Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,012 ratings778 reviews
  1. 5 stars69% (698)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

Member photos

  • +190 images
Sort by |
Showing 421-430 of 778 reviews
Oct 9, 2025
Reviewer name: Stefany kelly
1 out of 5 stars
1 out of 5 stars review

Horrible

Bought this and the pod function of it stopped working out of nowhere and I can't even get someone to help out. I would need to buy the machine again. It's crazy and so frustrating

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Jan 1, 2026
Reviewer name: Ks1229
2 out of 5 stars
2 out of 5 stars review

Could be better

Not a fan, always have coffee grinds from pods in my coffee. I Have followed the instructions to clean it out and part is still good but still the same with a cup full of coffee grinds. Also, coffee is not S piping hot as my keurig made my coffee.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Nov 24, 2025
Reviewer name: Mommasmith0420
1 out of 5 stars
1 out of 5 stars review

Good until it's NOT!

Like many others it was great until it wasn't. Was saying clean. Cleaned several times and all it does is spit water and shut off half way through. For something to cost so much it should last a lot longer. Or longer warranty.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Jan 20, 2026
Reviewer name: Mori
5 out of 5 stars
5 out of 5 stars review

Great coffee!

I bought this as a Christmas gift for my husband and he was afraid of it at first, but after the first week he said it was the best coffee maker he's ever had! I love the frother and look forward to my morning "specialty" coffees! Win win 😆

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Nov 20, 2025
Reviewer name: emmaw96_3359
5 out of 5 stars
5 out of 5 stars review

Great

Love this dual brew pro speciality coffee system! It's so great that it is compatible with k cup pods. Makes my mornings so much easier! Love it so much

Review from influenster.com
Helpful?4UQS9BOIMJCZ13610568638
Jan 14, 2026
Reviewer name: 2026
5 out of 5 stars
5 out of 5 stars review

Great product

So far, love it. Have an older version at home but got this one for the office. Easy to set up and use. Wish it had the filter with it like the older version had when I bought it.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Oct 20, 2025
Reviewer name: Joe V
5 out of 5 stars
5 out of 5 stars review

Best coffee machine

Had this for 3-4 years and it's great quality. Versatile for tea and coffee lovers and also has abiltity to do pods, individual, or carafe. Great taste, easy to maintain

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Oct 31, 2025
Reviewer name: Lorabelle
3 out of 5 stars
3 out of 5 stars review

Love ninja but this disappoints!

The coffee machine works fine but the k cup attachment stopped working. It will not change to the pod automatically and I can't get it to work. We have cleaned it, wiped it out but nothing helped.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Nov 28, 2025
Reviewer name: LindsayV
5 out of 5 stars
5 out of 5 stars review

Very Efficient

LOVE this machine. Very efficient and easy to clean. Brewing is quick, and tastes great! We also use the water feature frequently for hot chocolate and tea. Highly recommend!

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638
Nov 10, 2025
Reviewer name: MsVicky
5 out of 5 stars
5 out of 5 stars review

Ninja does not disappoint!

I've had it a couple weeks now and it's fabulous! This machine really does make better coffee. I'm using the same kind of coffee as I did with my normal coffee maker and it just tastes so much smoother. It literally replaced 3 machines.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638