[This review was collected as part of a promotion.] I bought this machine 1 month ago. I was bit wondering if it would be confusing to use technologically advanced features and settings, but it was easy as it can be. The washer is quiet and smooth and performs as advertised. We are retired and may never utilize it to its full potential but, so far it is very satisfactory. One feature we love is the AI wash cycle as it seems to do a great job of detecting how many clothes and what type. It has also stayed mildew-free (so far) by (1) drying it out after usage and (2) running the tub wash when the app tells us to, which is a great reminder. It’s also pretty amazing to have an alert on your phone when the wash cycle is done (

[This review was collected as part of a promotion.] We're totally pleased with our new washer! For starters, it looks AMAZING. The Graphite Steel finish is beautiful. It looks so good in our laundry room. The instructions were easy to understand and so there was no problem getting the washer up and running. Leveling it took a little effort, but there was a helpful tool included that made it easier. The signal you hear at the end of a cycle was originally too loud for our preference, since our toddler takes naps in the room next to the laundry room. But we quickly found out how to lower the volume and now it's perfect. We've found that our clothes are getting cleaner with this washer than with our previous unit. And it seems like there's less wear-and-tear taking place. Those things alone make the WM5500HVA worth the investment, since we're getting better life and performance out of our whole family's clothes. Also, the WM5500HVA is way quieter than our previous washer. It runs smooth and we don't even need to keep the laundry room door closed like we used to, which it nice because it helps keep the space more ventilated. Every so often, there's a spin cycle that louder than normal. But that's probably just a quirk due to what clothing items are in the load, and doesn't seem to be a problem at all. We're really excited about this washer and are so glad we got it!

I love washing with this new washing machine. It is quiet with vibration, has lots of washing options and does an amazing job. We were limited to the size because of the doorway and this one fit the bill. I also love the front loader, it is my first and so much better than the top loader.

[This review was collected as part of a promotion.] Purchased to replace my current machine. I was hesitant to go back to a front load machine(had one many years ago) but I’m very happy I did! Love the features & the convenience of getting notifications when the wash is finished. The little music at the end of a cycle (which seems trivial) makes me happy to finish my laundry!

Purchased the LG after a horrible experience with some Sam-named brand: reviews and recommendations seemed good. I’m a male engineer plus when I was young my mom always got my clothes clean as the ideal to live up to, as guiding this review. First, the installation was a joke, mainly of bringing in washer and putting in place. They didn’t install the strain release on the washer electric cable (think ‘sharp edge rubbing 220V cable’) and left a piece of shipping foam under the washer causing an incredible racket for almost a year. Then they ran an empty cycle and left (I’d prefer at least a towel load to justify the water and energy). Just because I can reinstall doesn’t mean I should. But my biggest disappointment is the Smarts. I read manuals and labels, and no where in the manual or settings is there a way to specifically match ‘Machine Wash Cold, Tumble Dry Low’ or the corresponding picture labels. Now if I ruin my wife’s better clothes, LG ain’t taking the heat and replacement $: I am. I’ve written tech manuals for instruments, and this manual from a professional angle is lacking. Then, you can dig in to the presets to modify settings, but some are locked out. And nowhere do they describe how the machine operates differently in the different cycles. You can’t turn the drum light on in use (I like watching the tumble) and it turns off much to quickly when emptying load. It’s nice that I get a ping on my phone when the load is done. But LG app wants all kinds of intrusions and makes a big deal of ‘new feature release’ for a new jingle on completion (big whoop-de-do :-( ). And when you go for warranty support, a true smart app would say the service people would press a button to retrieve the serial digits and usage, but nope: you do that manually. A few times. For maybe an ‘average’ or disinterested user, the washer is fine. For a laundry pro, it’s not up to snuff. My opinion: the programmers were given a set of specs and they performed to those: none of them did laundry themselves or tested it with real people loads. I purchased the Steam option (FOMO) and after 1 year I have yet to use it. Save $ and skip that.

[This review was collected as part of a promotion.] I’ve had this washer for 4 months and love it. There are a wide variety of cycles that are not on a normal machine and I use several of them frequently. The only problem I’ve had is that the detergent drawer is a little tricky to get back in ( I have arthritis in my hands so its not easy) I gave it 5 stars even with that difficulty as the machine is remarkable otherwise.

[This review was collected as part of a promotion.] No washer yet! Had a delivery date of 09/04/2024. LG sent email saying delivery is delayed, and they will get in touch with me for a new date. Have not heard from them as of today! Very disappointed!

[This review was collected as part of a promotion.] I recently purchased the LG dryer, and it has been a complete game-changer in my laundry routine! From the sleek design to its powerful performance, everything about this machine feels premium. First off, it’s incredibly quiet—I barely notice it running, even when it's drying large loads. The sensor dry function ensures my clothes are perfectly dry every time, without over-drying or shrinking. I also love the variety of settings, which are easy to navigate and give me complete control over my laundry, whether I'm drying delicates or heavy fabrics. The energy efficiency is another huge plus. It gets the job done quickly while saving on energy costs, and the Wi-Fi connectivity is a fun and handy feature that allows me to monitor the progress from my phone. It’s made laundry feel less like a chore and more like a breeze. I highly recommend this dryer for anyone looking for top-notch performance and convenience. LG has truly delivered an outstanding product!

[This review was collected as part of a promotion.] After having had machine for about 4 months we are rather pleased with product. Quite, efficient, sleek and easy to operate

[This review was collected as part of a promotion.] We've had these units for a few weeks now and we love them. They stack very well. They operate very well. They are pleasing to the eye and compliment our laundry room very well.