[This review was collected as part of a promotion.] I have used this LG washer for 6 months and can't be happier with my purchase. I really like the choices for types of loads and the high spin speed which helps to shorten the dry time. I also purchased the pedestal making it so much easier retrieving items from the drum.

I have been using our new washer and dryer set for about a month now and I couldnt be happier. My favorite feature is the AI and app integration so I can figure out what's going on without schlepping to the basement every time. I also love the height of the machines (we keep them side by side) as it is perfect for folding laundry and our future second floor laundry room fantasy of a built over island for getting through clean clothes. I wouldnt enjoy the vanity of efficiency and ergonomics just mentioned if I had problems otherwise. Certainly, everything seems to work as it should incredibly well and my clothes are super clean. We took great care in our installation and I tend to wipe them off regularly and make sure they are balanced/ whatever I need to do to ensure the longevity and remove culpability of any technical or mechanical errors. So far so good!

[This review was collected as part of a promotion.] I'm still learning how to operate the washer! It's been a much steeper learning curve from my previous 21-year old front load washer than I expected. I like the WiFi enabled features very much, especially the notification on the status of the machine. It's taking some time to learn which cycles to use for the types of loads I wash most often, and how to modify them for my preferences. I find it a little tedious to have to use an online user manual for information I would expect to find in the printed manual, but it's not awful. Overall, I'm very happy with my purchase!

This was delivered 2 weeks ago. I love the sleek door design. There is more clearance in my small utility room. I love the simplicity of programming. The unit learns my preferences. It was easy to add and delete programs. This is my second LG front loader. It does a fantastic job.

After 18 years, our old LG Washer needed to be replaced. We chose the WM5500HVA model based on outstanding reviews, technological advances, and sleek, beautiful design. The washer is extremely quiet, energy efficient, has many washing options with a very easy to use menu, and is beautiful and sleek in design. We highly recommend LG if you are needing to replace your washer.

[This review was collected as part of a promotion.] I bought this washing machine 2 months ago and I am very disappointed with its performance. It may be an excellent product for those who do not have dogs or small children and whose clothes are not dirty or have any stains. Clothes with dog hair, for example, or stains are not cleaned properly. They come out of the machine with a lot of hair and many dirt marks, even on the heavy cleaning cycle. LG only gives 48 hours to request a return of the product and this is not enough time to test the product, so unfortunately I was not able to return it.

While this washer might be great the installation was a joke - guys show up, drop it off in my garage, tell me someone else is coming to install and leave. No one ever showed up to install - what a joke. What does LG do when I tell them this - nothing at all - no one cares anymore - find a local company that cares and don't buy LG.

I have had water hammering issues since I bought this machine. Every time water goes in and out of the machine there is a loud banging noise that you can hear to floors above and the hose and pipes shake quite a bit. I have contacted LG and they said it is not their problem and I need to buy a water hammer arrestor for both lines. As you can see by the pictures, I have done that and it does not help at all. The problem appears to be that the valve responsible for opening and shutting the water creates too much pressure. Obviously the valve is faulty and no one from LG has fixed this yet. I’m afraid that my pipes will eventually burst from all the shaking.

Here’s a review for your LG washer, the WM5500HVA: --- **Outstanding Performance and Design: LG WM5500HVA Washer Review** I’ve had my LG WM5500HVA washer for a while now, and I couldn’t be more impressed. From its sleek design to its cutting-edge technology, this washer is an absolute powerhouse in every way. **Performance**: The WM5500HVA doesn’t just clean clothes; it revitalizes them. The TurboWash™ 360 technology ensures that even the most stubborn stains are tackled in record time, without compromising on fabric care. The steam feature is a game-changer, effortlessly removing wrinkles and allergens, making it perfect for my household. Plus, the large 5.0 cu. ft. capacity means I can handle bigger loads, saving me time and energy. **Design**: Aesthetically, the washer is stunning. The Graphite Steel finish adds a modern, sophisticated touch to my laundry room, and the controls are intuitive and easy to use. The LED display is bright and clear, making it simple to select the perfect wash settings for any load. **Efficiency**: One of the best things about the WM5500HVA is how energy-efficient it is. Despite its powerful performance, it’s remarkably gentle on both clothes and utility bills. The machine’s sensors automatically adjust water levels and wash times, optimizing every cycle for maximum efficiency. **Smart Features**: The smart capabilities of this washer are truly next-level. With the LG ThinQ® app, I can start and monitor loads remotely, and even download custom wash cycles tailored to my needs. The smart diagnosis feature has been a lifesaver, providing quick troubleshooting solutions without the need for a service call. **Durability**: LG is known for its reliability, and the WM5500HVA is no exception. The build quality is outstanding, and it’s clear that this machine is built to last. I feel confident that this washer will serve me well for many years to come. **Conclusion**: The LG WM5500HVA is an exceptional washer that combines cutting-edge technology, superior performance, and elegant design. It’s perfect for anyone looking to upgrade their laundry experience. Highly recommended!

I got a new washer and dryer. This is a beautiful unit. Quiet. The AI feature is extremely helpful I am Happy with my purchase. The only thing I do not like is the pedestal. I did not order it because it is 14-inch high, which will raise the machine above light switch. I wish they would make a lesser height pedestal also.