I'm giving this one star based on Bissell's replacement parts and not the unit's performance. After only one use, the water tank fell on the floor and slit open the water cap. Bissell and any other online parts retailer does not have the replacement tank and cap in stock.

This product is wonderful. I have bamboo, marble, tile, and linoleum in my house. This steamer uses distilled water, heats up FAST and I love having 3 different steam levels for my different floors. It is super easy to assemble, the cord is good length for a large room, it is super easy to push and weighs little too! I did buy the extra pads, love how I can toss them into my clothes washer when done. This thing removes dirt, even stuck on sticky messes in one pass. Floor dries quick too! Haven't used the scent discs (not into the fragrance thing# Love that this is a Bissell and has the Bissell guaranty #2years). You will not regret this purchase!

[This review was collected as part of a promotion.] I will absolutely never use the Wet Jet or mop and bucket method for cleaning my floors, ever again. This steam mop is my new favorite household tool. Super easy to use, water in the reservoir lasts much longer than I anticipated and it cleans like no other. No streaking, spots, or weird residue left behind. Can't say enough great things about this product.

I just love the power fresh steam mop. It works like a charm, doesn't leave the floor very wet, and is so much easier than using a pail and mop. The bonus is that the floor gets cleaner without extra effort. As a senior, this mop will make my life so much easier.

[This review was collected as part of a promotion.] I absolutely love this steam mop. I bought one 5 years ago, I just went to use it and no longer worked. It probably would have lasted longer but it has been through a few moves. (Active military family) I love this mop for the simple fact that is kills bacteria naturally! Come on, you can't get better then that! It is safe for my children and pets. It doesn't leave for floor soaked. My Littles ones walk around with me as I mop. Love this mop, and the donation it does for every purchase!

First of all it is so light, it is easy to assemble like 2 minutes! EASY to use, you plug it in and you push ONE button to select the level of heat. It glides easily on my apartment floor which is all tiled. Stain on the floor or caked on spills..NO PROBLEM...you just leave the mop on a few seconds and it comes right up. This is a dream from the my old days of scrubbing my floor on my hands and knees!!! its even good in corners, just let the steam stay on it for more seconds....I recommend this thing and my floors feels so clean under my bare feet....go for it.Lets not forget CHEMICAL FREE, you need no soap, STEAM does the magic..

I use it on all my tile floors. The kitchen floor gets really dirty and does a good job cleaning it. The main thing I don't like is that I can't get the mop pads really clean after cleaning the floors. It's also hard to get in small areas, but over all I really love this little machine. It light weight and handles nicely.

I am an above the knee amputee and so I have to clean in a wheel chair. I love this mop. It allows me to clean my tile and hardwood floors easily. I am no longer able to get on my hands and knees but I am able to get the same results that I did when I could. My grout comes clean and the hardwood is cleaned easily. This means alot to be able to keep my independence and and clean home.

Just received my PowerFresh Steam Mop the other day so today was the first time I had used it. I started with the tile floor in my bathroom. Man, was I impressed. It cleaned right up to the walls and went all under the sink and other areas. Love that swivel feature. Then I headed to the kitchen which is another tile floor. I started going with mop and it just glided to all the areas along the edges and began to clean places that I have been unable to clean because it would require getting down on my hands and knees. Just can't do that anymore. I came all around the cabinets and the mop just hugged the places under the cabinet edges and just was AMAZING!. After I came back around to the beginning I thought, "let's see what it will do in the dining room." This dining room floor has certainly seen its better days but I began. I did notice a difficulty in moving on this floor than with the tile. However, I wasn't to be swayed. I thought I will just turn around and pull it back toward me. Low and behold that was the 'trick'. It began to do some really good cleaning on the 'old' floor. I noticed how good of a job it did when I did the hearth in front of my fireplace. Then I was through. Boy, was that pad filthy! One may think they have gotten their floors clean but the pad tells the tale. Now I have an idea for what I shall do next. Since it is truly Spring it is time to put out the cushions on the outdoor furniture. The porch will need to be swept and cleaned. So, since I have a nice new front porch I am going to use my Steam Mop on the front porch. I thought this will really make it SPARKLE! My only complaint is why didn't I order this much sooner. Thanks for the simple guide to putting it together and also for the additional pad and the two discs. I will try the discs but they will be too expensive to keep refilling probably. I am excited to discover that the on/off switch for the Steam Mop isn't really necessary if the button is selected the 4th time. Then it just sorta 'rests' while I am moving something so that I can mop in that place. I believe that this Steam Mop will truly be a life saver and I can hardly wait to try it on one of the lower levels to see how it does. I used the highest because I wanted to see the mop in ACTION. Sure there was a bit of extra water but on high and the floors really needing a good cleaning I didn't mind. Matter of fact, as I write this note...the floors are already dry. Now that is AWESOME!

I am so pleased with my new Bissell Steam Mop....Even I could easily put it together and used it right away....Amazing how much "dirt" I got off my kitchen flooring...Also used it in the tiled bathrooms and happy I bought this vac.