We're sorry to hear that you had this experience, and hope that you're feeling better. Safety is our top priority, and we can assure you that all of our products are thoroughly evaluated to be safe when used as directed. We suggest making sure that you’re using this product in a well-ventilated area, and that it’s being sprayed away from your face. It may also help to hold the dishes at an arm’s length to increase the distance between the spray and your face. While our Dawn Platinum Powerwash Dish Spray isn’t meant to have an off-odor, it can smell differently than intended when mixed with certain foods. As well, we’d expect this product to deliver a powerful clean, since it features spray-activated suds that cut through grease on contact. For heavily soiled dishes, we suggest letting the suds sit for about 3-4 minutes, and then rinsing and wiping. We’d like to learn more and see how we can best help, so please give us a call at (800) 725-3296 when you have a moment.

The Dawn Platinum Powerwash has powerful spray-activated suds designed to work on contact to break down and lift away soils, so we're disappointed to hear this hasn't been your experience. The quality of our products is really important to us, so we'd like to learn more and help. Please give us a call at (800) 725-3296.

While we're glad to hear that you're such a great fan of our Dawn Platinum Powerwash Dish Spray, this product is only intended to be used on dishes that you'd typically wash by hand with traditional dish soap. It hasn't been tested for alternative uses, so we can't recommend using it for anything other than washing your dishes. We'd like to learn more about your experience, so please give us a call at (800) 725-3296 when you have a moment.

Please know, there's nothing more important to us than your safety. All Dawn Powerwash Dish Sprays are thoroughly evaluated to be safe when used as directed. Please, put the spray and refill off the the side, where it'll be safe from being thrown away or used. We may ask you to send the spray back to us. To give you the best help possible, we encourage you to call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.