We're sorry to hear you aren't having the expected experience and want to assure you that we have many quality checks to ensure the PowerWash works with ease. We recommend making sure the trigger is unlocked. The product should be in the locked position on store shelves. There is a cutout in the white plastic that shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. When those cutouts are matched up and the yellow shape is completed, then it is unlocked. When the cutouts are not matched up and the yellow shape is incomplete, it is in a locked position. To unlock the nozzle simply grasp the tip of the nozzle and turn to match up the cutouts. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. We'd like to help as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 725-3296.

Thank you for leaving your feedback about our Powerwash spray. We're sorry to hear it isn't giving you the results you expect, as we do everything we can to ensure our products give you the cleaning power you deserve. We'll be sure to share your thoughts with our team, as we rely heavily on consumer feedback to decide which products to make available. So we can learn more about this for our Quality Team, and provide any assistance we can, please give us a call at (800) 725-3296.