I was intimidated before buying my smart washer. It is easy to use and gets my clothes clean!

Great product. Easy to use. Very quiet while in use. Leaves clothes really clean.

I love the AI setting. It is sooo easy and works great!!!

SO FAR A GREAT PRODUCT AND EASY TO USE AND WIFI CAPABLE IS A GREAT FEATURE

Great Purchase Enjoy the look and features!!!!!!!!

All the options are great. Love the size of the tub. My phone tells me when the washer is done.

OMG the whole house is shacking when the wash machine is in work .Those W and D are on the second floor but the wall is shackingand are very noisy .dangerous for my house.

[This review was collected as part of a promotion.] I'm still learning how to operate the washer! It's been a much steeper learning curve from my previous 21-year old front load washer than I expected. I like the WiFi enabled features very much, especially the notification on the status of the machine. It's taking some time to learn which cycles to use for the types of loads I wash most often, and how to modify them for my preferences. I find it a little tedious to have to use an online user manual for information I would expect to find in the printed manual, but it's not awful. Overall, I'm very happy with my purchase!

[This review was collected as part of a promotion.] I bought this washing machine 2 months ago and I am very disappointed with its performance. It may be an excellent product for those who do not have dogs or small children and whose clothes are not dirty or have any stains. Clothes with dog hair, for example, or stains are not cleaned properly. They come out of the machine with a lot of hair and many dirt marks, even on the heavy cleaning cycle. LG only gives 48 hours to request a return of the product and this is not enough time to test the product, so unfortunately I was not able to return it.

I have had water hammering issues since I bought this machine. Every time water goes in and out of the machine there is a loud banging noise that you can hear to floors above and the hose and pipes shake quite a bit. I have contacted LG and they said it is not their problem and I need to buy a water hammer arrestor for both lines. As you can see by the pictures, I have done that and it does not help at all. The problem appears to be that the valve responsible for opening and shutting the water creates too much pressure. Obviously the valve is faulty and no one from LG has fixed this yet. I’m afraid that my pipes will eventually burst from all the shaking.