Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 21 cu. ft. Counter Depth French Door Refrigerator for
LG 21 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars66 ratings66 reviews
  1. 5 stars67% (44)
  2. 4 stars14% (9)
  3. 3 stars8% (5)
  4. 2 stars5% (3)
  5. 1 star8% (5)
Sort by |
Showing 21-30 of 66 reviews
Jan 21, 2024
Duane2
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] Love the new 21 cuft refrigerator. great storage compartments.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
Jun 27, 2025
xenic
1 out of 5 stars review

Do Not Buy this fridge if you need to use it.

The shelves in this fridge are nice to look at, but you can't actually use them for storing dense food... like milk or soda. Placing a 6 pack and a half gallon jar of sauerkraut on a shelf causes it to bend nearly 1/4 inch. According to LG chat support: "fridge shelves are tempered glass, it has still limitation, it will structurally fail or bent if weight is not evenly distributed"

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG Digital Care Team

Hey there. We understand your significant concern about your LG refrigerator shelves, as they are bending noticeably when storing items like milk or soda, despite being tempered glass. We want to help explore every possible avenue to ensure your refrigerator provides the practical storage you need. Please send us a direct message @LGUSSupport with your refrigerator's model number, serial number, and purchase date. We're confident that by gathering all the specifics, we can thoroughly review your shelf performance and work towards a path that addresses your concerns and aims to enhance your experience with LG appliances. ^ Diego

Nov 3, 2024
Dianita
5 out of 5 stars review

Verified Purchase

I recommended it

Very quiet fridge and I'm satisfied with it as I don't like noisy ones

Review from lg.com/ca
Helpful?6M0NZTCTB9UO13610718221
reply from LG CareQ

Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Jan 26, 2024
Nat1216
5 out of 5 stars review

Verified Purchase

Bigger than you think!

We've had this for about two weeks. Much bigger than you think. Seems to be working great so far.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
Nov 28, 2024
Anonymous
4 out of 5 stars review

Verified Purchase

LG Fridge

Very nicely laid out, runs quietly. No more do we here Honey where's the pickles

Review from lg.com/ca
Helpful?6M0NZTCTB9UO13610718221
reply from LG CareQ

Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG

Nov 7, 2024
Tim6772
1 out of 5 stars review

Freezes stuff, makes top shelf mostly useless.

We bought this fridge recently, the top shelf seems almost useless. It keeps freezing things that are not close to the full height in the top shelf, especially on the right side. We had 2 flat eggs cartons on top pf each other, the top eggs about 4" from the top of the fridge and a bunch of them froze. All more than 2" from the back of the fridge. We reduced the standard temperature down a bit but I am also worried that if I go more other things will start going off quick. Even with reduced temperature its freezing things.

Review from lg.com/ca
Helpful?6M0NZTCTB9UO13610718221
reply from LG CareQ

Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.

Dec 21, 2024
JMcCormack
2 out of 5 stars review

Extremely frustrated

I bought the french door refrigerator in April and in early December thr freezer stopped freezing and the fridge stopped cooling. Thr compressor was replaced along with the pcb. Still not working. This is unacceptable and ridiculous for an appliance that is less than 8 months old not to work.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG Digital Care Team

Hey there! Making sure that your LG refrigerator is cooling the way it should is always our top priority, and we'd be more than happy to take another look at your unit with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about getting the compressor for your fridge replaced, and we'll be ready to dive into this further with you! *Josh

Jun 1, 2024
Pmart
3 out of 5 stars review

Small counter depth fridge

My previous LG refrigerator lasted almost 16 years with just one repair needed. I miss my old fridge. I am concerned about this one. Had if for just one week. The shelves and drawers do not seem as sturdy as my previous LG fridge. Also, if I open both doors at the same time, it started to tilt over towards me. I do not like that it slides out of place with just opening the doors or the freezer door. I cannot find out how to lock the wheels. The counter depth would be nice, but 9 inches need to hang out due to the door hinge. So it is not really counter depth.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG

Hello there. Thank you so much for sharing your experience with us. We truly understand how disappointing it must be that the LF21G6200S hasn't met your expectations. Your feedback is incredibly valuable to us, and we genuinely want to help you further. If you could kindly send us a private message on Social Media @LGUSSupport, our dedicated team will be more than happy to explore all possible solutions for you. We completely empathize with your concerns regarding the sturdiness of the shelves and drawers, as well as the issues with the doors tilting. Your patience is greatly appreciated, and we are eagerly looking forward to addressing all of your concerns. —Renzo

Nov 28, 2024
Tigeyboy2
5 out of 5 stars review

Extremely Happy with This Fridge!

[This review was collected as part of a promotion.] We are very happy with this fridge. It fight snuggly into our 33” wide space in our kitchen. The ice maker works great! Love the extremely shiny and modern stainless steel finish. We highly recommend this fridge to anyone with a smaller kitchen!

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG

Hi. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that the snug fit for your kitchen space and the great performance of the ice maker have impressed you. It’s wonderful to know the modern stainless steel finish has made such a positive difference for you. To keep your finish looking pristine you can use a dedicated stainless steel cleaner and a soft cloth to wipe in the direction of the metal grain. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 5, 2024
Gilles2024
2 out of 5 stars review

So sorry

[This review was collected as part of a promotion.] Honestly, this refrigerator does not meet our needs. At Lowe's, my wife and I should have paid more attention to the interior, the arrangement of shelves and compartments in the doors. As for the freezer, we are satisfied with it.

Review from lg.com
Helpful?6M0NZTCTB9UO13610718221
reply from LG Social

Hey Gilles! We focus on crafting products that meet all of our customer's needs and preferences, so we value your feedback. We're delighted to hear that you're enjoying the freezer! Please know we're always here to help throughout the lifetime of your fridge. If you have questions or need assistance, contact us on social media @LGUSSupport. We'll be happy to help at any time! ^Joslyn