Pros: - Long cord - Wide cleaning path - Carpet glider attachment - Stands upright Cons - Awful water tank design. Like, criminally bad. - Mop pads a pain to get on - Has to go through 20-30 second reheat prep cycle anytime it's unplugged and plugged back in I've previously owned a Shark Genius mop and a PureClean pull-behind steam mop. I loved the Shark because you don't have to touch the pads and it's very easy to fill and get going, but it fell over a lot because it can't stand on it's own and it crapped out by year two. The PureClean was awesome because you could do the whole house in one go with no refill or reheating and had a lot of attachments, but it took a while to get hot so it wasn't good for quick cleans. It lasted me 5 years. I chose this Bissell thinking it'd be easy to use and I liked the idea of being able to steam my carpets, but I just don't enjoy using it. The water tank is hard to pull out, it had almost no grip to the design so you have to grip it very tight and pull up to get it out. Because it's angled on the top, you can't set it down on the counter to fill it up or it'll topple over. You have to hold it in one hand the entire time, and pour water in with the other. This is by far the dumbest part of the entire design. Also, it only holds enough water for about 800 square feet at a time, so if you're doing a larger area, you'll have to turn off the mop, take the tank out, unscrew it, refill it, put the lid back on, place it back in, then wait for the reheat. With my genius I could just pop the tank door open and pour more water in. The mop pads wrap around the bottom of the mop with elastic, which I didn't think would be an issue, but it's a pain compared to my last two mops. I have to flip the whole mop upside down and try to grip it between my legs, or lay it down on the floor to put a new pad on. Taking the pad off isn't too bad because of the pull tabs, but you still have to touch it. With my last to mops I just threw the pad on the floor and placed the head on the pad. The Shark used a folding design and the PureBliss was like a velcro. Don't get me wrong, this mop cleans well and the carpet glider is a nice-to-have, but I wouldn't buy it again or recommend it to a friend.

Light weight and easy to use. Leaves my home feeling clean after the firs use!

GREAT .... Easy to use and does a super job cleaning !!!

[This review was collected as part of a promotion.] hardwood and tile floors

Next best thing invented since the vacuum cleaner.

The cleaner did a wonderful job on our kitchen floor.

I use on tile and wood laminate. It is easy to use and works great!

Love this steam mop heats up so quick does great job also bonus brush works awesome on grout

Great cleaning without streaking! And SO much easier than mopping, with better results.

I love my new steam mop. It's lightweight and cleans tremendously well. I recommend it 100%.