A lot of thought goes into the design of our products, so we're sorry that this has been your experience. We suggest to making sure that the yellow markings that can be found on the top of the sprayer and nozzle are lined up exactly. If it's off, this may lead to the trigger bending. Once damaged, the trigger may continue to bend even when lining up the circle. We'd be happy to look into this further and see how we can best make this right for you. Please give us a call at (800) 725-3296 when you have a moment.

We're sorry you are having difficulty squeezing the handle for your Dawn Powerwash, Jonimo. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Make sure the trigger is unlocked. The product should be in the locked position on store shelves. A cutout in the white plastic shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. It is unlocked when those cutouts are matched up, and the yellow shape is completed. It is locked when the cutouts are not matched up and the yellow shape is incomplete. To unlock the nozzle, grasp the tip of the nozzle and turn to match up the cutouts. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. So we can help you get back to spraying away those dirty dishes, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We can assure you that our Dawn Platinum Powerwash Dish Spray has been thoroughly evaluated to be safe when used as directed. We'd like to mention that we haven't tested this product to be used to clean blinds, so we can't recommend using it in this manner. Our products should only be used as directed. We hope this is helpful, and if you'd like any further assistance, please give us a call at (800) 725-3296.