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Customer reviews for Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution for
Samsung 5.4 cu. ft. Top Load Washer with Pet Care Solution
4.6 out of 5 stars
stars
272 ratings272 reviews
  1. 5 stars81% (221)
  2. 4 stars9% (25)
  3. 3 stars2% (5)
  4. 2 stars1% (4)
  5. 1 star6% (17)
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Showing 81-90 of 272 reviews
Nov 8, 2025
Madkilla475
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Works great. Very fast. I wish the capacity was the same as our previous model @ 6.2 cubic feet but the speed makes up for the smaller capacity.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Aug 8, 2025
Fluffy
5 out of 5 stars review

Spacious

[This review was collected as part of a promotion.] We’ve been using the washer machine for the past 3 days and it does an amazing job has a lot of space which is amazing.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Nov 21, 2025
MARY
1 out of 5 stars review

your online ordering sucks. Then when you call the 1800 number they can't give you an answer and then hang up on you after waiting for 25 min to talk to someone.

Helpful?71SM50NYQHYB13610568167
reply from Samsung

Dear Valued Sam&#39;s Club Client, <br /><br />Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don&#39;t hesitate to get in touch with our Sam&#39;s Club Customer Service department at 1-800-749-5367, Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can answer your question or transfer you to your local store to answer your specific inquiry about the delivery.<br /><br />Have a great day.<br /><br />^Camille

Aug 18, 2025
kenny
5 out of 5 stars review

Great for corgi hair

[This review was collected as part of a promotion.] Normally washer never get all the dog hair out of our clothes. The two traps in this washer work great to collect all of the corgi hair and remove it from our clothes.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Oct 1, 2025
Knapper1321
5 out of 5 stars review

Amazing washer

[This review was collected as part of a promotion.] This washer is amazing! I couldn’t believe how much stuff I could fit in it! The color is beautiful as well

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 18, 2025
Jess
5 out of 5 stars review

Samsung

[This review was collected as part of a promotion.] Love it!! You can do small loads or very large ones and the cloths are always cleaned either way!! I can settle preferences on the app, it’s very quite

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 7, 2025
Jenn
5 out of 5 stars review

Pet care

[This review was collected as part of a promotion.] Love the top loader. Pet care with filters is a must for me being a pet owner that sheds terribly.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Aug 2, 2025
Cheri
5 out of 5 stars review

Great washer, worth the money

[This review was collected as part of a promotion.] Works wonderfully. Can do my king size comfortably with no issues. The pet hair filter works at cutting way down on all types of hair. It runs very quietly.

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
Sep 16, 2025
Anonymous
3 out of 5 stars review

Self cleaning

[This review was collected as part of a promotion.] The Washington machine has problems to rotate bedding clothes. It seems it has problems to balance the loads On the other side, I like the self cleaning option

Review from Samsung US
Helpful?71SM50NYQHYB13610568167
reply from SEA Care

Good day, We are committed to enhancing the performance of your washing machine. Let's get this taken care of. We suggest referring to the resources below to address the issue of unbalanced washing in your washer. Please click the hyperlinks for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Care for your bedding items with your Samsung washer: https://www.samsung.com/us/support/answer/ANS10004803/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150748534 to help our team locate your information. Have a great day. -John

Sep 24, 2025
Krissy070
5 out of 5 stars review

Very large!

[This review was collected as part of a promotion.] So far the washer is awesome. It has a huge tub that has no problem with my extra large comforter. Having 3 dogs that love to shed, it is crazy to see how much hair it pulls out in the filters!

Review from Samsung US
Helpful?71SM50NYQHYB13610568167