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Customer reviews for LG 4.5 cu. ft. Front Load Washer with AIDD for
LG 4.5 cu. ft. Front Load Washer with AIDD
4.6 out of 5 stars
stars164 ratings164 reviews
  1. 5 stars79% (130)
  2. 4 stars12% (19)
  3. 3 stars1% (2)
  4. 2 stars4% (6)
  5. 1 star4% (7)
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Showing 111-120 of 164 reviews
Oct 29, 2023
Kss777
5 out of 5 stars review

Verified Purchase

AI is great

I love the AI setting. It is sooo easy and works great!!!

Review from lg.com
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Oct 30, 2023
kss777
5 out of 5 stars review

Verified Purchase

Excellent!!!

No guessing about the settings. The AI makes it so easy! Love it!!!

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
Sep 20, 2023
Skitter
5 out of 5 stars review

Verified Purchase

Great features

All the options are great. Love the size of the tub. My phone tells me when the washer is done.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
Jan 7, 2024
Preya
5 out of 5 stars review

Verified Purchase

Best washer and dryer ever

Good looking, quiet, and efficient. Bought this after a lot of research. Best decision.

Review from lg.com
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Oct 4, 2023
Karen from Colorado
5 out of 5 stars review

Verified Purchase

SO EASY!

I just let the AI determine the load size and cycle. It works great!!!

Review from lg.com
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Apr 14, 2024
Mac6
5 out of 5 stars review

Verified Purchase

Great features!

Works well, easy to understand all the machine’s features.

Review from lg.com
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Jul 19, 2025
Anonymous
1 out of 5 stars review

Super shacky and noisy not a good fit for my house

OMG the whole house is shacking when the wash machine is in work .Those W and D are on the second floor but the wall is shackingand are very noisy .dangerous for my house.

Review from lg.com
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reply from LG Digital Care Team - Diego

Hey there! We understand your concern about your LG washer's vibration and noise on your second floor, as that's not the experience we want. This can often be due to an unbalanced washer or load, floor flex, or unremoved shipping bolts if new. To help resolve this, please send us a direct message @LGUSSupport on social media with your washer's model number and serial number for troubleshooting or to arrange a technician. ^ Diego

Jul 20, 2023
Holly Sunshine
5 out of 5 stars review

A great washer

I love washing with this new washing machine. It is quiet with vibration, has lots of washing options and does an amazing job. We were limited to the size because of the doorway and this one fit the bill. I also love the front loader, it is my first and so much better than the top loader.

Review from lg.com
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Jun 22, 2024
Themojojim
2 out of 5 stars review

Good hardware but firmware is Not Smart

Purchased the LG after a horrible experience with some Sam-named brand: reviews and recommendations seemed good. I’m a male engineer plus when I was young my mom always got my clothes clean as the ideal to live up to, as guiding this review. First, the installation was a joke, mainly of bringing in washer and putting in place. They didn’t install the strain release on the washer electric cable (think ‘sharp edge rubbing 220V cable’) and left a piece of shipping foam under the washer causing an incredible racket for almost a year. Then they ran an empty cycle and left (I’d prefer at least a towel load to justify the water and energy). Just because I can reinstall doesn’t mean I should. But my biggest disappointment is the Smarts. I read manuals and labels, and no where in the manual or settings is there a way to specifically match ‘Machine Wash Cold, Tumble Dry Low’ or the corresponding picture labels. Now if I ruin my wife’s better clothes, LG ain’t taking the heat and replacement $: I am. I’ve written tech manuals for instruments, and this manual from a professional angle is lacking. Then, you can dig in to the presets to modify settings, but some are locked out. And nowhere do they describe how the machine operates differently in the different cycles. You can’t turn the drum light on in use (I like watching the tumble) and it turns off much to quickly when emptying load. It’s nice that I get a ping on my phone when the load is done. But LG app wants all kinds of intrusions and makes a big deal of ‘new feature release’ for a new jingle on completion (big whoop-de-do :-( ). And when you go for warranty support, a true smart app would say the service people would press a button to retrieve the serial digits and usage, but nope: you do that manually. A few times. For maybe an ‘average’ or disinterested user, the washer is fine. For a laundry pro, it’s not up to snuff. My opinion: the programmers were given a set of specs and they performed to those: none of them did laundry themselves or tested it with real people loads. I purchased the Steam option (FOMO) and after 1 year I have yet to use it. Save $ and skip that.

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908
reply from LG

Hello there. Thank you for sharing your detailed feedback on the LG WM5500HVA washer. We appreciate hearing about your experience, and we understand your concerns regarding installation issues and functionality expectations. Your feedback is valuable to us, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to explore possible solutions and provide any necessary assistance. We apologize for any inconvenience caused and appreciate your patience. ^Sam

Sep 17, 2024
Effortless laundry
5 out of 5 stars review

Quiet, Efficient, and Packed with Features – A Gam

[This review was collected as part of a promotion.] I recently purchased the LG dryer, and it has been a complete game-changer in my laundry routine! From the sleek design to its powerful performance, everything about this machine feels premium. First off, it’s incredibly quiet—I barely notice it running, even when it's drying large loads. The sensor dry function ensures my clothes are perfectly dry every time, without over-drying or shrinking. I also love the variety of settings, which are easy to navigate and give me complete control over my laundry, whether I'm drying delicates or heavy fabrics. The energy efficiency is another huge plus. It gets the job done quickly while saving on energy costs, and the Wi-Fi connectivity is a fun and handy feature that allows me to monitor the progress from my phone. It’s made laundry feel less like a chore and more like a breeze. I highly recommend this dryer for anyone looking for top-notch performance and convenience. LG has truly delivered an outstanding product!

Review from lg.com
Helpful?3PKJZAZ0T3DY13610618908