Hi, there. Thank you for sharing your experience with us. We appreciate you taking the time to post a review regarding your order for the LG Refrigerator (LF21G6200S) model. We understand how important it is to have a smooth and dependable experience when bringing a new appliance into your home, and we are completely dedicated to assisting you in any way we can. For this model, we always recommend confirming the delivery window directly through the retailer’s tracking link and ensuring the delivery team has clear access to the driveway or entry point. You may contact Sam's Club customer service at 888-746-7726 for potential solutions. Once the unit arrives, giving the washer a quick inspection and running a Tub Clean cycle before the first load helps ensure optimal performance. For more guidance, visit https://www.lg.com/us/support/product/lg-LF21G6200S.ASTCNA0. If you would like us to look into this delivery partner issue further or if you need any assistance with our products in the future, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy

We are so pleased to hear you've had a good quality and experience with LG, and we appreciate you noting the positive reviews! Thank you for your business.

A refrigerator should provide dependable performance you can rely on, so it’s disappointing to learn that your LF21C6200S has not delivered the experience you expected, particularly after experiencing repeated issues and concerns with the warranty process. We’d welcome the opportunity to review your experience further. Please contact our LG CareQ team at 1-888-542-2623, or via WhatsApp, Live Chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/, and please reference CNN260710465008. Thank you for taking the time to share your feedback. Insights like yours help us better understand our customers' experiences and continue improving both our products and the support we provide.

Hi there, thank you for sharing your experience with the 21 cu. ft. 3‑Door French Door Counter‑Depth MAX™ Refrigerator, model LF21G6200S. It’s great to hear it’s been the perfect fit for your home, with plenty of space, easy‑to‑use shelving, and a design you enjoy seeing every day. It sounds like it’s been a wonderful upgrade. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️