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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,011 ratings777 reviews
  1. 5 stars69% (697)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 421-430 of 777 reviews
Oct 8, 2025
MamaR
1 out of 5 stars review

There's better out there

We've own this for a little over a year, it is making the most god awful sound. The last k cup basically exploded in the machine. Super disappointed as it was a rare splurge we did for ourselves.

Review from sharkninja.com
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Oct 31, 2025
Roni13
3 out of 5 stars review

Dot get if using pods

The perfect idea, and perfect machine with a small problem, when you use pods you in up with coffee grounds in your coffee. If it wasn't for that I would have given it 5 stars but that is the one reason I wanted this one and I love Ninja!

Review from sharkninja.com
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Oct 6, 2025
Mrsbing
5 out of 5 stars review

Love the hot water & coffeeeeee choices.

Purchased this coffee/hot water machine 3+ years ago and we love it. So much so that we just purchased another for when this one dies but it's going strong! He loves coffee, I love tea, match made in heaven. Thanks Ninja.

Review from sharkninja.com
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Nov 6, 2025
Mj135
1 out of 5 stars review

Good but doesn't last

I've gone through 2 of these. Great when it works, I really have liked it, but then they stop working suddenly, mechanically. Really liked the first one, maybe just a fluke, over warranty time so purchased again. Have gone through 2 within 4 years.

Review from sharkninja.com
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Oct 9, 2025
Stefany kelly
1 out of 5 stars review

Horrible

Bought this and the pod function of it stopped working out of nowhere and I can't even get someone to help out. I would need to buy the machine again. It's crazy and so frustrating

Review from sharkninja.com
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Nov 20, 2025
Melissa7
2 out of 5 stars review

It's great until it isn't...

It's a great coffee maker. The best in my opinion.... Until it isn't. You'll be lucky if it lasts longer than 2 years. It eventually just stops brewing. Seems to be a common problem from what I've seen online. Disappointing for the price.

Review from sharkninja.com
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Oct 31, 2025
Lorabelle
3 out of 5 stars review

Love ninja but this disappoints!

The coffee machine works fine but the k cup attachment stopped working. It will not change to the pod automatically and I can't get it to work. We have cleaned it, wiped it out but nothing helped.

Review from sharkninja.com
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Nov 14, 2025
APMC
3 out of 5 stars review

Not as Advertised

Does not come with the 3 prong pod adapter that is shown in the pictures. Ninja has been trying to send me one, but so far I've been sent the single prong pod adapter. Still waiting for them to work this out….

Review from sharkninja.com
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Nov 20, 2025
emmaw96_3359
5 out of 5 stars review

Great

Love this dual brew pro speciality coffee system! It's so great that it is compatible with k cup pods. Makes my mornings so much easier! Love it so much

Review from influenster.com
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Nov 20, 2025
mabelg9_4750
5 out of 5 stars review

Just amazing

I think I have an older one but still amazing. You can make coffee and tea. You can froth the milk and get an amazing cappuccino. It is easy to clean because you can divide all the pieces. You can control the strong of the coffee

Review from influenster.com
Helpful?4UQS9BOIMJCZ13610568638