We're sorry to hear that this has been your experience, as a lot of thought goes into our products. We'll be sure to share this feedback with our team, and we'd be happy to see how we can best assist you further. Please give us a call at (800) 725-3296 when you can.

We're sorry to hear that a loyal Dawn fan like you is feeling disappointed, Matthew, since we have many quality checks to ensure that our products reach you in the best possible condition. We'd be happy to share some tips so that you can get back to enjoying our Dawn Platinum Powerwash Dish Spray. When you have a chance, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, while pulling the trigger, try squeezing the body of the bottle. This should force out any trapped air so it will spray as intended. Also, check to see that the dip tube is facing the right way, which would be in the same direction as the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope that this helps. If you'd like further assistance with this, please give us a call at (800) 725-3296.

Dawn Platinum Powerwash Dish Spray, Dish Soap is the faster, easier way to clean as you go! The spray activated suds cut through grease on contact, without water, for 5X Faster* Grease Cleaning (*vs non-Ultra Dawn). Just Spray, Wipe, and Rinse to stay ahead of the mess and get done faster. If you have any other questions, then please give us a call at (800) 725-3296. We'd love to help!