezer ice maker, and perfectly placed drawers are exactly what you were looking for. The quieter‑than‑expected ice maker and steady ice production are definitely wins that make everyday use even better. Sounds like the LG unit is fitting your home beautifully! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Love my new LG!
We bought our fridge December 14. We downsized from 25 cubic feet. I’m loving it but for two things. My old crisper drawers had humidity levers on it and I miss that. The only other thing is my old fridge had a towel bar on the freezer. My LG doesn’t and I still find myself walking over to hang a dish towel. Otherwise I’m impressed.
That's wonderful to hear you're loving your new LG refrigerator overall, Sharon! We appreciate you sharing your feedback about the crisper drawers and towel bar – it helps us know what features are important to our valued customers. 😊 While your new crispers may not have the levers you're used to, they are still designed to maintain optimal humidity levels for your fruits and vegetables. Having a towel bar on the freezer definitely seems convenient – maybe a fun, magnetic towel holder on the side of your fridge could be a handy solution? Just a thought! 😉 In the meantime, to keep your new LG fridge running at its best and your water and ice tasting fresh, have you considered subscribing to our LG Genuine Water Filter delivery service? It's a super convenient way to ensure you always have a fresh filter when it's time to replace it, and you'll save $15 on every filter! Clean, filtered water is essential for optimal performance and taste, and this takes one thing off your list. You can learn more and subscribe here: http://spr.ly/6424I4tS6. We appreciate you choosing LG, and if you have any other questions, you can always reach out to us on social media @LGUSSupport. Happy fresh food storage! *Joseph
Extremely frustrated
I bought the french door refrigerator in April and in early December thr freezer stopped freezing and the fridge stopped cooling. Thr compressor was replaced along with the pcb. Still not working. This is unacceptable and ridiculous for an appliance that is less than 8 months old not to work.
Hey there! Making sure that your LG refrigerator is cooling the way it should is always our top priority, and we'd be more than happy to take another look at your unit with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about getting the compressor for your fridge replaced, and we'll be ready to dive into this further with you! *Josh
Small counter depth fridge
My previous LG refrigerator lasted almost 16 years with just one repair needed. I miss my old fridge. I am concerned about this one. Had if for just one week. The shelves and drawers do not seem as sturdy as my previous LG fridge. Also, if I open both doors at the same time, it started to tilt over towards me. I do not like that it slides out of place with just opening the doors or the freezer door. I cannot find out how to lock the wheels. The counter depth would be nice, but 9 inches need to hang out due to the door hinge. So it is not really counter depth.
Hello there. Thank you so much for sharing your experience with us. We truly understand how disappointing it must be that the LF21G6200S hasn't met your expectations. Your feedback is incredibly valuable to us, and we genuinely want to help you further. If you could kindly send us a private message on Social Media @LGUSSupport, our dedicated team will be more than happy to explore all possible solutions for you. We completely empathize with your concerns regarding the sturdiness of the shelves and drawers, as well as the issues with the doors tilting. Your patience is greatly appreciated, and we are eagerly looking forward to addressing all of your concerns. —Renzo