We're very sorry that your shirt faded where you applied Dawn Powerwash Dish Spray, Ak87. Dawn Powerwash Dish Spray can be used to pretreat stains on laundry, however, we do recomment that you first perform a spot test with a small amount of Dawn/Gain Dish Spray in a small, inconspicuous area, such as an inside hem, to make sure that the material will not be damaged. We appreciate your reaching out, and will pass along your report to our Dawn Team. We'd like to gather more information to help you with this, and ask that you give our team a call at 1-800-725-3296 from 9AM — 6PM EST Monday – Friday.

We are sorry you are having this experience with your Dawn Powerwash. Our products undergo many quality checks to ensure they get to you with the best results. However, we have a few suggestions we want to share: * Upside-down use: The bottle is not designed to be used in an upside-down position. Try to spray several times into the sink in an upright position. * Dip tube: If this happens when the bottle is almost empty, it could be that the dip tube doesn’t reach the solution or is facing in the wrong direction. The correct direction for the dip tube is in the same direction as the sprayer, and the bottom of it should be in the corner. So we can get you back to spraying away those dirty dishes, please call us at (800) 725-3296 when you have a moment.

We're sorry a loyal Dawn fan like you is feeling disappointed, since we can assure you that our products go through many quality checks. We'd be happy to share a few tips to try out to get your Dawn Powerwash Dish Spray back to spraying properly. We suggest running warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, make sure that the dip tube inside the bottle is facing the correct direction. The dip tube should be facing the same direction as the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope this helps! Your satisfaction means the world to us, so you're welcome to give us a call at (800) 725-3296. We'd be happy to look into this further for you.

We're very sorry you had that experience. When this happens after changing to a refill, you may need to prime the pump to remove any air trapped in it. Pull the trigger 3 to 5 times to get it to spray or "force prime" it by squeezing the trigger and squeezing the body of the bottle. it could also be that the dip tube is facing in the wrong direction. The correct direction for the dip tube is in the same direction of the sprayer and the bottom of it should be in the http://spr.ly/6421GIkJB change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. When reconnecting, make sure the sprayer and dip tube face the same direction and that the bottom of the dip tube is in the corner of the bottle. Please give us a call at (800) 725-3296 if you need further help. We're here for you.