I rated this steam mop a 5 star because it out works the steam mop I had. It worked great I thought until I used the Bissell machine. I like the 3 kinds of steam you can choose, unlike the other that had only 1 setting.

Lightweight and very easy to use! I have a lot of tile in my home and this mop makes life so much easier for me. Had an issue and customer service immediately took care of it. Will definitely purchase Bissell products in the future.

I've discarded my mop as this is the best floor cleaner. Easy to ensemble and use. The scented pod smells fresh and room has a nice aroma. No chemicals just water. Enjoy mopping the floor now. Lol.

I use this product to clean the floors. It does a very nice job and is easy to use. My problem is I have had two caps break for the water container. I can't use it until I get a replacement cap.

This steam mop is by far the best I've ever owned! It actually cut the time in half steaming my floor. We have tile nearly throughout our entire home. This steam mop does a wonderful job! This was my first Bissell & it definitely would be my last!

Over all I am satisfied...my issue is that it isn't steaming all the built up dirt out of the grooves, etc. Leaving my excellent quality with splotchy areas. Need to know what I need to do to remove this residue.

I love this steam mop. It glides effortlessly across the floor. The thick pads and step down brush are all a plus. It doesn't leave your floors overly wet like my old ones did.

The cleaner works great on hardwood floors, but I have had to figure out how to use it on spots on carpets. Once I worked out a method, it did good on carpets using the plastic frame.

I Love this steam Mop! It does a great job and my tiles feel cleaner than ever. I emailed Bissell as the freshness discs were missing from the box and they sent me them right away. I think this was one of my best purchases. Thank you Bissell

I loved this steam mop, lightweight, and clean very well my floors. But it just stop working, it doesn't turn on. It works very well for almost 20 months.