This was delivered 2 weeks ago. I love the sleek door design. There is more clearance in my small utility room. I love the simplicity of programming. The unit learns my preferences. It was easy to add and delete programs. This is my second LG front loader. It does a fantastic job.

[This review was collected as part of a promotion.] I’ve had this washer for 4 months and love it. There are a wide variety of cycles that are not on a normal machine and I use several of them frequently. The only problem I’ve had is that the detergent drawer is a little tricky to get back in ( I have arthritis in my hands so its not easy) I gave it 5 stars even with that difficulty as the machine is remarkable otherwise.

I have been using our new washer and dryer set for about a month now and I couldnt be happier. My favorite feature is the AI and app integration so I can figure out what's going on without schlepping to the basement every time. I also love the height of the machines (we keep them side by side) as it is perfect for folding laundry and our future second floor laundry room fantasy of a built over island for getting through clean clothes. I wouldnt enjoy the vanity of efficiency and ergonomics just mentioned if I had problems otherwise. Certainly, everything seems to work as it should incredibly well and my clothes are super clean. We took great care in our installation and I tend to wipe them off regularly and make sure they are balanced/ whatever I need to do to ensure the longevity and remove culpability of any technical or mechanical errors. So far so good!

[This review was collected as part of a promotion.] This is a great washing machine. It’s perfectly balanced and smart. Quality is evident. And the technology is state of the art. I liked it mine we bought it but I love it. How we used it for a while. It takes a guest work out of laundry. The AI feature was something I didn’t think we would use. But I was wrong. I watched a comforter today and set the AI mode. The washer sensed the contents of the drum and figured it out how to wash it. All I had to do was walk away and wait the only thing I wish it would do is allow me to turn the LED lights on inside While it’s washing so I can watch what’s going on. Maybe they’ll adjust the programming to allow me to turn the lights on throughout the entire wash cycle. I think in some cases is more interesting in watching television.

[This review was collected as part of a promotion.] Purchased to replace my current machine. I was hesitant to go back to a front load machine(had one many years ago) but I’m very happy I did! Love the features & the convenience of getting notifications when the wash is finished. The little music at the end of a cycle (which seems trivial) makes me happy to finish my laundry!

[This review was collected as part of a promotion.] No washer yet! Had a delivery date of 09/04/2024. LG sent email saying delivery is delayed, and they will get in touch with me for a new date. Have not heard from them as of today! Very disappointed!

I have had water hammering issues since I bought this machine. Every time water goes in and out of the machine there is a loud banging noise that you can hear to floors above and the hose and pipes shake quite a bit. I have contacted LG and they said it is not their problem and I need to buy a water hammer arrestor for both lines. As you can see by the pictures, I have done that and it does not help at all. The problem appears to be that the valve responsible for opening and shutting the water creates too much pressure. Obviously the valve is faulty and no one from LG has fixed this yet. I’m afraid that my pipes will eventually burst from all the shaking.

While this washer might be great the installation was a joke - guys show up, drop it off in my garage, tell me someone else is coming to install and leave. No one ever showed up to install - what a joke. What does LG do when I tell them this - nothing at all - no one cares anymore - find a local company that cares and don't buy LG.

[This review was collected as part of a promotion.] I recently purchased the LG dryer, and it has been a complete game-changer in my laundry routine! From the sleek design to its powerful performance, everything about this machine feels premium. First off, it’s incredibly quiet—I barely notice it running, even when it's drying large loads. The sensor dry function ensures my clothes are perfectly dry every time, without over-drying or shrinking. I also love the variety of settings, which are easy to navigate and give me complete control over my laundry, whether I'm drying delicates or heavy fabrics. The energy efficiency is another huge plus. It gets the job done quickly while saving on energy costs, and the Wi-Fi connectivity is a fun and handy feature that allows me to monitor the progress from my phone. It’s made laundry feel less like a chore and more like a breeze. I highly recommend this dryer for anyone looking for top-notch performance and convenience. LG has truly delivered an outstanding product!

[This review was collected as part of a promotion.] I like having the washer connect to my phone to set up and start washer. Being able to have it spin, keep fresh’option, if I don’t empty it right away is very nice! The one thing I can think of is I wish the done cycle notification could be louder. I can’t hear it if I’m in the next room and I don’t always have my phone nearby.