Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 4.5 cu. ft. Front Load Washer with AIDD for
LG 4.5 cu. ft. Front Load Washer with AIDD
4.6 out of 5 stars
stars164 ratings164 reviews
  1. 5 stars79% (130)
  2. 4 stars12% (19)
  3. 3 stars1% (2)
  4. 2 stars4% (6)
  5. 1 star4% (7)
Sort by |
Showing 31-40 of 164 reviews
Oct 23, 2023
DtR1
1 out of 5 stars review

Verified Purchase

Non-Vented washer, caused a mold health hazard

I bought the LG machine about a month ago. The reason for purchasing a new washing machine was that our previous similar LG washing machine that was in good working shape had a health hazard mold problems. We had maintained our washing machine per LG's recommendations, using the correct front load soap, using the cleaning cycle once a month, etc. Other brands have vented washers that eliminate the mold problem. Unfortunately for us, we were stuck purchasing another LG washing machine due to dimensions When remodeling our Laundry Room, we were under the false illusion that most washer/dryers are the same size. Well, got that wrong so we are stuck with LG , until we do some minor remodel work......Recommend and frontload machine that is vented. Maybe LG will join the ventible washing machines some day.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
reply from Customer Care

Hi there. Thank you for your time in leaving a review on the 4.5 cu—ft—capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence. We rely on customers like you to let us know what we're doing right and wrong to continue providing the best experience possible. Please contact us for your queries by sending us a private message on Facebook or Twitter or calling our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Feb 8, 2024
LindaMV
5 out of 5 stars review

Verified Purchase

Great washer dryer set

I bought the washing machine and dryer as a set. My previous LG front loader was still working perfectly the sensor dry part of dryer not so good. I decided to just replace both and get the stainless steel matching set. I really love the nice clean look of the new pair.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
Nov 28, 2023
DruC
4 out of 5 stars review

Verified Purchase

Clease very good and looks great.

It washes fine and more wash options than I need. I use the AI mode more ofthen than the others and it does a good job. The only issue is the odor. We had a front load before, so just leave the door open when not washing, plus it is more of an odor like a machine rather than mold. Hope it goes away, but already getting use to it. It does a load faster than our old machine and still gets items clean. Overall a good machine so far and has more than enough bells and wistles for us.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
Jul 7, 2023
Davida425
5 out of 5 stars review

Verified Purchase

Works great!

Works great! This replaced a 12 year old LG that finally died after lots of use over the years. I was happy to get the new updated version of the same color so that it matches the old dryer which is still working great. And, it also fit on the old pedestal! Love the newer features!

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
Apr 7, 2024
Cav78
5 out of 5 stars review

Verified Purchase

Great features!

My whole family absolutely loves this washer - It can hold a large enough load to cut down on how many loads we need to do each week, and the customization settings for each load offers a lot more options than on our previous washer. It is quiet and easy to use, and I am so thankful that we purchased this model! I do wish the light would stay on longer inside as we are hanging clothes/transferring them to the dryer, but that is a minor thing. I also enjoy receiving notifications on my phone alerting me to the wash cycle being complete so that I don't have to guess as to when it is finished. And if it's sitting a little too long with wet clothes, I can either run a refresh cycle or hightail it downstairs to empty it before it ruins our load.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
Aug 27, 2023
TarHeelVirgo
2 out of 5 stars review

Verified Purchase

Disappointed

This washer may be fine for someone else, but it does not deliver what I wanted. 1.When I choose "hot" water, I want the water supply to come exclusively from the hot water line. Instead, I get a mix of hot and cold water, leaving me with warm water. I need true hot water for some loads, for use with Oxiclean bleach, for instance. 2. The tub is too deep for convenient unloading. I have to stand on tip-toe and stretch hard to reach items at the bottom of the tub. I had a 2.5 front loader before, and was happy with it, but I wanted something a little bigger when it came time for a new washer. I wish I could have found a washer with around 3.5 cu ft capacity. At 4.1 cu ft capacity, this washer is larger than I need. It crowds the available laundry space and requires a strong stretch to unload it. 3. The "extra water" option is not designed to work with the "normal" cycle, which is generally when I would want to use that option.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
reply from Customer Care

We appreciate you taking the time to share your concerns regarding the features of your LG 4.5 cu. ft. Capacity Smart Front Load Energy Star Washer with TurboWash. We'd love to look further into this with you, so in order to give you the best assistance possible, please send us a private or direct message through Facebook or Twitter with the model and serial numbers of your unit, using the handle @LGUSSupport. We look forward to your response. ~Rita

Aug 31, 2023
MikeBda
5 out of 5 stars review

Verified Purchase

Fast, efficient, quet

This is a terrific washer. Fast, efficient, and quiet. It takes a bit of time to get used to the control panel and various different settings, but that is a minor issue compared to the quality. Do not stop a cycle before it finishes. We did and had to reboot the washer in order to regain ability to select our desired cycle.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
Apr 30, 2024
Mary Leilani
5 out of 5 stars review

Verified Purchase

Great cycle options that work well!

[This review was collected as part of a promotion.] I bought this washer approximately 1 1/2 months ago and really don’t know how I tolerated my last washer for so long. This is the very best washer I’ve ever purchased. The features are perfect and address all washing needs, including all the synthetic fabrics in the market. It’s easy to use and the wash cycles get my clothes really clean. I absolutely love how the spin cycles get the majority of water and moisture out of my clothes.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
May 11, 2024
CindyOK
5 out of 5 stars review

Verified Purchase

Great combination of a washer and technology!

[This review was collected as part of a promotion.] I purchased an LG 4.5 capacity washing machine just over a month ago and I LOVE it. The LG phone app is wonderful- never will I forget my clothes overnight in the machine, plus all the technology updates at my fingertips. Highly recommend this purchase!

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
Aug 7, 2023
Airborne Cav
5 out of 5 stars review

Verified Purchase

WM5500HVA LG Washer

I have had these units for a few months now. I am a first time front load washer owner and I love it. Granted, my last laundry set was from 1996. I like that it has the laundry soap dispenser at the top, the drum is lit, and its quiet. Its a bonus that I have it connect to my wifi and I can see the state of the wash and when it will be finished (and use alexa to tell me when its done washing). It has more features than I will use but I plan on exploring them soon. These would include the AI wash cycle. I would recommend this unit. Also, its lower than I thought so purchasing a pedestal might be in my future also.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908